%
- Over all Percentage 94
- empty 8
Rated /5 from 217719781900 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,1771,9781,900 customer reviews.
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Reviews
433-444 of 2177 reviews
433-444 of 1978 reviews
433-444 of 1900 reviews
Karen May King - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I had a truly wonderful sales consult. She was so engaging, helpful and very professional. I felt so fortunate that she picked up the call and guided me through this cover.
Trusted Customer - a year ago
I am very happy to give feedback about the service I...
Seniors Funeral Insurance
Product Review
Although my funeral insurance is not a huge amount its good to know that I can make changes to increase or have 30 days to cancel if I want to.
Service Review
I am very happy to give feedback about the service I received which was done in a professional manner. I was given choices to say yes or no and always assured I understood our conversation.
William Haimona - a year ago
Well at the moment everything should be alright in the...
Seniors Funeral Insurance
Product Review
Service Review
well at the moment everything should be alright in the coming years
Trusted Customer - a year ago
Excellent.
Seniors Funeral Insurance
Product Review
Options readily offered. Easy to complete the process to join seniors funeral service. Explanations thorough well understood. Friendly customer service.
Service Review
Excellent.
Trusted Customer - a year ago
Attentive and great listening skills with Jay (?) who...
Seniors Funeral Insurance
Product Review
Excellent policy conditions compared to the cover we previously had tor about 22 years, only disadvantage is there is no cover for funeral costs for the first 12 months, I guess we don't die in that period.
Service Review
Attentive and great listening skills with Jay (?) who helped and advised as we progressed through, I had quite a few questions as I have not had to delve with this with our previous cover for 22 years so just wanted to ensure i understood cover, Jay was very patient and i felt that she really listened and therefore able to provide answers accordingly.
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person I spoke to was very pushy and never gave me a chance to speak. The person spoke too fast. I want to cancel the insurance.
Trusted Customer - a year ago
Very good
Seniors Funeral Insurance
Product Review
Service Review
Very good
Trusted Customer - a year ago
The service was excellent. It was lovely to speak to...
Seniors Funeral Insurance
Product Review
I found the lady that helped me thru this, she was clear and concise. I knew exactly what I needed and we talked thru it. It was also nice to talk to a human voice, this made it so much easier, especially when asking questions and getting a direct reply. I would not hesitate to recommend NZ Seniors.
Service Review
The service was excellent. It was lovely to speak to a human voice. I knew exactly what we wanted, which fitted in with your criteria. Would not hesitate to recommend NZ Seniors to anyone.
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I phoned a week ago to get a quote, was given 3 different options. The person that l spoke to arranged to phone me back in 2 days time. Unfortunately you use an agency and unbeknown to me my phone was blocking the calls and marking them as span. I called again 6 days later and arranged to take out a policy. Today someone from your agency has tried to call me, again it was marked as spam.
Carol Osler-weppenaar - a year ago
Perfectly suited to our needs
Seniors Funeral Insurance
Product Review
Very helpful & professional, I felt comfortable
Service Review
Perfectly suited to our needs
Trusted Customer - a year ago
Good advise only wasn't offered life insurance option
Seniors Funeral Insurance
Product Review
Would of liked lower premium
Service Review
Good advise only wasn't offered life insurance option
Trusted Customer - a year ago
See prior comments
Seniors Funeral Insurance
Product Review
Policy & fees matched my needs well Pushed call back & Jane handled that well Also had quite from One Choice , fees & policy exactly same but I went with you guys as history of being dedicated to supporting sector & seniors
Service Review
See prior comments
Trusted Customer - 2 years ago
The Gentleman I spoke with was very pleasant and very...
Seniors Funeral Insurance
Service Review
The Gentleman I spoke with was very pleasant and very helpful, many thanks to him!!
Bruce Armstrong Armstrong Timoko - 2 years ago
My customer service was excellent, and very...
Seniors Funeral Insurance
Service Review
My customer service was excellent, and very understanding, and clear. Finally great to hear someone so clear.
