%
- Over all Percentage 94
- empty 8
Rated /5 from 231621412001 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,3162,1412,001 customer reviews.
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Reviews
769-780 of 2316 reviews
769-780 of 2141 reviews
769-780 of 2001 reviews
Trusted Customer - 2 years ago
The customer service representative I had was AMAZING!...
Seniors Funeral Insurance
Product Review
Worthwhile for the purpose and intention .. very helpful and super convenient service option
Service Review
The customer service representative I had was AMAZING! They were patient, friendly, empathetic, genuine and very knowledgeable. I felt like I was their only customer for the entire day and did not feel rushed or insignificant. The best CSA I have had in a long time .. well done Aidan!
Eileen Mcivor - 2 years ago
The customer service spoke so fast reading out the...
Seniors Term Life Insurance
Service Review
The customer service spoke so fast reading out the declaration it's a good thing a copy gets sent out in the mail. How would an elderly person take that in?
James Sydney Worboys - 2 years ago
Nothing was tò much trouble, everything was explained...
Seniors Funeral Insurance
Service Review
Nothing was tò much trouble, everything was explained in great detail
Trusted Customer - 2 years ago
The person I spoke to was really informative spoke...
Seniors Funeral Insurance
Service Review
The person I spoke to was really informative spoke clearly and I could understand everything he said which to me is the most important.
Marlene Mcphun - 2 years ago
Excellent servive
Seniors Funeral Insurance
Product Review
Excellent offer and well explained.
Service Review
Excellent servive
Ransfield Hiha - 2 years ago
They were so caring and very helpful. Have a very...
Seniors Funeral Insurance
Product Review
I will recommend this company to everyone I know who had elderly parents. Keep up the good work that you are doing
Service Review
They were so caring and very helpful. Have a very positive attitude. Excellent customer service.
Marie Roberts - 2 years ago
Excellent service very happy with my second
Seniors Term Life Insurance
Service Review
Excellent service very happy with my second
Trusted Customer - 2 years ago
The whole conversation, straight to point no mucking...
Seniors Funeral Insurance
Product Review
I liked the whole presentation of what the Funeral Insurance offered . By what was offered I felt premium good price for me.
Service Review
The whole conversation, straight to point no mucking around. Excellent clear concise voice,. The Funeral Insurance is affordable for me.
Dennis Rex Paki - 2 years ago
My first impression based on your Representative that...
Seniors Funeral Insurance
Product Review
Because at the moment I haven't fully decided on my purchase, this may increase or decrease and I want to go over the information that is going to be sent to me to give me a better understanding of what I am purchasing and the different things that go with the policy I am purchasing. If I am happy with the all the information pertaining to the policy I am purchasing then my rating would go up.
Service Review
My first impression based on your Representative that I spoke too was, very knowledgeable in the different policies you have and their prices, very helpful in talking to me about my option's, found him (Ashton) very easy to talk to because he was clear with the information he was giving me and gave me information about the approximate cost of the 2 types of funeral options I have been considering. I have never heard of Pinnacle Insurance until now.
William Kenneth Williams - 2 years ago
The operator I spoke to was very clear and precise...
Seniors Funeral Insurance
Product Review
After looking at other insurance companies and what they had to offer, i found that this suits my needs perfectly.
Service Review
The operator I spoke to was very clear and precise which was very helpful in me understanding the contents of the policies to such an extent that at the end of our conversation I only had one question to put to her. The other questions I had in the back of my mind to ask her she had already covered during our conversation.
Moana Hingston - 2 years ago
The person was knowledgeable and easy to talk. The...
Seniors Funeral Insurance
Product Review
The policy fits our needs, I was looking for a policy that didn't increase every year
Service Review
The person was knowledgeable and easy to talk. The policy suits our needs at present.
Jerry Douglas - 2 years ago
Easy to arrange
Seniors Term Life Insurance
Product Review
what I wanted to get in life insurance
Service Review
Easy to arrange
Trusted Customer - 3 years ago
Helped me out a lot and I thank yous so so much man...
Seniors Funeral Insurance
Service Review
Helped me out a lot and I thank yous so so much man can't wait to get this lump
Trusted Customer - 3 years ago
The person that I spoke with explained it in terms...
Seniors Funeral Insurance
Service Review
The person that I spoke with explained it in terms that could be understood. Which i felt helped me out tremendously.
Satya Nand - 3 years ago
Great communication and excellent explanation And...
Seniors Funeral Insurance
Service Review
Great communication and excellent explanation And happy with the service
Trusted Customer - 3 years ago
Very informative and clear. Answerd all my questions....
Seniors Funeral Insurance
Service Review
Very informative and clear. Answerd all my questions. Karen was excellent and patient.
Trusted Customer - 3 years ago
No comments. Very good service
Seniors Funeral Insurance
Service Review
No comments. Very good service
Yvonne Pitman - 3 years ago
Most helpful answered my questions clearly very happy...
Seniors Funeral Insurance
Service Review
Most helpful answered my questions clearly very happy to come on board
Allan Moseley - 3 years ago
Explained well clear explanations will recomend
Seniors Funeral Insurance
Service Review
explained well clear explanations will recomend
Trusted Customer - 3 years ago
Clear, polite service answering all my questions.
Seniors Funeral Insurance
Service Review
Clear, polite service answering all my questions.
Lorraine Williams - 3 years ago
Every question was explained clearly. Friendly service,
Seniors Term Life Insurance
Service Review
Every question was explained clearly. Friendly service,
Trusted Customer - 3 years ago
Danielle was the lovely person I spoke with and she...
Seniors Funeral Insurance
Service Review
Danielle was the lovely person I spoke with and she knew all the information needed to answer my queries and was always pleasant mannered so it was a relaxed interaction and a pleasure dealing with her and needless to say I came away feeling more at ease that I had finally done what I should have signed up for years earlier 👌so thank you Danielle for your patience and awesome product knowledge and being so lovely and courteous to deal with 🙂🙏
Faamoemoe Vasa-Atalani Felavai - 3 years ago
Very helpful and easy to talk with, so i am new i just...
Seniors Funeral Insurance
Service Review
very helpful and easy to talk with, so i am new i just dont know what else to say
Trusted Customer - 3 years ago
Very nice customer service
Seniors Term Life Insurance
Service Review
Very nice customer service
Michael Willis - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Seems to be what we wanted.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Haven't quite finished reviewing paperwork but so far very clear and concise. Will be considering insurance overnight and decide tomorrow whether we can budget for including this.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Looking for cover at an affordable price , this cover meets this requirement
Sulimauga Stevenson - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
I thought it's veery important to insure ynot for myself but it's good for my family in the future ....if there's anything happen to me
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very good policy, I am happy knowing I am leaving my children with the security of not having a debt concerning my funeral...so happy with my purchase.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I was made to feel it was the right option for me and affordable given my circumstances
Debra Smith - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Happy with product and info given
Trusted Customer - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
As other insurance will not help like this one hadim grateful
Trusted Customer - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Happy to get life insurance
Michael Matete - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great, been looking at this for a few years now, happy for peace of mind
Clive Cameron - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I found them to be very informative to customers
Carlina Potgieter - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
They are a wonderful company
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