%
- Over all Percentage 94
- empty 8
Rated /5 from 220020721884 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,2002,0721,884 customer reviews.
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Reviews
517-528 of 2200 reviews
517-528 of 2072 reviews
517-528 of 1884 reviews
Diane Tiopira - 2 years ago
Very clear and precise answered in a way that i...
Seniors Funeral Insurance
Product Review
went through several options and very happy with the choice i made
Service Review
very clear and precise answered in a way that i understood found my telephonist to be extremely informative and friendly and made you feel that most important person was very impressed overall
Trusted Customer - 2 years ago
Fast, clear information. Helpful agent (Bronson, ta)
Seniors Funeral Insurance
Service Review
Fast, clear information. Helpful agent (Bronson, ta)
Terence Kilburn - 2 years ago
As usual the service was great, the product is what i...
Seniors Funeral Insurance
Product Review
product and service is great this 4th policy i have taken out, will be a big help to my family
Service Review
As usual the service was great, the product is what i wanted. everything was read out and explained in full.great service ,thank you
Trusted Customer - 2 years ago
Great service and easy to register
Seniors Funeral Insurance
Product Review
Because been trying to find the best that suits me for funeral insurance
Service Review
Great service and easy to register
Raymond Houben - 2 years ago
Excellent customer service...was so easy to get my...
Seniors Funeral Insurance
Product Review
Brilliant customer service
Service Review
Excellent customer service...was so easy to get my funeral cover
Patricia Goodley - 2 years ago
I thought it was really good. The questions were very...
Seniors Term Life Insurance
Product Review
The guy that I was talking to made sure I understood all the questions, and I was fully aware of what was happening and going on .
Service Review
I thought it was really good. The questions were very simple to answer so you weren't feeling overwhelmed.
Thomas Arthur Read - 2 years ago
The lady I spoke to went out of her way to ensure that...
Seniors Term Life Insurance
Product Review
Again everything I asked for was explained in detail
Service Review
The lady I spoke to went out of her way to ensure that everything I asked for was found
Trusted Customer - 2 years ago
I spoke to a person yesterday, she was very helpful...
Seniors Term Life Insurance
Product Review
She was very understanding of what I wanted and was helpful, and explained the plan I chose to me very clearly.
Service Review
I spoke to a person yesterday, she was very helpful and polite, I asked her name, I thanked her, and everything was explained to me and even when I needed her to simplify something that I could not understand, she would explain it to where I could understand fully.
Trusted Customer - 2 years ago
Friendly, knowledgeable and helpful.
Seniors Term Life Insurance
Product Review
Happy with my cover bit would be good if it went longer than 20 years
Service Review
Friendly, knowledgeable and helpful.
Stephen Morgan - 2 years ago
Information was provided & understanding, service was...
Seniors Term Life Insurance
Service Review
Information was provided & understanding, service was very prompt for the quote and didn't muck around to email forms, very happy.
Kenneth Vesey - 2 years ago
The experience was great. Very efficient. Excellent...
Seniors Funeral Insurance
Product Review
The experience was great. Got what I wanted with no hassles
Service Review
The experience was great. Very efficient. Excellent customer service. Explained policy well and checked I understood it. Great overall experience.
Trusted Customer - 2 years ago
Easy to apply for this online, friendly, helpful...
Seniors Funeral Insurance
Product Review
Great that I pay the same amount unless I make a change
Service Review
easy to apply for this online, friendly, helpful service
Dianne Armstrong - 2 years ago
Its the long reading of the legal stuff that you then...
Seniors Funeral Insurance
Service Review
Its the long reading of the legal stuff that you then have to say y/n to and after many minutes who remembers the start
Trusted Customer - 2 years ago
Very informative and easy to understand.
Seniors Term Life Insurance
Service Review
Very informative and easy to understand.
Enrique - 2 years ago
Every thing was to perfection.. The person thatt took...
Seniors Funeral Insurance
Service Review
Every thing was to perfection.. The person thatt took my initial enquiry and follow ed through at every stage of the buying process.. was: highly professional, as answering all my questions without any hesitation. Obviously, she had great knowledge of the product, extremely dedicated to providing an excellent customer experience and service. All details were explained, in a way that I understood immediately.. The follow up by email option to simply click on the call back request box when ready to discuss the policy and confirm that I indeed I did want to purchase it. Was surburb in that she called me back within 2 minutes!!! I have noted this sales feature and will be definitely implementing it my company which is in development. One could sense her smile, hear her professional and light hearted humourous voice. All this added up to be one of the best purchasing experiences I have ever had. She was delightful in every way and at every time of contact. Her communication skills were outstanding!!! I shall never expect the same level of service again because it was and is so rare. Thank you and I wish all the best for her and the Seniors team. Kind regards Michael Bartram, God's peace. .
Leslie Jeyapalan Ayathuray - 2 years ago
Good Service well informed about product.
Seniors Term Life Insurance
Service Review
Good Service well informed about product.
Trusted Customer - 2 years ago
The lady Jane was her name she explained the insurance...
Seniors Funeral Insurance
Service Review
The lady Jane was her name she explained the insurance very well to me and yes we will definitely use this service again.
Trusted Customer - 2 years ago
Very clear and concise information on our future...
Seniors Funeral Insurance
Service Review
Very clear and concise information on our future policy.
Judy Hogg - 2 years ago
Got back to me very promptly and were very happy to...
Seniors Funeral Insurance
Service Review
Got back to me very promptly and were very happy to answer questions
Trusted Customer - 2 years ago
Call was during work time and took too long.
Seniors Term Life Insurance
Service Review
Call was during work time and took too long.
Trusted Customer - 2 years ago
The customer service representative I had was AMAZING!...
Seniors Funeral Insurance
Service Review
The customer service representative I had was AMAZING! They were patient, friendly, empathetic, genuine and very knowledgeable. I felt like I was their only customer for the entire day and did not feel rushed or insignificant. The best CSA I have had in a long time .. well done Aidan!
Eileen Mcivor - 2 years ago
The customer service spoke so fast reading out the...
Seniors Term Life Insurance
Service Review
The customer service spoke so fast reading out the declaration it's a good thing a copy gets sent out in the mail. How would an elderly person take that in?
James Sydney Worboys - 2 years ago
Nothing was tò much trouble, everything was explained...
Seniors Funeral Insurance
Service Review
Nothing was tò much trouble, everything was explained in great detail
Trusted Customer - 2 years ago
The person I spoke to was really informative spoke...
Seniors Funeral Insurance
Service Review
The person I spoke to was really informative spoke clearly and I could understand everything he said which to me is the most important.
Andrew Timothy - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I was presented with all the facts to make an informed decision with comparisons to my current insurance. The offering certainly provided more benefits.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent service and phone manner
Adrienne Carmichael - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Most suitable for our needs
Trusted Customer - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Was ideally all I needed. No fuss clear info.
Wiremu Rangi - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very good to deal with when through all my options found a plan happy with the cover.
Raymond - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Options provided also clear so I could select the right plan for me.
Martin Cottrell - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good price value for money
Kevin Blackburn - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very comprehensive insurance, well explained, at a very good rate.
Lui Sitama - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I believe I got a very good experience when talking with the person from Senior Life
Mea'Ole Hans James Keil - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great service great patience from your sales consultant.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
thought it a little expensive for the amount
Deborah Roper - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Reasonable price, premiums stop at 85 and even covered for accidental death.
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