Kelsey Anthony Reihana - 2 years ago
Very good sales rep
Seniors Funeral Insurance
Service Review
Very good sales rep
Trusted Customer - 2 years ago
The man was very knowledgeable asked many times if I...
Seniors Funeral Insurance
Service Review
The man was very knowledgeable asked many times if I understood or had any questions was clear and friendly
Teroa Michael Seymour Kena - 2 years ago
Great product. Agent intelligent and knowledge able.
Seniors Funeral Insurance
Service Review
Great product. Agent intelligent and knowledge able.
John Hopkins - 2 years ago
The reply for a quote was prompt, informative ,...
Seniors Funeral Insurance
Service Review
The reply for a quote was prompt, informative , extremely helpful and polite. My phone call was Sydney based and my officer was thorough in presenting the the options and concise. I wish I could recall her name however she was from Libya. I purchased an option that suited me and she set up automatic payments and the policy was implemented immediatley. Tremendous efficient service. So I have no problem in expressing how happy I was with my dealings and the outcome. Appreciated it.
Sharon Denyer - 2 years ago
Great service and well explained and all questions...
Seniors Funeral Insurance
Service Review
Great service and well explained and all questions answered.
Trusted Customer - 2 years ago
Very friendly and informative
Seniors Funeral Insurance
Service Review
Very friendly and informative
Trusted Customer - 2 years ago
Very prompt reply to my query. Clear and concise...
Seniors Funeral Insurance
Service Review
Very prompt reply to my query. Clear and concise explanation of what was offered.
Trusted Customer - 2 years ago
Lady was very clear and helpful. I could understand...
Seniors Funeral Insurance
Service Review
Lady was very clear and helpful. I could understand her going thru my enquiry. I just think that I would have liked time to read over policy and quotes first instead of listening over the phone...and making decision to join asap ..too fast, considering I already had a policy, this was just a top-up.
Diane Tiopira - 2 years ago
Very clear and precise answered in a way that i...
Seniors Funeral Insurance
Service Review
very clear and precise answered in a way that i understood found my telephonist to be extremely informative and friendly and made you feel that most important person was very impressed overall
Trusted Customer - 2 years ago
Fast, clear information. Helpful agent (Bronson, ta)
Seniors Funeral Insurance
Service Review
Fast, clear information. Helpful agent (Bronson, ta)
Karen May King - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I had a truly wonderful sales consult. She was so engaging, helpful and very professional. I felt so fortunate that she picked up the call and guided me through this cover.
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Although my funeral insurance is not a huge amount its good to know that I can make changes to increase or have 30 days to cancel if I want to.
William Haimona - a year ago
Seniors Funeral Insurance
Product Review
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Options readily offered. Easy to complete the process to join seniors funeral service. Explanations thorough well understood. Friendly customer service.
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent policy conditions compared to the cover we previously had tor about 22 years, only disadvantage is there is no cover for funeral costs for the first 12 months, I guess we don't die in that period.
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person I spoke to was very pushy and never gave me a chance to speak. The person spoke too fast. I want to cancel the insurance.
Trusted Customer - a year ago
Seniors Funeral Insurance
Product Review
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I found the lady that helped me thru this, she was clear and concise. I knew exactly what I needed and we talked thru it. It was also nice to talk to a human voice, this made it so much easier, especially when asking questions and getting a direct reply. I would not hesitate to recommend NZ Seniors.
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I phoned a week ago to get a quote, was given 3 different options. The person that l spoke to arranged to phone me back in 2 days time. Unfortunately you use an agency and unbeknown to me my phone was blocking the calls and marking them as span. I called again 6 days later and arranged to take out a policy. Today someone from your agency has tried to call me, again it was marked as spam.
Carol Osler-weppenaar - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very helpful & professional, I felt comfortable
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Would of liked lower premium
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Policy & fees matched my needs well Pushed call back & Jane handled that well Also had quite from One Choice , fees & policy exactly same but I went with you guys as history of being dedicated to supporting sector & seniors
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