%
- Over all Percentage 94
- empty 8
Rated /5 from 230921351993 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,3092,1351,993 customer reviews.
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Reviews
253-264 of 2309 reviews
253-264 of 2135 reviews
253-264 of 1993 reviews
Jeffrey Rose - 7 months ago
It's alright, not great
Seniors Funeral Insurance
Product Review
Phone person lovely to deal with, using online to sort forms extremely frustrating
Service Review
It's alright, not great
Trusted Customer - 7 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Simple, easy to follow instructions helped by polite efficient staff with great communication skills.
Trusted Customer - 7 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Thank you for being patient, & guiding me through the process of joining up with Senior Life Insurance. I appreciated the explaination step by step of the policy. Thank you.
Rhys Douglas Doughty - 7 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Found the person l spoke with every professional and help full
Forbes Roxburgh - 7 months ago
As above
Seniors Funeral Insurance
Product Review
David who I dealt with was very professional in his approach and yet dropped in a couple of jokes as well which made you at ease talking to him - at the end we talked about his weather ( not knowing he was in Sydney and me in nz ) and then the cricket - nz v England
Service Review
As above
Trusted Customer - 7 months ago
They did exactly what they advertise 2
Seniors Funeral Insurance
Product Review
I have just opted to cancel
Service Review
They did exactly what they advertise 2
Trusted Customer - 7 months ago
I did
Seniors Term Life Insurance
Product Review
Has been awesome up until today. Yes agreed a payment did not go through Thursday 21/11/2024. Received a missed call at 1259 from 098841634 I rung it back at 1:00pm connected with your operator forgot to ask his name. Tried explaining that I had already sent payment yesterday. But I just got no Vanya we have not received payment So if you could tell me the blah blah blah. So I hung up. Rude. Short story missed payment has been paid. Vanya
Service Review
I did
Leon Spin - 7 months ago
Very good, can easily say very friendly kind &...
Seniors Term Life Insurance
Product Review
Very easy to deal with awesome, no pressure no getting doctor's appointments, you choose what & how much you want, & when you want to start payment. Very very good 😊
Service Review
Very good, can easily say very friendly kind & respectful. Don't have to ask 20 Questions. Also you are covered as soon as you are approved there and then, no up front payments, fortnite or monthly installments very easy and good 😊
Shiv Thammalla - 8 months ago
Excellent, the person on other side of the phone was...
Seniors Funeral Insurance
Product Review
It was an affordable insurance policy, thank you.
Service Review
Excellent, the person on other side of the phone was humble and explained in detail the policy and its associated information. He possessed good communication and listening skills. I believe NZ seniors has a good training program to ensure your service is continuously improved.
Marcia Graham - 8 months ago
Service was excellent, knowledgeable and informative...
Seniors Funeral Insurance
Product Review
Rating based on was not too happy about first 12 month not fully insured but ok. Everything else regarding the Funeral Policy is great. Staff were knowledgeable and informative which helped me in my decision of Seniors Funeral Insurance.
Service Review
Service was excellent, knowledgeable and informative staff members.
Etuate Vakalahi Mauala - 8 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
My sister said that your company is the best to insure im happy she put me here im sure i will help my family to cover from Seniors Insure Finance
John Cole - 8 months ago
Clear and consice. Fully explained through the process.
Seniors Funeral Insurance
Product Review
the process was easy and I didn,t feel pressured. Price was affordable but was suprised that the annual fee was not cheaper than 26 fortnightly payments.
Service Review
Clear and consice. Fully explained through the process.
Trusted Customer - 12 months ago
It was good coz it was well explained to me.
Seniors Funeral Insurance
Service Review
It was good coz it was well explained to me.
Trusted Customer - 12 months ago
Excellent and I would recommend it to my friends and...
Seniors Term Life Insurance
Service Review
Excellent and I would recommend it to my friends and relatives
Trusted Customer - 12 months ago
Great customer service.
Seniors Funeral Insurance
Service Review
Great customer service.
Philip - 12 months ago
Excellent service
Seniors Funeral Insurance
Service Review
Excellent service
Trusted Customer - 12 months ago
It was ok
Seniors Funeral Insurance
Service Review
It was ok
Trusted Customer - 12 months ago
Very good, Helpful,patient during conversatiom.
Seniors Funeral Insurance
Service Review
Very good, Helpful,patient during conversatiom.
Trusted Customer - 12 months ago
GREAT
Seniors Funeral Insurance
Service Review
GREAT
Trusted Customer - a year ago
They were extremely helpful when I wanted to purchase...
Seniors Funeral Insurance
Service Review
They were extremely helpful when I wanted to purchase a policy. I was made to feel special and important but when it came time to cancel I was frustrated that I wasn't being heard when I asked to cancel the policy. Now I understand why my parents didn't want to talk to them on the phone.
Ian Shaw - a year ago
Very Good well explained
Seniors Funeral Insurance
Service Review
Very Good well explained
Trusted Customer - a year ago
Good
Seniors Funeral Insurance
Service Review
Good
Trusted Customer - a year ago
Excellent customer service. Staff was very patient &...
Seniors Term Life Insurance
Service Review
Excellent customer service. Staff was very patient & explained the product clearly.
Tina Hall - a year ago
Excellent service
Seniors Funeral Insurance
Service Review
Excellent service
Jeffrey Rose - 7 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Phone person lovely to deal with, using online to sort forms extremely frustrating
Trusted Customer - 7 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Simple, easy to follow instructions helped by polite efficient staff with great communication skills.
Trusted Customer - 7 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Thank you for being patient, & guiding me through the process of joining up with Senior Life Insurance. I appreciated the explaination step by step of the policy. Thank you.
Rhys Douglas Doughty - 7 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Found the person l spoke with every professional and help full
Forbes Roxburgh - 7 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
David who I dealt with was very professional in his approach and yet dropped in a couple of jokes as well which made you at ease talking to him - at the end we talked about his weather ( not knowing he was in Sydney and me in nz ) and then the cricket - nz v England
Trusted Customer - 7 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I have just opted to cancel
Trusted Customer - 7 months ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Has been awesome up until today. Yes agreed a payment did not go through Thursday 21/11/2024. Received a missed call at 1259 from 098841634 I rung it back at 1:00pm connected with your operator forgot to ask his name. Tried explaining that I had already sent payment yesterday. But I just got no Vanya we have not received payment So if you could tell me the blah blah blah. So I hung up. Rude. Short story missed payment has been paid. Vanya
Leon Spin - 7 months ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Very easy to deal with awesome, no pressure no getting doctor's appointments, you choose what & how much you want, & when you want to start payment. Very very good 😊
Shiv Thammalla - 8 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It was an affordable insurance policy, thank you.
Marcia Graham - 8 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Rating based on was not too happy about first 12 month not fully insured but ok. Everything else regarding the Funeral Policy is great. Staff were knowledgeable and informative which helped me in my decision of Seniors Funeral Insurance.
Etuate Vakalahi Mauala - 8 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
My sister said that your company is the best to insure im happy she put me here im sure i will help my family to cover from Seniors Insure Finance
John Cole - 8 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
the process was easy and I didn,t feel pressured. Price was affordable but was suprised that the annual fee was not cheaper than 26 fortnightly payments.
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