%
- Over all Percentage 94
- empty 8
Rated /5 from 219120671875 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,1912,0671,875 customer reviews.
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Reviews
505-516 of 2191 reviews
505-516 of 2067 reviews
505-516 of 1875 reviews
Trusted Customer - 2 years ago
Very prompt reply to my query. Clear and concise...
Seniors Funeral Insurance
Service Review
Very prompt reply to my query. Clear and concise explanation of what was offered.
Trusted Customer - 2 years ago
Very helpful right from the word go, David explained...
Seniors Term Life Insurance
Service Review
Very helpful right from the word go, David explained it so perfectly, so I could understand the policy, and had the chance to ask questions at any point.
Trusted Customer - 2 years ago
Lady was very clear and helpful. I could understand...
Seniors Funeral Insurance
Product Review
Just sad original policy can't be increased instead of 2 policies
Service Review
Lady was very clear and helpful. I could understand her going thru my enquiry. I just think that I would have liked time to read over policy and quotes first instead of listening over the phone...and making decision to join asap ..too fast, considering I already had a policy, this was just a top-up.
Diane Tiopira - 2 years ago
Very clear and precise answered in a way that i...
Seniors Funeral Insurance
Product Review
went through several options and very happy with the choice i made
Service Review
very clear and precise answered in a way that i understood found my telephonist to be extremely informative and friendly and made you feel that most important person was very impressed overall
Trusted Customer - 2 years ago
Fast, clear information. Helpful agent (Bronson, ta)
Seniors Funeral Insurance
Service Review
Fast, clear information. Helpful agent (Bronson, ta)
Terence Kilburn - 2 years ago
As usual the service was great, the product is what i...
Seniors Funeral Insurance
Product Review
product and service is great this 4th policy i have taken out, will be a big help to my family
Service Review
As usual the service was great, the product is what i wanted. everything was read out and explained in full.great service ,thank you
Trusted Customer - 2 years ago
Great service and easy to register
Seniors Funeral Insurance
Product Review
Because been trying to find the best that suits me for funeral insurance
Service Review
Great service and easy to register
Raymond Houben - 2 years ago
Excellent customer service...was so easy to get my...
Seniors Funeral Insurance
Product Review
Brilliant customer service
Service Review
Excellent customer service...was so easy to get my funeral cover
Patricia Goodley - 2 years ago
I thought it was really good. The questions were very...
Seniors Term Life Insurance
Product Review
The guy that I was talking to made sure I understood all the questions, and I was fully aware of what was happening and going on .
Service Review
I thought it was really good. The questions were very simple to answer so you weren't feeling overwhelmed.
Thomas Arthur Read - 2 years ago
The lady I spoke to went out of her way to ensure that...
Seniors Term Life Insurance
Product Review
Again everything I asked for was explained in detail
Service Review
The lady I spoke to went out of her way to ensure that everything I asked for was found
Trusted Customer - 2 years ago
I spoke to a person yesterday, she was very helpful...
Seniors Term Life Insurance
Product Review
She was very understanding of what I wanted and was helpful, and explained the plan I chose to me very clearly.
Service Review
I spoke to a person yesterday, she was very helpful and polite, I asked her name, I thanked her, and everything was explained to me and even when I needed her to simplify something that I could not understand, she would explain it to where I could understand fully.
Trusted Customer - 2 years ago
Friendly, knowledgeable and helpful.
Seniors Term Life Insurance
Product Review
Happy with my cover bit would be good if it went longer than 20 years
Service Review
Friendly, knowledgeable and helpful.
Valerie Whitehead - 2 years ago
Excellent customer service!
Seniors Funeral Insurance
Service Review
Excellent customer service!
Judith Mary Penney - 2 years ago
My representative was genuinely friendly and even...
Seniors Term Life Insurance
Service Review
My representative was genuinely friendly and even though most of the conversation was from a script, she made it personal. She paid attention and got my details correct.
Vicki Murphy - 2 years ago
Great phone manner informed about everything I needed...
