%
- Over all Percentage 94
- empty 8
Rated /5 from 230921351993 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,3092,1351,993 customer reviews.
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Reviews
1825-1836 of 2309 reviews
1825-1836 of 2135 reviews
1825-1836 of 1993 reviews
Trusted Customer - 5 years ago
Humble service
Seniors Funeral Insurance
Service Review
Humble service
Trusted Customer - 5 years ago
You offer more guarantees and cheaper premium rates...
Seniors Funeral Insurance
Service Review
You offer more guarantees and cheaper premium rates than any other insurance company I have been with for years.
Trusted Customer - 5 years ago
Service good bit I didn’t really want the policy read...
Seniors Funeral Insurance
Product Review
Great value. Good product
Service Review
Service good bit I didn't really want the policy read to me - get a proper online process
Charles Herbert Thomas Ding - 5 years ago
Good listener(s) both people I had phone dealings...
Seniors Funeral Insurance
Product Review
the prime driver for us accepting = Pinnacle underwriting it. Premiums, policy conditions and actuarial background that takes age into account all good. NZ Seniors insistence on DD instead of our preference for Auto Payment was initially a deal breaker, but the Pinnacle connection won the day. I will be making overtures to Nz seniors at a later time to help remove that intractability.
Service Review
Good listener(s) both people I had phone dealings with. Straightforward comments and questions, carefully presented to avoid ambiguity or risk of misleading. intractability on accepting Automatic payments by insisting on direct debit seems draconian,
Eric Sim - 5 years ago
Initially did not contact as agreed.
Seniors Funeral Insurance
Product Review
It meets my requirements
Service Review
Initially did not contact as agreed.
Graham Howard Smith - 5 years ago
1. Patience. They showed patience and understanding...
Seniors Funeral Insurance
Product Review
2nd to none.
Service Review
1. Patience. They showed patience and understanding while communicating with elderly. 2. People skills Treated people as human beings and not robots. 3. Listening skills. Listened to the needs of the client and offered constructive suggestions for the benefit of the client.
Clarence Jones - 5 years ago
EXCELLENT SERVICE
Seniors Funeral Insurance
Product Review
Great staff told every thing i needed to know
Service Review
EXCELLENT SERVICE
Trusted Customer - 5 years ago
Clear, professional and excellent.
Seniors Funeral Insurance
Product Review
It covered everything I wanted to know about funeral insurance, particularly the benefits.
Service Review
Clear, professional and excellent.
Trusted Customer - 5 years ago
IT wasso easy a nice young man helped me we went...
Seniors Funeral Insurance
Product Review
Because they were easy to talk to and so so nice
Service Review
IT wasso easy a nice young man helped me we went through things and i had a wonderful stress free intoview u people are wondefful just one question the polices that i had that will be added to my new and i will only be paying the one insurance each forthnight thank u people u have been wonderful Phyllis Beverley Rawlinson
Trusted Customer - 5 years ago
Kind, helpful, informative.
Seniors Funeral Insurance
Product Review
I wanted to renew my insurance &felt supported to do so.
Service Review
Kind, helpful, informative.
Sonia Higgins - 5 years ago
Service very good however felt the sales rep was abit...
Seniors Funeral Insurance
Product Review
Best deal of 3 companies i got quotes from.
Service Review
Service very good however felt the sales rep was abit robotic.
Trusted Customer - 5 years ago
Found the lady that called me very helpful. She kept...
Seniors Funeral Insurance
Product Review
Was looking for funeral insurance and think this is the right one for me.
Service Review
Found the lady that called me very helpful. She kept asking if I understood things she was telling me.
Heather Manley - 6 years ago
We spoke with Harry and he was very obliging and...
Seniors Funeral Insurance
Service Review
We spoke with Harry and he was very obliging and answered all of my concerns
John Manley - 6 years ago
We spoke with Harry who was very obliging and spoke in...
Seniors Funeral Insurance
Service Review
We spoke with Harry who was very obliging and spoke in layman's terms.
Denise Caley - 6 years ago
Very nice to talk to.
Seniors Funeral Insurance
Service Review
very nice to talk to.
Trusted Customer - 6 years ago
Excellent phone manner,answered all questions promptly.
Seniors Funeral Insurance
Service Review
Excellent phone manner,answered all questions promptly.
Trusted Customer - 6 years ago
Easy to understand and answered my quetions
Seniors Funeral Insurance
Service Review
easy to understand and answered my quetions
Trusted Customer - 6 years ago
Yes i would
Seniors Funeral Insurance
Service Review
Yes i would
Trusted Customer - 6 years ago
Good clear communication and good product
Seniors Funeral Insurance
Service Review
Good clear communication and good product
Deborah Partridge - 6 years ago
The lady was very quick in phoning me back. she spoke...
Seniors Funeral Insurance
Service Review
the lady was very quick in phoning me back. she spoke very well and clear and it made it so much easier to understand
David Te Kanawa - 6 years ago
Precise and the contract was explained and easy for me...
Seniors Funeral Insurance
Service Review
precise and the contract was explained and easy for me to understand and agree to
Judith Clifton - 6 years ago
Pleasant clear and concise information
Seniors Funeral Insurance
Service Review
Pleasant clear and concise information
Whetu Russell - 6 years ago
Professional service person every thing explained
Seniors Funeral Insurance
Service Review
professional service person every thing explained
John Russell - 6 years ago
Definitely recommend slick professional service person
Seniors Funeral Insurance
Service Review
definitely recommend slick professional service person
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I have still to discuss my purchase with my family when I see them next weekend.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I am happy with the terms and conditions of this product and recommend it to anyone
Pauline May Allen - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very Pleased with the detail of how it works.
Fiona Gregory - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Was easy and quick to get the cover sorted.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very thorough, fast, and efficient the person I spoke with knew their product and we're very friendly.
Ivan Ryniker - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
funeral insurance, all I needed.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
You are an Australian company selling insurance from Australia to New Zealander's who think they are dealing with a company in NZ
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The representative I was dealing with was very pleasant and not pushy at all which was the selling point for me. You have a valuable and knowledgeable employee there!!
Maryanne Matranga - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The product offered is pretty good. Just the fact that your beneficiaries can get back all the premiums you have paid into the policy once you are gone is quite comforting. One never knows what their financial situation will be in the future. The ability to opt out at 85 and get back some money would be a help during tougher times when fixed incomes will not cover unexpected expenses.
Maria Noor - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Perfect policy for myself and my partner with many advantages compared to other comapnies
Helen Cholmondeley - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Does exactly what it says on the packet - when I die everything is covered without complication.
David Higgie - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Brilliant to deal with. Easy to speak with sometimes hard to understand, but he did clarify his words.
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