%
- Over all Percentage 94
- empty 8
Rated /5 from 337827913062 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,3782,7913,062 customer reviews.
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Reviews
1177-1188 of 3378 reviews
1177-1188 of 2791 reviews
1177-1188 of 3062 reviews
Tuini Whaanga - a year ago
Great
Seniors Life Insurance
Product Review
jane was great... she explained everything clearly and answered all my questions so i could understand what the policy did and didn't entitle me to.. keep up the good work jane..
Service Review
great
Trusted Customer - a year ago
Easy understanding great support awesome service
Seniors Funeral Insurance
Product Review
Good service
Service Review
Easy understanding great support awesome service
Luana Adams - a year ago
Great Service. Easy & Understandable
Seniors Life Insurance
Product Review
Service Review
Great Service. Easy & Understandable
Trusted Customer - a year ago
All good as previously stated
Seniors Life Insurance
Product Review
Jack was very helpful and friendly. Took the time to go through all the various options and guided us to the one most suited to our needs.
Service Review
all good as previously stated
Kevin Miller - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Customer service person was friendly, informative, clear and professional
Trusted Customer - a year ago
Well explained
Seniors Life Insurance
Product Review
I was very happy with the explaination from Jessie thank you
Service Review
well explained
Trusted Customer - a year ago
Easily to understand
Seniors Life Insurance
Product Review
Easily to pay
Service Review
Easily to understand
Trusted Customer - a year ago
OK
Seniors Funeral Insurance
Product Review
Nothing to get excited about buying funeral insurance, you provided what I needed.
Service Review
OK
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Slow to connect but once the call comes through the process is very acceptable.
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Kia koutou, I signed up yesterday with Senior Funeral Insurance cover and the consultation process was clear and transparent and all my questions that I asked were also answered clearly and easily understood. It was affordable and has taken a weight of me personally so my whānau don't need to worry financially when the time comes for me to be laid to rest. Ngā mihi Linda Rawiri.
Trusted Customer - a year ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
I wanted information on life and funeral insurance. It seemed from the outset that the consultant was determined to have me signed up for one of their products before our conversation ended over the phone. What I got was a life insurance policy that i wasn't ready for. So, then I went through a rather drawn out withdrawal process before I was able to cancel my policy. The consultant was so focused on her sales pitch that I felt she completely missed the point of my enquiry. I wish I could of received the information I requested in the first place without the hard sell approach. I may return at a later time to sign up for insurance. Not sure at this stage.
Trusted Customer - a year ago
The service was good - very clear information provided...
Seniors Life Insurance
Product Review
Only just purchased so can only rate the initial interaction. Customer service representative was polite, friendly and very focused on ensuring I was clear on the information being provided.
Service Review
The service was good - very clear information provided and follow through was quick,
Ruben Pat Kila Dranivesi - 3 years ago
I think it good for as it's Awesome
Seniors Term Life Insurance
Service Review
I think it good for as it's Awesome
Trusted Customer - 3 years ago
Very friendly to speak too, explained everything...
Seniors Funeral Insurance
Service Review
Very friendly to speak too, explained everything so.that I could understand. Recieved a email outlining our funeral insurance.
Trusted Customer - 3 years ago
Chris was very helpful without bei g persistant.
Seniors Funeral Insurance
Service Review
Chris was very helpful without bei g persistant.
Andrew-Malcolm Potts - 3 years ago
I filled in the info required for a quote online, they...
Seniors Term Life Insurance
Service Review
I filled in the info required for a quote online, they called within a few minutes of submitting, the Gentleman on the Phone explained my options, prices and main points of how it works and Benefits of the Policy, Payouts.
Jacqueline Lowe - 3 years ago
Easy communication,very helpful finding a cover I...
Seniors Funeral Insurance
Service Review
Easy communication,very helpful finding a cover I could afford
Trusted Customer - 3 years ago
Great service clear and open conversation. Satisfy...
Seniors Funeral Insurance
Service Review
Great service clear and open conversation. Satisfy with what provided.
Ann Galletly - 3 years ago
Gentleman I spoke to was helpful and gave me...
Seniors Funeral Insurance
Service Review
Gentleman I spoke to was helpful and gave me information I needed immediately.
Trusted Customer - 3 years ago
I am very happy with your service
Seniors Funeral Insurance
Service Review
I am very happy with your service
Roger Heta - 3 years ago
Was friendly unfortunately never followed up on...
Seniors Funeral Insurance
Service Review
Was friendly unfortunately never followed up on return call and also when going through contact was quite fast and at times difficult to comprehend?
Wayne - 3 years ago
Very good communication while talking on phone .
Seniors Funeral Insurance
Service Review
Very good communication while talking on phone .
Tony Craig - 3 years ago
Customer service was amazing
Seniors Term Life Insurance
Service Review
Customer service was amazing
Trusted Customer - 3 years ago
The lady (in Australia) was very knowledgeable, she...
Seniors Funeral Insurance
Service Review
The lady (in Australia) was very knowledgeable, she was pleasant to deal with. I find when people read from a script, they tend to talk fast and don't stop to give first time clients to ask a question. You have to continually interrupt them to ask a specific question about what they have said (which made me feel uncomfortable).
Tuini Whaanga - a year ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
jane was great... she explained everything clearly and answered all my questions so i could understand what the policy did and didn't entitle me to.. keep up the good work jane..
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good service
Luana Adams - a year ago
Seniors Life Insurance
Product Review
Trusted Customer - a year ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
Jack was very helpful and friendly. Took the time to go through all the various options and guided us to the one most suited to our needs.
Kevin Miller - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Customer service person was friendly, informative, clear and professional
Trusted Customer - a year ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
I was very happy with the explaination from Jessie thank you
Trusted Customer - a year ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
Easily to pay
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Nothing to get excited about buying funeral insurance, you provided what I needed.
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Slow to connect but once the call comes through the process is very acceptable.
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Kia koutou, I signed up yesterday with Senior Funeral Insurance cover and the consultation process was clear and transparent and all my questions that I asked were also answered clearly and easily understood. It was affordable and has taken a weight of me personally so my whānau don't need to worry financially when the time comes for me to be laid to rest. Ngā mihi Linda Rawiri.
Trusted Customer - a year ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
I wanted information on life and funeral insurance. It seemed from the outset that the consultant was determined to have me signed up for one of their products before our conversation ended over the phone. What I got was a life insurance policy that i wasn't ready for. So, then I went through a rather drawn out withdrawal process before I was able to cancel my policy. The consultant was so focused on her sales pitch that I felt she completely missed the point of my enquiry. I wish I could of received the information I requested in the first place without the hard sell approach. I may return at a later time to sign up for insurance. Not sure at this stage.
Trusted Customer - a year ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
Only just purchased so can only rate the initial interaction. Customer service representative was polite, friendly and very focused on ensuring I was clear on the information being provided.
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