%
- Over all Percentage 94
- empty 8
Rated /5 from 244122172125 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,4412,2172,125 customer reviews.
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Reviews
877-888 of 2441 reviews
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877-888 of 2125 reviews
Trusted Customer - 2 years ago
Had been thinking about funeral insurance for a while...
Seniors Funeral Insurance
Product Review
Just the cover I needed no medical questions asked so is what it advertised as. Phone operator was courteous and caring and really took the time to go over things at an excellent pace .
Service Review
Had been thinking about funeral insurance for a while so rang the 0800 number and talked to a wonderful person who detailed everything I needed to know. I am forty nine and now feel reassured I have the safeguard for my loved ones should the worst occur to me. Fast efficient and highly recommend this service.
Valerie Whitehead - 2 years ago
Excellent customer service!
Seniors Funeral Insurance
Service Review
Excellent customer service!
Judith Mary Penney - 2 years ago
My representative was genuinely friendly and even...
Seniors Term Life Insurance
Product Review
Affordable cover at the lower level I required with absolutely no hassles. It has given me peace of mind.
Service Review
My representative was genuinely friendly and even though most of the conversation was from a script, she made it personal. She paid attention and got my details correct.
Vicki Murphy - 2 years ago
Great phone manner informed about everything I needed...
Seniors Funeral Insurance
Product Review
Exactly what we were looking for.
Service Review
Great phone manner informed about everything I needed to know
Richard Dohmen - 2 years ago
Some of the questions the advisor were repetetive...
Seniors Funeral Insurance
Product Review
as above customer service could have answered just a bit quicker
Service Review
some of the questions the advisor were repetetive asked me for information 3 times and read the disclosure 2 plus it a good 5 to 10 minutes for customer service to answer
Trusted Customer - 2 years ago
An exceptional experience end to end. Ashton...
Seniors Funeral Insurance
Product Review
Apart from the disappointment of the stand down period of 12 for months, other than accidental death, cover an overall good product with benefits to suit my situation.
Service Review
An exceptional experience end to end. Ashton understood what I was looking for and asking. His approach was professional and explained product options, benefits, premiums and was happy to work with me on pricing. The young lady I spoke to finalise my funeral cover was also exceptionally professional and explained everything in detail again when I changed my mind from my original request. Nothing these to employees demonstrated seemed too much and one could hear in their voices their desire to understand one's requirement and need. An absolute 100% experience.
Diane Kauvalu - 2 years ago
Very helpful and explained everything so clearly, we...
Seniors Funeral Insurance
Product Review
So easy to understand and straight and honest, so helpful in choosing the write plan for use,
Service Review
Very helpful and explained everything so clearly, we were so happy that we have decided to cover ourselves and we know that our children will have no worries in the future
Kenneth Edward Pillay - 2 years ago
The lady I spoke was Jane who was just great with all...
Seniors Term Life Insurance
Product Review
The cost of Insurance for a senior person is a bit on the expensive side.
Service Review
The lady I spoke was Jane who was just great with all the information she gave me.
Dianne Armstrong - 2 years ago
Its the long reading of the legal stuff that you then...
Seniors Funeral Insurance
Product Review
om a par with others I checked
Service Review
Its the long reading of the legal stuff that you then have to say y/n to and after many minutes who remembers the start
Trusted Customer - 2 years ago
Very informative and easy to understand.
Seniors Term Life Insurance
Product Review
The premiums are very high.
Service Review
Very informative and easy to understand.
Enrique - 2 years ago
Every thing was to perfection.. The person thatt took...
Seniors Funeral Insurance
Product Review
All good and meets my needs perfectly.
