%
- Over all Percentage 94
- empty 8
Rated /5 from 218720641871 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,1872,0641,871 customer reviews.
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Reviews
1825-1836 of 2187 reviews
1825-1836 of 2064 reviews
1825-1836 of 1871 reviews
Yvonne Swears - 5 years ago
Very professional but too full on. Would prefer...
Seniors Funeral Insurance
Product Review
Price seems fair and like the fact that you will never get less back than you put in
Service Review
Very professional but too full on. Would prefer reading through hard copy then deciding and filling in application in my own time. Obviously working from a script which makes it very impersonal . Sorry
Grant Weston - 5 years ago
Yes I would,the manner with which my quote was handled...
Seniors Funeral Insurance
Service Review
Yes I would,the manner with which my quote was handled was by that of ease and understanding very professional.
Vicki Weston - 5 years ago
Explained very clearly & was easy to understand.I...
Seniors Funeral Insurance
Product Review
Covers everthing I was after
Service Review
Explained very clearly & was easy to understand.I didnt need to ask questions as everything was covered
Suzanne Gurney - 5 years ago
Very friendly polite and professional....thankyou...
Seniors Funeral Insurance
Service Review
Very friendly polite and professional....thankyou very much
Trusted Customer - 5 years ago
Friendly. Good knowledge
Seniors Funeral Insurance
Product Review
Fills a gap in my insurance
Service Review
Friendly. Good knowledge
Diane Carrington - 5 years ago
Dealt with a young lady called "Dee". She was super...
Seniors Funeral Insurance
Product Review
I feel it is excellent value for money
Service Review
Dealt with a young lady called "Dee". She was super fantastic. Very clear in her explanations, awesome personality and was a pleasure to deal with.
Trusted Customer - 5 years ago
I like that NZ Seniors offers better benefits than...
Seniors Funeral Insurance
Product Review
I like that the premiums go down every five years, that they will pay out the cash benefit amount or all your premiums paid - whichever is higher and the cash in option from age 85
Service Review
I like that NZ Seniors offers better benefits than other funeral insurance providers.
Trusted Customer - 5 years ago
The service was just a,amzing, friendly, chatty, I...
Seniors Funeral Insurance
Product Review
for all of the above reasons, it was something I had been theinking of for quite sometime, and when I went to my normal insurance I was not happy with what they were offering, so this to me was a God send
Service Review
The service was just a,amzing, friendly, chatty, I mean what more could you ask for....The girl on the phone was professional about it all, and I would never even hesitate to recommend to anyone else
Trusted Customer - 5 years ago
Too quick to offer higher insurance didn’t match tv...
Seniors Funeral Insurance
Product Review
Just not 100 percent what I want a bit pricey
Service Review
Too quick to offer higher insurance didn't match tv advertising
Bernice Hide - 5 years ago
Answered my questions clearly explained
Seniors Funeral Insurance
Product Review
a good alternative to pre-paying for funeral costs at an affordable rate
Service Review
answered my questions clearly explained
Janice Newton - 5 years ago
Answered my questions that I did ask. Explained...
Seniors Funeral Insurance
Product Review
Good amount to pay for $6000 for Funeral Insurance.
Service Review
Answered my questions that I did ask. Explained everything clearly. I know what I will be paying with know extra Money being asked for later on in years to come. Very friendly young lass on the phone. NOT AT ALL PUSHY. Which is something I don't like.
Trusted Customer - 5 years ago
Yes customer service via phone excellent
Seniors Funeral Insurance
Product Review
Looks good, but early days of understanding all
Service Review
Yes customer service via phone excellent
Trusted Customer - 6 years ago
Slow down. Respond to what is asked. If you are asked...
Seniors Funeral Insurance
Service Review
Slow down. Respond to what is asked. If you are asked for written information, send it, don't call. Don't fob the enquirer off by saying the written information has no calculations. Provide some examples. And by the way your little comments as I type are annoying.
Trusted Customer - 6 years ago
The service was great. A very freindly agent and no...
Seniors Funeral Insurance
Service Review
The service was great. A very freindly agent and no hasstles setting up the policy
Trusted Customer - 6 years ago
Really friendly and helpful service.. enjoyed...
Seniors Funeral Insurance
Service Review
Really friendly and helpful service.. enjoyed doing business with yous..thanks a lot.
Rosemary Muriel Hawkes - 6 years ago
Harry was so helpful he read the agreement twice and...
Seniors Funeral Insurance
Service Review
Harry was so helpful he read the agreement twice and slowed down so i could understand what i was agreeing to. He gave me time to ask questions before we continued on. All my questions were answered. Thankyou Harry
Kathryn Barker - 6 years ago
They were very carefull the way they explained...
Seniors Funeral Insurance
Service Review
They were very carefull the way they explained everything and made sure you understtod.
Trusted Customer - 6 years ago
I spoke to Heidi who was clear, answered all of my...
Seniors Funeral Insurance
Service Review
I spoke to Heidi who was clear, answered all of my questions, double checked everything with me and made the legal disclosure still sound huma which is no mean feat!! I'm confident that I have made the right decision.
Trusted Customer - 6 years ago
Excellent customer service received. After my initial...
Seniors Funeral Insurance
Service Review
Excellent customer service received. After my initial enquiry and quote received, I made further phone enquiries regarding the information received. Although I had references to quote to the representatives, I was thrilled to be transferred to the same person I originally spoke with. This save time in repeating my requests etc and made the whole process easier to manage from my end. Compared NZ Seniors funeral contract against three others, and YOU CAME OUT ON TOP!!! Congratulations and keep it up. Awesome product, awesome customer service
Daisy Scott - 6 years ago
Were very informative and helpful
Seniors Funeral Insurance
Service Review
Were very informative and helpful
Judi Brown - 6 years ago
The lady I spoke with was very clear with explaining...
Seniors Funeral Insurance
Service Review
The lady I spoke with was very clear with explaining cover etc. even though I had already looked into this cover.she made sure I understood what it entailed.
Kara Shortland - 6 years ago
Good phone service. Knew all about the product and was...
Seniors Funeral Insurance
Service Review
Good phone service. Knew all about the product and was kind and helpful explaining things throughout the conversation. Also competitive conditions compared to my existing providers.
James Watson - 6 years ago
Instant and helpful response to my request for a quote.
Seniors Funeral Insurance
Service Review
Instant and helpful response to my request for a quote.
Nicolaas Prinsloo - 6 years ago
Got a phone call within minutes of sending the...
Seniors Funeral Insurance
Service Review
Got a phone call within minutes of sending the request. The salesman knew the product a d could answer all my questions.
Annamaria Coervers - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I liked the reducing rate everythromycin 5 years and the option to buy off the insurance at age 85 and endless cover when reaching the age of 90 with no premiums to pay
Donna Silbery - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
was a great purchase, thank you
Lawrence Fenerty - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Like most insurances it is expensive but with a decreasing rate it makes it more pleasant
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Sounds great. The proof will be in the dying as it were. Also, just a tad concerned over the parent company's ratings. Young under-capitalised companies are a risk but that's life!
Margaret Turner - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I found it affordable for what I wanted.
Brian Schache - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Obviously I think is the best plan otherwise I wouldn't have purchased it
Joan Cluckie - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
if all that is offered is correct I am very happy
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Premium is very reasonable and affordable, the fact that the premium actually decreases every five years is also very appealing.
Anoma Ranaweera - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Do not like the 12-month stand down period.
Mary King - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Realistic policy for people
Kenneth Warren Hawkins - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It is hard to rate but I think it is the best around for me.
Lenny Ellwood - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Far better options than I've had before.
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