%
- Over all Percentage 94
- empty 8
Rated /5 from 230921361994 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,3092,1361,994 customer reviews.
Authentic reviews powered by Feefo
Reviews
397-408 of 2309 reviews
397-408 of 2136 reviews
397-408 of 1994 reviews
Trusted Customer - 12 months ago
It was ok
Seniors Funeral Insurance
Product Review
Seemed to take a long time and was put on hold too often
Service Review
It was ok
Trusted Customer - 12 months ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
goodservice
Trusted Customer - 12 months ago
Very good, Helpful,patient during conversatiom.
Seniors Funeral Insurance
Product Review
Service Review
Very good, Helpful,patient during conversatiom.
Trusted Customer - 12 months ago
GREAT
Seniors Funeral Insurance
Product Review
FRIENDLY PERSON, EASY TO TALK TOO, FAST, EXPLAINED EVERYTHING CLEARLY.
Service Review
GREAT
Trusted Customer - a year ago
They were extremely helpful when I wanted to purchase...
Seniors Funeral Insurance
Product Review
They made purchasing a funeral insurance policy really simple and easy however, when my parents changed their minds and wanted to cancel, it was abit of a process. First I had to wait for a callback because the person I spoke to couldn't cancel the policy? Then when I spoke to someone who could, I had to tell them 3 times that we wanted to cancel the policy and she STILL tried to sell me on their products! In the end I told her that I have already been told about everything she was telling me and didn't need to go through it again as we just wanted to cancel!!!
Service Review
They were extremely helpful when I wanted to purchase a policy. I was made to feel special and important but when it came time to cancel I was frustrated that I wasn't being heard when I asked to cancel the policy. Now I understand why my parents didn't want to talk to them on the phone.
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very helpful throughout the process
Ian Shaw - a year ago
Very Good well explained
Seniors Funeral Insurance
Product Review
Irish lady was very pleasant to talk to me about best products
Service Review
Very Good well explained
Trusted Customer - a year ago
Good
Seniors Funeral Insurance
Product Review
Efficient service,signed up on the first call.
Service Review
Good
Trusted Customer - a year ago
Excellent customer service. Staff was very patient &...
Seniors Term Life Insurance
Product Review
The staff is very helpful to explain the product & accommodated my request for comparison of coverage amount. Super easy to purchase the insurance. Hassle free.
Service Review
Excellent customer service. Staff was very patient & explained the product clearly.
Janice Brough - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I have been impressed by the way New Zealand seniors have treated me and understood what I wanted.
Tina Hall - a year ago
Excellent service
Seniors Funeral Insurance
Product Review
The people that did my funeral insurance were really great and helpful they gave me the answer I needed
Service Review
Excellent service
Trusted Customer - a year ago
Seniors Term Life Insurance
Product Review
Trusted Customer - 2 years ago
Made it so easy. Helpful and fast. Covering us...
Seniors Funeral Insurance
Service Review
Made it so easy. Helpful and fast. Covering us immediately. Explaining all my options very clearly. Very impressed with the process and knowledge of the person on the phone. Sent a request the night before. They were the first company to get back to me the next day before lunchtime. So they got the job!!
Mark Turner - 2 years ago
The aussie Sheila s phone manner and patience was top...
Seniors Funeral Insurance
Service Review
The aussie Sheila s phone manner and patience was top notch. Give her a pay rise.
Patricia Grant - 2 years ago
Very polite and nice and easy to talk to and mostly...
Seniors Term Life Insurance
Service Review
Very polite and nice and easy to talk to and mostly was able to do everything over the phone NO PAPERWORKK
Clifford Thomas - 2 years ago
Friendly and direct - well explained so as to minimise...
Seniors Term Life Insurance
Service Review
Friendly and direct - well explained so as to minimise any doubt. Easy to talk to with minimal insurance speak and jargon.
Paula Morrison - 2 years ago
Informed, polite, not pushy, listened to what I...
Seniors Funeral Insurance
Service Review
Informed, polite, not pushy, listened to what I needed. Provided clear explanation.
Trusted Customer - 2 years ago
Customer Service representative was clear and thorough...
Seniors Funeral Insurance
Service Review
Customer Service representative was clear and thorough in the whole process. There was no area of confusion or doubt. Everything was explained satisfactorily leaving no doubts in regard to any aspect of the purchase.
Sharon Denise Morgan - 2 years ago
Very efficient
Seniors Funeral Insurance
Service Review
Very efficient
Trusted Customer - 2 years ago
Very informative polite great experience
Seniors Funeral Insurance
Service Review
Very informative polite great experience
Trusted Customer - 2 years ago
Polite and helpful
Seniors Term Life Insurance
Service Review
Polite and helpful
Patricia Caine - 2 years ago
Benjamin was just brilliant he helped us and was so...
Seniors Funeral Insurance
Service Review
Benjamin was just brilliant he helped us and was so so respectful and great to speak to and sorted out problem out
Steven Baker - 2 years ago
They made me very relaxed, easy to understand
Seniors Funeral Insurance
Service Review
They made me very relaxed, easy to understand
Penelope Marcia Whaanga - 2 years ago
Excellent Service Customer Service easy too understand
Seniors Term Life Insurance
Service Review
Excellent Service Customer Service easy too understand
Trusted Customer - 12 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Seemed to take a long time and was put on hold too often
Trusted Customer - 12 months ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
goodservice
Trusted Customer - 12 months ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 12 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
FRIENDLY PERSON, EASY TO TALK TOO, FAST, EXPLAINED EVERYTHING CLEARLY.
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
They made purchasing a funeral insurance policy really simple and easy however, when my parents changed their minds and wanted to cancel, it was abit of a process. First I had to wait for a callback because the person I spoke to couldn't cancel the policy? Then when I spoke to someone who could, I had to tell them 3 times that we wanted to cancel the policy and she STILL tried to sell me on their products! In the end I told her that I have already been told about everything she was telling me and didn't need to go through it again as we just wanted to cancel!!!
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very helpful throughout the process
Ian Shaw - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Irish lady was very pleasant to talk to me about best products
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Efficient service,signed up on the first call.
Trusted Customer - a year ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
The staff is very helpful to explain the product & accommodated my request for comparison of coverage amount. Super easy to purchase the insurance. Hassle free.
Janice Brough - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I have been impressed by the way New Zealand seniors have treated me and understood what I wanted.
Tina Hall - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The people that did my funeral insurance were really great and helpful they gave me the answer I needed
Trusted Customer - a year ago
Seniors Term Life Insurance
Product Review
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