Seniors Funeral Insurance
Service Review
Great phone manner informed about everything I needed to know
Richard Dohmen - 2 years ago
Some of the questions the advisor were repetetive...
Seniors Funeral Insurance
Service Review
some of the questions the advisor were repetetive asked me for information 3 times and read the disclosure 2 plus it a good 5 to 10 minutes for customer service to answer
Trusted Customer - 2 years ago
An exceptional experience end to end. Ashton...
Seniors Funeral Insurance
Service Review
An exceptional experience end to end. Ashton understood what I was looking for and asking. His approach was professional and explained product options, benefits, premiums and was happy to work with me on pricing. The young lady I spoke to finalise my funeral cover was also exceptionally professional and explained everything in detail again when I changed my mind from my original request. Nothing these to employees demonstrated seemed too much and one could hear in their voices their desire to understand one's requirement and need. An absolute 100% experience.
Diane Kauvalu - 2 years ago
Very helpful and explained everything so clearly, we...
Seniors Funeral Insurance
Service Review
Very helpful and explained everything so clearly, we were so happy that we have decided to cover ourselves and we know that our children will have no worries in the future
Kenneth Edward Pillay - 2 years ago
The lady I spoke was Jane who was just great with all...
Seniors Term Life Insurance
Service Review
The lady I spoke was Jane who was just great with all the information she gave me.
Dianne Armstrong - 2 years ago
Its the long reading of the legal stuff that you then...
Seniors Funeral Insurance
Service Review
Its the long reading of the legal stuff that you then have to say y/n to and after many minutes who remembers the start
Trusted Customer - 2 years ago
Very informative and easy to understand.
Seniors Term Life Insurance
Service Review
Very informative and easy to understand.
Enrique - 2 years ago
Every thing was to perfection.. The person thatt took...
Seniors Funeral Insurance
Service Review
Every thing was to perfection.. The person thatt took my initial enquiry and follow ed through at every stage of the buying process.. was: highly professional, as answering all my questions without any hesitation. Obviously, she had great knowledge of the product, extremely dedicated to providing an excellent customer experience and service. All details were explained, in a way that I understood immediately.. The follow up by email option to simply click on the call back request box when ready to discuss the policy and confirm that I indeed I did want to purchase it. Was surburb in that she called me back within 2 minutes!!! I have noted this sales feature and will be definitely implementing it my company which is in development. One could sense her smile, hear her professional and light hearted humourous voice. All this added up to be one of the best purchasing experiences I have ever had. She was delightful in every way and at every time of contact. Her communication skills were outstanding!!! I shall never expect the same level of service again because it was and is so rare. Thank you and I wish all the best for her and the Seniors team. Kind regards Michael Bartram, God's peace. .
Leslie Jeyapalan Ayathuray - 2 years ago
Good Service well informed about product.
Seniors Term Life Insurance
Service Review
Good Service well informed about product.
Trusted Customer - 2 years ago
The lady Jane was her name she explained the insurance...
Seniors Funeral Insurance
Service Review
The lady Jane was her name she explained the insurance very well to me and yes we will definitely use this service again.
Susan Oneroa - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I was told by a friend about the funeral insurance and I thought I was to old to join.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Exactly what I wanted to give me security and peace of mind. It has taken a load off my shoulders.
Trusted Customer - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Awesome in every way i am satified with the help and ingormation srnior insurance have given me thank you
Andrew Timothy - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I was presented with all the facts to make an informed decision with comparisons to my current insurance. The offering certainly provided more benefits.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent service and phone manner
Adrienne Carmichael - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Most suitable for our needs
Trusted Customer - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Was ideally all I needed. No fuss clear info.
Wiremu Rangi - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very good to deal with when through all my options found a plan happy with the cover.
Raymond - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Options provided also clear so I could select the right plan for me.
Martin Cottrell - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good price value for money
Kevin Blackburn - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very comprehensive insurance, well explained, at a very good rate.
Lui Sitama - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I believe I got a very good experience when talking with the person from Senior Life
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