%
- Over all Percentage 94
- empty 8
Rated /5 from 320626952890 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,2062,6952,890 customer reviews.
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Reviews
1417-1428 of 3206 reviews
1417-1428 of 2695 reviews
1417-1428 of 2890 reviews
Michelle Lane - 2 years ago
The best over-the-phone customer service I have ever...
Seniors Funeral Insurance
Service Review
The best over-the-phone customer service I have ever had. Very competent and articulate salesperson. Allowed me to make my own choice without pushing an agenda which made me felt respected and understood.
Kilisiti Lovo - 2 years ago
Great customer service and simple to answer.
Seniors Funeral Insurance
Product Review
Awesome! Very grateful nice
Service Review
Great customer service and simple to answer.
Faye Norris - 2 years ago
Very helpful and pleasant to deal with in something I...
Seniors Funeral Insurance
Service Review
Very helpful and pleasant to deal with in something I have been hesitant in. Would recommend them.
Trusted Customer - 2 years ago
There was a long wait before I got to speak to someone...
Seniors Funeral Insurance
Product Review
A good option for the insurance I chose
Service Review
There was a long wait before I got to speak to someone on the phone. The 2nd time I called I had decided to go ahead. They wanted to pass me on to the 1st person I spoke to. So left a message for him to ring me back. That didn't happen so the 3rd person I spoke to the next day/time wanted to do the same. I said no, I didn't want to be put on hold again.
Tom S - 2 years ago
I had many calls from different insurance companies....
Seniors Funeral Insurance
Service Review
I had many calls from different insurance companies. Some where very pushy to the stage I hung up on them and blocked there numbers. I knew what I wanted and wasn't willing to be talked into any thing else. When seniors insurance rang I got what I wanted. I said to the fellow to cut to the chase and tell me how much the cost was. He did just that and I signed up there and then. People need to remember these days most of us do our research before hand.
Graham Alderton - 2 years ago
Great friendly and efficient Operator. (Frances)
Seniors Funeral Insurance
Product Review
Good value for money. Very Happy.
Service Review
Great friendly and efficient Operator. (Frances)
Susan Joy Taylor - 2 years ago
Excellent communication help to sort out best plan we...
Seniors Term Life Insurance
Service Review
Excellent communication help to sort out best plan we are very happy thankyou
Trusted Customer - 2 years ago
I have no complaints top quality customer service...
Seniors Funeral Insurance
Service Review
I have no complaints top quality customer service thank you
Lucy Latu - 2 years ago
Service is good, but too expensive, My daughter in law...
Seniors Term Life Insurance
Product Review
Expesivie, Cant afford to continue with my purchase
Service Review
Service is good, but too expensive, My daughter in law works for youi insurance, she told me Its expensive ,compared to what it says on the App itself.
Trusted Customer - 2 years ago
Not good at all. You started deducting money from our...
Seniors Funeral Insurance
Product Review
N/A ...... No other comments
Service Review
Not good at all. You started deducting money from our account without giving us the chance to make further decisions as to whether the policy is acceptable in our situation or not. It disrupts us as partners as one approved the other definitely not! So please remove our namesakes from your system as of today's date until such time we are ready with a final decision then we will advise you in return when to start or not a go ahead. Thank you for understanding.
Trusted Customer - 2 years ago
Fantastic communication and easy to understand, very...
Seniors Funeral Insurance
Product Review
Great pricing for benefits available for buyer
Service Review
Fantastic communication and easy to understand, very professional but also personalised!
Trusted Customer - 2 years ago
Only joined a few days ago so far I appreciate the...
Seniors Funeral Insurance
Product Review
Easy and no fuss getting required amount of cover at affordable price for myself who is a very active seventy year old senior lady.
Service Review
Only joined a few days ago so far I appreciate the efficient service that was provided to me.
Trusted Customer - 4 years ago
Its a number crunch sales cycle.
Seniors Term Life Insurance
Service Review
Its a number crunch sales cycle.
Trusted Customer - 4 years ago
Excellent customer experience, caring, professional...
Seniors Term Life Insurance
Service Review
Excellent customer experience, caring, professional and patient. She gave us confidence in what we were taking on. We would highly recommend NZS to our friends, family or anyone else looking for insurance products.
Natasha Nuku - 4 years ago
Very Professional, I Understood Every Word n...
Seniors Funeral Insurance
Service Review
Very Professional, I Understood Every Word n Affordable I Am Putting Partner Into This As Well n I Recommend Other People In My Family As Well Thank You All 👍😊
Christine Murray - 4 years ago
My husband and I bought funeral inxurance online. The...
Seniors Funeral Insurance
Service Review
My husband and I bought funeral inxurance online. The lady we talked to was very patient and caring as questions were asked.
Trusted Customer - 4 years ago
Excellent customer service and very polite about...
Seniors Funeral Insurance
Service Review
Excellent customer service and very polite about explaining the policy to me.
Annette Thrush - 4 years ago
Very understanding and polite
Seniors Funeral Insurance
Service Review
Very understanding and polite
Maria Tangaroa - 4 years ago
Great service no over selling, Jane let us know all we...
Seniors Funeral Insurance
Service Review
great service no over selling, Jane let us know all we needed to know.
Trusted Customer - 4 years ago
Great rapport delivery of information was easy to...
Seniors Funeral Insurance
Service Review
Great rapport delivery of information was easy to understand. Professional and friendly manner whilst answering my queries. Very satisfied with customer service experience and pleased with recommendations and options offered
June Te Kani - 4 years ago
Very informative and clear
Seniors Funeral Insurance
Service Review
very informative and clear
Allan Mcallister - 4 years ago
Great, the lady was very easy to understand with the...
Seniors Funeral Insurance
Service Review
Great, the lady was very easy to understand with the information she supplied. she was happy to answer questions. Although this survey is addressed to Mr McAllister- it was actually Mrs McAllister who complied it.
Trusted Customer - 4 years ago
Service was great, clear explanation as to how the...
Seniors Funeral Insurance
Service Review
Service was great, clear explanation as to how the policy works. Given a choice of policy covers
Trusted Customer - 4 years ago
Good that he wanted to be sure I understood all he...
Seniors Term Life Insurance
Service Review
Good that he wanted to be sure I understood all he said. But later the email said dd date. I realised it was wrong but it was too late to change it at 9pm. Wish he had confirmed the day of current date I picked. Also he should have asked me about beneficiary to avoid me now having to complete a form. Not good
Frank Maats - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great easy and understanding
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great value for money and what is covered.
Rangimarama Baby Misipele - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Love insured for 3k And if in an accident in the first 12 months The cover triples
Peter Wallwork - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Haven't rated higher yet as haven't has the opportunity to review all documents but liked what I was told
Bezel Mungure - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
The premium are slightly high to be honest
Raiha Marks - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Slack in communication no reply to my emails
Atareta Arnold - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Affordable feels wonderful being covered
Nannette Burnes - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Excellent service. Professional and friendly
Wayne Mita - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I'm happy to be covered with the Funeral Cover
Anna Mari Skudder - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Shouldnt have to go into details with this question?? Great is great. What more do you need. First time
Leonie Wallwork - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Sounds perfect for our needs and gives peace of mind especially as we age. The extra benefits were a value add.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Affordable. Easy to understand.
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