%
- Over all Percentage 94
- empty 8
Rated /5 from 219320681877 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,1932,0681,877 customer reviews.
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Reviews
1621-1632 of 2193 reviews
1621-1632 of 2068 reviews
1621-1632 of 1877 reviews
Trusted Customer - 5 years ago
Easy to set up over the phone
Seniors Funeral Insurance
Product Review
Abit more expensive but more benefits.
Service Review
Easy to set up over the phone
Trusted Customer - 5 years ago
Disappointing, simply due to the dictatorial way I was...
Seniors Funeral Insurance
Product Review
Happy with product but found service poor
Service Review
Disappointing, simply due to the dictatorial way I was spoken to and the fact that the sales person appeared to lack thorough product knowledge demonstrated by the apparent necessity to keep checking with the manager to answer simple questions I put to the sales person. Also, I was really frustrated that my name was incorrectly spelled which I didn't discover until confirmation of cover arrived, and I have since had corrected! However, the product itself was attractive when compared with what is available in the market place currently
Trusted Customer - 5 years ago
Highly recommended. it helps to have some unique...
Seniors Funeral Insurance
Product Review
asked & answered in previous question
Service Review
highly recommended. it helps to have some unique features other companies do not have. the representative looking after me was excellent, would recommend to all AAA+++
Carol Brechin - 5 years ago
Most helpful all round
Seniors Funeral Insurance
Service Review
most helpful all round
Florence Magele - 5 years ago
Very easy to understand n the young lady I spoke to...
Seniors Funeral Insurance
Service Review
Very easy to understand n the young lady I spoke to was very well spoken
Wendy Stevenson - 5 years ago
Excellent.
Seniors Funeral Insurance
Product Review
Excellent service given..
Service Review
Excellent.
Christine Powley - 5 years ago
Good and helpful.
Seniors Funeral Insurance
Product Review
Peace of mind for my children.
Service Review
Good and helpful.
James Laurie - 5 years ago
I was not too happy with your sales person.
Seniors Funeral Insurance
Product Review
I am happy with your product.
Service Review
I was not too happy with your sales person.
Trusted Customer - 5 years ago
The customer service representative was informative....
Seniors Funeral Insurance
Service Review
The customer service representative was informative. She explained the terms of the policy clearly. She was very engaging when I asked her a question. You could hear the warmth in her voice. She was very professional also.
Marlene Hemopo - 5 years ago
Excellent, so helpful and answered all my questions
Seniors Funeral Insurance
Product Review
Great cover, fully explained by Rep, and all questions answered
Service Review
Excellent, so helpful and answered all my questions
Trusted Customer - 5 years ago
Victor spoke slowly and clearly. I was able to...
Seniors Funeral Insurance
Product Review
This was exactly what I was wanting
Service Review
Victor spoke slowly and clearly. I was able to understand what he said. He explained the way your insurance fund work and it was what I was looking for.
Trudy Jonson - 5 years ago
Teresa contacted me the very next day and discussed...
Seniors Funeral Insurance
Service Review
Teresa contacted me the very next day and discussed the policy at length. She was very efficient and easy to talk to.
Trusted Customer - 5 years ago
Persistent if nothing else
Seniors Funeral Insurance
Service Review
Persistent if nothing else
Lindsey Robbins - 5 years ago
Accuracy
Seniors Funeral Insurance
Service Review
accuracy
Trusted Customer - 5 years ago
The consultant who dealt with my enquiry ws efficient,...
Seniors Funeral Insurance
Service Review
The consultant who dealt with my enquiry ws efficient, knowledgeable and very thorough. Any questions I had he was able to answer immediately.
Gabriel Maraea Ham - 5 years ago
I would say the. Ease of charting it wasn't just like...
Seniors Funeral Insurance
Service Review
I would say the. Ease of charting it wasn't just like ,a salesperson trying to sell a product,friendliness & warmth is what we all look for when speaking to someone for the first time,plus being knowledgeable about what they are selling is always the icing on the cake
Morehu Beau Rangiwai - 5 years ago
Simple to follow . Clear and concise to the point....
Seniors Funeral Insurance
Service Review
Simple to follow . Clear and concise to the point. Repiditive understanding. Follow through till client is.sure and happy.and understands procedures what the insurance provides. Excellent communication. Highly skilled in people management. Truly satisfied with explanations. A credit.to have spoken to the right well trained.person.
Trusted Customer - 5 years ago
Good service
Seniors Funeral Insurance
Service Review
Good service
Trusted Customer - 5 years ago
Good service. Lovely customer service lady. Very...
Seniors Funeral Insurance
Service Review
Good service. Lovely customer service lady. Very professionsl
Faiaga Sekai - 5 years ago
My name is CJ, I helped put this in place for my...
Seniors Funeral Insurance
Service Review
My name is CJ, I helped put this in place for my mother Faiaga. The person my mother and I dealt with is Teresa; she is very empathetic and very knowledgeable. I really liked how in the initial call she could relate to the "island" way and the mentality of losing a loved one, which made the conversation easier to have. Very patient with my mother and I; English is her 2nd language and with the use of a interpreter, really understood and liked the policy and it gave us peace of mind. Teresa is awesome! Also, very very very prompt! An enquiry was initiated through the website, and within 10min someone called me back! Super efficient!! Just one bit of feedback; it would be more convenient if the company had an interpreting service or staff that could translate instead of using a 3rd party. Although I had to pay to use an interpreting service, it was still necessary to have something in place for my mother because its such a great policy! Thank you so much for helping us out :)
Trusted Customer - 5 years ago
Excellent service..very happy customer. I would...
Seniors Funeral Insurance
Service Review
Excellent service..very happy customer. I would recommend Fern for best customer service of the month. Saff like Fern need to be acknowledged for their good work..it shows you appreciate the work they do. Due to Ferns good customer service I would recommend Senior NZ funeral cover to family and friends..
Barbara Rikiti - 5 years ago
Very pleasant young man and explained everything in...
Seniors Funeral Insurance
Service Review
Very pleasant young man and explained everything in terms I could understand
Gregory Veale - 5 years ago
Communication and explanation was great and in...
Seniors Funeral Insurance
Service Review
Communication and explanation was great and in language that was easy to understand
Trusted Customer - 5 years ago
Communication and explanation were great and in...
Seniors Funeral Insurance
Service Review
Communication and explanation were great and in language that was easy to understand
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good policy for my husband and I
Rosalie Mayo - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I felt it will cover my needs well and there were several side benefits eg cash back and payments stopping at 85
Marilyn Simonsen - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Definitely would recommend NZ seniors Insurance to my friends.
Margaret Brittain - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very happy with the insurance, we have looked around for a few years but now we have downsized and all our bills are smaller we wanted some cover. I researched several companies before choosing yours
Paul Stevens - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I thought it would of been a little cheaper
Maurice Prendiville - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Perfect to meet our requirements.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Highly competitive, love that you get back what you put in ie: if your total premiums put in, are higher than the value of your policy that you took out, at the time of your passing, it's the higher amount that is paid out to the family!! I looked at all the other top funeral cover providers and none of them offered this.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Haven't seen all the documents yet. But it sounded good
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I know that I'm in good hands and that my daughter will be alright, I couldn't have picked a better company, thank you again
Mary Elizabeth Phillips - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I am very happy with funeral policy and affordable for me and the great thing about this policy i dont have to wait 2 years
Gillian Hellberg - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Not sure how it is until we have cause to use it, which I hope won't be for a number of years.
Marg - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Comprehensive package, adequate for a small funeral.
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