Service Review
Every thing was to perfection.. The person thatt took my initial enquiry and follow ed through at every stage of the buying process.. was: highly professional, as answering all my questions without any hesitation. Obviously, she had great knowledge of the product, extremely dedicated to providing an excellent customer experience and service. All details were explained, in a way that I understood immediately.. The follow up by email option to simply click on the call back request box when ready to discuss the policy and confirm that I indeed I did want to purchase it. Was surburb in that she called me back within 2 minutes!!! I have noted this sales feature and will be definitely implementing it my company which is in development. One could sense her smile, hear her professional and light hearted humourous voice. All this added up to be one of the best purchasing experiences I have ever had. She was delightful in every way and at every time of contact. Her communication skills were outstanding!!! I shall never expect the same level of service again because it was and is so rare. Thank you and I wish all the best for her and the Seniors team. Kind regards Michael Bartram, God's peace. .
Leslie Jeyapalan Ayathuray - 2 years ago
Good Service well informed about product.
Seniors Term Life Insurance
Product Review
Good product and well managed.
Service Review
Good Service well informed about product.
Trusted Customer - 3 years ago
Very good at explaining everything and giving us time...
Seniors Funeral Insurance
Service Review
Very good at explaining everything and giving us time to think about this to make a decision to best suite our needs.
Trusted Customer - 3 years ago
Great service with very fast call back, very clear...
Seniors Term Life Insurance
Service Review
Great service with very fast call back, very clear information given
Kaye Waring - 3 years ago
They promised to phone back and they did.
Seniors Funeral Insurance
Service Review
They promised to phone back and they did.
Simona Penaia - 3 years ago
Friendly, informative and in plain English. Appreciate...
Seniors Term Life Insurance
Service Review
Friendly, informative and in plain English. Appreciate the awesome, cheers.
James Dalton - 3 years ago
Easy to talk with, very informative. Seems to be a...
Seniors Funeral Insurance
Service Review
Easy to talk with, very informative. Seems to be a good option at this stage in our lives.
Justine Wellington - 3 years ago
Dee was an amazing insurance advisor , very thorough...
Seniors Funeral Insurance
Service Review
Dee was an amazing insurance advisor , very thorough with explaining the policy & very friendly. Would definitely recommend you guys to family and friends.
Vicki Turnbull - 3 years ago
The customer services representative - Frances - was...
Seniors Term Life Insurance
Service Review
The customer services representative - Frances - was great - very informative and helpful. Excellent customer service - made the whole experience very simple. The life policy suited me perfectly.
Trusted Customer - 3 years ago
Very professional and easy to join
Seniors Term Life Insurance
Service Review
Very professional and easy to join
Bronwyn Jago - 3 years ago
Communication was clear and prompt. I did not feel...
Seniors Funeral Insurance
Service Review
Communication was clear and prompt. I did not feel pressured into taking out the insurance and the plan was made to fit into my budget.
John Anderson - 3 years ago
Excellent customer service clear on all aspects of the...
Seniors Funeral Insurance
Service Review
excellent customer service clear on all aspects of the policy.
Christine Anstis - 3 years ago
Very polite and very informative
Seniors Funeral Insurance
Service Review
Very polite and very informative
Trusted Customer - 3 years ago
Very friendly and informative, easy process to complete
Seniors Funeral Insurance
Service Review
Very friendly and informative, easy process to complete
Kim Wassell - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Affordable premium with heaps of perks. It is exactly what I was looking for
Trusted Customer - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Excellent advice about service
Jason Mccrystall - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Simple product with good cover.
Donna Berking - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent and courteous service. Great to speak to.
Sheryl Mccarthy - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Awesome coverage from a knowledgeable advisor
Trusted Customer - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
A bit expensive for the cover amount
Michael Ridderhof - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
I did not purchase anything
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I'm happy with what I was quoted with and also very happy that it was affordable for my partner and myself.
John Barry Mccreedy - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Have no thoughts really. I required funeral insurance and after looking around, settled on this one
Bridget Rukuwai - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Because I could afford much at this stage and the young man was very understanding
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person I spoke too made sure I understood the details of the insurance I was purchasing
Peta Reo - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Work with what I could afford
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