%
- Over all Percentage 94
- empty 8
Rated /5 from 274524062429 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,7452,4062,429 customer reviews.
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Reviews
889-900 of 2745 reviews
889-900 of 2406 reviews
889-900 of 2429 reviews
Trusted Customer - 2 years ago
Good serves
Seniors Funeral Insurance
Product Review
Good services
Service Review
Good serves
Tilly Greaves - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Very impressed. Ash went that extra mile which in...
Seniors Term Life Insurance
Product Review
It helps when you get great customer service. It's great when they know their stuff. He was brilliant, patient and comfortable to talk with. Thank you Ash, I was thoroughly impressed I purchased a policy that I'm comfortable with.
Service Review
Very impressed. Ash went that extra mile which in itself sold me. He was very explanatory, making my choice in purchase great.
Trusted Customer - 2 years ago
In the beginning when I was making enquiries I thought...
Seniors Funeral Insurance
Product Review
Felt pressured to take a policy even though there was a 30day cooling off period. Didn't like the idea of handing over all my bank details when I hadn't decided to accept the proposed policy. The person who rang me after I cancelled couldn't even get her words out and I almost hung up. Not very professional.
Service Review
In the beginning when I was making enquiries I thought the agent had it all off pat. She was reading everything very quickly. The person I spoke with on the Monday to cancel seemed a bit dumb struck and he was finding it hard to accept what I was saying. Overall it was not a very good experience.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Took quite a time but. can’t realistically be...
Seniors Funeral Insurance
Product Review
Service Review
Took quite a time but. can't realistically be shortened. Interviewer knew her product and was very thorough and was clear spoken and polite. Having to give bank details over the phone is a bit worrying, particularly these days with scams.
William Allan Jones - 2 years ago
We were impressed with the quick return of a phone...
Seniors Term Life Insurance
Product Review
The person who spoke to my wife and I on the phone was polite, helpful and professional at all times. He listened to our current situation and supported us through the process of obtaining immediate cover. Documentation was emailed through straight away and we were informed the hardcopy of documents would be in the post which is greatly appreciated. The process was quick, easy and efficiently handled.
Service Review
We were impressed with the quick return of a phone call from our original email of inquiry. The man was professional, articulate, clearly understood and pleasant to talk to over the phone. He guided us through the process of our application smoothly and confidently which put us, (my wife and I) at ease with what we wanted to do. The process was not too time consuming and by the end of the conversation we had a policy in place with an email follow up and we are expecting a hard copy in the post shortly. Very impressed with the service. thank you
Trusted Customer - 2 years ago
Got what i expected
Seniors Funeral Insurance
Product Review
got what i expected
Service Review
got what i expected
Trusted Customer - 2 years ago
Very productive
Seniors Funeral Insurance
Product Review
I am very impressed with the warm, friendly welcome by the staff member.
Service Review
Very productive
Enele Fua - 2 years ago
Very clear, productive discussion with the staff over...
Seniors Funeral Insurance
Product Review
Friendly staff and clear and informative conversation.
Service Review
Very clear, productive discussion with the staff over the phone.
Joyce Clarke - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The man was very nice, he explained the policy in good detail, he accommodated the policy to what I could afford, and was pleased with that.
Service Review
Jennifer Katene - 3 years ago
Great service
Seniors Funeral Insurance
Service Review
Great service
Trusted Customer - 3 years ago
Excellent service very helpful and spoke clearly at...
Seniors Funeral Insurance
Service Review
Excellent service very helpful and spoke clearly at very good pace for myself to understand
Marilyn Rosewarne - 3 years ago
Polite and helpful information provider - however,...
Seniors Term Life Insurance
Service Review
Polite and helpful information provider - however, information delivered quite quickly.
Trusted Customer - 3 years ago
Excellent service
Seniors Funeral Insurance
Service Review
Excellent service
Kenneth Justin Clarkson - 3 years ago
Excellent service,very prompt and curteous
Seniors Funeral Insurance
Service Review
Excellent service,very prompt and curteous
Malcolm Williams - 3 years ago
Told me exactly what i need. good service
Seniors Funeral Insurance
Service Review
told me exactly what i need. good service
Linda Brake - 3 years ago
It was easy to access. easy to understand, and the...
Seniors Funeral Insurance
Service Review
It was easy to access. easy to understand, and the person who dealt with me was easy to talk to, and he explained everything well.
Trusted Customer - 3 years ago
Really excellent. Ben was very thorough, took his time...
Seniors Term Life Insurance
Service Review
Really excellent. Ben was very thorough, took his time and was very patient It is a long process which took just over 1 hour to complete
Sandra Barraclough - 3 years ago
Good service but way to much reading from a pre...
Seniors Funeral Insurance
Service Review
Good service but way to much reading from a pre written page that became so boring I stopped listening and ran the person out of breath abit over the top.
Jihad Maghzal - 3 years ago
Quick response for enquiries. Very helpfull and she...
Seniors Funeral Insurance
Service Review
Quick response for enquiries. Very helpfull and she knew what she is talking about.
Dale Chadwick - 3 years ago
Professional right from the start.
Seniors Funeral Insurance
Service Review
Professional right from the start.
Maureen Tango - 3 years ago
I liked how they listen to your every word and their...
Seniors Term Life Insurance
Service Review
i liked how they listen to your every word and their medical questions are not that long as other insurance companies and i like how they are consider that not every one can afford a big amount for premimum cost. but overall great customer service from everone, inculding Ben.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good services
Tilly Greaves - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
It helps when you get great customer service. It's great when they know their stuff. He was brilliant, patient and comfortable to talk with. Thank you Ash, I was thoroughly impressed I purchased a policy that I'm comfortable with.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Felt pressured to take a policy even though there was a 30day cooling off period. Didn't like the idea of handing over all my bank details when I hadn't decided to accept the proposed policy. The person who rang me after I cancelled couldn't even get her words out and I almost hung up. Not very professional.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
William Allan Jones - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
The person who spoke to my wife and I on the phone was polite, helpful and professional at all times. He listened to our current situation and supported us through the process of obtaining immediate cover. Documentation was emailed through straight away and we were informed the hardcopy of documents would be in the post which is greatly appreciated. The process was quick, easy and efficiently handled.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
got what i expected
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I am very impressed with the warm, friendly welcome by the staff member.
Enele Fua - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Friendly staff and clear and informative conversation.
Joyce Clarke - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The man was very nice, he explained the policy in good detail, he accommodated the policy to what I could afford, and was pleased with that.
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