%
- Over all Percentage 94
- empty 8
Rated /5 from 303625862720 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,0362,5862,720 customer reviews.
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Reviews
2329-2340 of 3036 reviews
2329-2340 of 2586 reviews
2329-2340 of 2720 reviews
Paulette Waddell - 5 years ago
The lady was very good. Explained everything well.
Seniors Funeral Insurance
Product Review
It is one of the best around
Service Review
The lady was very good. Explained everything well.
Trusted Customer - 5 years ago
Fantastic easy to understand
Seniors Funeral Insurance
Product Review
No pressure to buy outside what I can afford
Service Review
Fantastic easy to understand
Penelope Diana Kite - 5 years ago
A mistake was made when I applied and it has been...
Seniors Funeral Insurance
Product Review
See customer experience!!!!
Service Review
A mistake was made when I applied and it has been almost two weeks since I informed someone about it and I am still waiting for the outcome.
Carl Perrin - 5 years ago
Good and friendly customer service - no pressure
Seniors Funeral Insurance
Product Review
Good value for money and just what i needed
Service Review
Good and friendly customer service - no pressure
Gunner Lovich - 5 years ago
Dee was delightful to deal with, Informative...
Seniors Funeral Insurance
Product Review
Already stated in previous comments
Service Review
Dee was delightful to deal with, Informative knowledgeable and humorous. Her phone call caught me by surprise so soon after my online inquiry. I'm sure it was less than seconds of me completing and submitting it,fantastic. She is definitely an asset and credit to your company putting one at ease and in my case she made it easy to decide to sign up for the policy I wanted.
Trusted Customer - 5 years ago
Made sure I fully understood what i was getting. Very...
Seniors Funeral Insurance
Product Review
Good product but a tad expensive. Still glad I have insurance now. Great peace of mind.
Service Review
Made sure I fully understood what i was getting. Very friendly. Not pushy
Nathan Paniona - 5 years ago
Very professional indeed
Seniors Funeral Insurance
Product Review
It covered my needs and ensured my understanding of the policy
Service Review
Very professional indeed
Trusted Customer - 5 years ago
They were polite , efficient, and understandable.
Seniors Funeral Insurance
Service Review
They were polite , efficient, and understandable.
Trusted Customer - 5 years ago
The person we dealt with had a patient and...
Seniors Funeral Insurance
Service Review
The person we dealt with had a patient and understanding manor towards me and my wife, and being elderly we found that very relaxing. He was very thorough and made sure we understood everything he was explaining to us both. I let my wife continue to complete the transaction, she thought the whole service was 5 star!
Trusted Customer - 5 years ago
Teressa was very friendly and knowledgeable about the...
Seniors Funeral Insurance
Product Review
Initially wanted max cover but have reviewed expenses and changed for a lesser cover to reduce premiums. I understand if I cannot pay premiums on time I could forfeit everything..... scam!
Service Review
Teressa was very friendly and knowledgeable about the product and put me at ease with my questions.
Trusted Customer - 5 years ago
The person that was telling me about seniors service...
Seniors Funeral Insurance
Service Review
The person that was telling me about seniors service was very clear in explaining the insurance and how it works I thought he was very helpful.
David Head - 5 years ago
The lady was pleasant and very professional but...
Seniors Funeral Insurance
Product Review
A good policy. Better than I ever imagined.
Service Review
The lady was pleasant and very professional but friendly. It was a pleasure to deal with her. Everything was explained very thoroughly . I have nothing but praise how she represented your firm. Please pass onto her my appreciation for taking the time to make sure I understood everything. I have no reservations in providing this feedback. Thanks David
Linda Bennett - 7 years ago
Very friendly. Explained everything well and made sure...
Seniors Funeral Insurance
Service Review
Very friendly. Explained everything well and made sure I understood everything.
Trusted Customer - 7 years ago
Joseph was lovely. Friendly and professional. Helped...
Seniors Funeral Insurance
Service Review
Joseph was lovely. Friendly and professional. Helped me get a funeral cover that suited me without trying to press for more than I wanted. Told me all the required information and legal stuff and still remained respectful and friendly.
Peter Barnett - 7 years ago
After the quote had been finalised i felt i was...
Seniors Funeral Insurance
Service Review
after the quote had been finalised i felt i was pressured to make a decision to go ahead with the purchase before i had time to digest everything.when i mentioned this fact, the employee did offer to ring back a few days later which i was happy with.
Patricia Daylene Barnett - 7 years ago
Listened to what i required & presented & explained...
Seniors Funeral Insurance
Service Review
listened to what i required & presented & explained well. would recommend to others & utilise again myself
Angela Massey - 7 years ago
Very friendly informative service from Alex
Seniors Funeral Insurance
Service Review
Very friendly informative service from Alex
Trusted Customer - 7 years ago
The person I spoke to, was fantastic. I felt confident...
Seniors Funeral Insurance
Service Review
The person I spoke to, was fantastic. I felt confident in what she said. She explained everything to me and ensured that I understood the information. I got the impression that she enjoyed her job. I would recommend this service to other people of my age. Thank you. It has given me a peace of mind. I
Gary William Clapp - 7 years ago
Everything well explained, with very good email...
Seniors Funeral Insurance
Service Review
everything well explained, with very good email confirmation and detaIL
Helen Gall - 7 years ago
Because everything was explanined really well and they...
Seniors Funeral Insurance
Service Review
Because everything was explanined really well and they were very helpful
Trusted Customer - 7 years ago
The customer service provided by New Zealand seniors...
Seniors Funeral Insurance
Service Review
The customer service provided by New Zealand seniors insurance was excellent. Joseph was very helpful at explaining me about the insurance policies and was patient and very friendly. I recommend this insurance company to family and friends.
Esila Puni - 7 years ago
Prompt contact and then followed up when I requested...
Seniors Funeral Insurance
Service Review
Prompt contact and then followed up when I requested without being too overbearing or aggressive.
Trusted Customer - 7 years ago
The call was great but follow up poor. You said I...
Seniors Funeral Insurance
Service Review
The call was great but follow up poor. You said I would get an electronic copy of my policy but 3 days later nothing
Trusted Customer - 7 years ago
Saw tv ad and decided to ring to find out more. The...
Seniors Funeral Insurance
Service Review
Saw tv ad and decided to ring to find out more. The information I was given was very easy to understand and thought the policy was great. The person I spoke to was very friendly and any questions I had was not a problem to answer, she was great. So glad I rang and am now covered. Thanks and would definitely recommend.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Met my needs and was affordable
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It covers what I need at present with the option of increasing the amount in line with my financial commitments.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
excellent service
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Zach was most efficient understanding and most informative 🤗🤗
Stanislaw Edward Hala - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
very well explained to us.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great funeral scheme. Needs plenty of coverage. T V advert is excellent. Great product & suitable for all New Zealanders not just the senior population.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
see above
Deborah Anderson - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The insurance is affordable and worth the money.
Lesley Jackson - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
lots of small print doubt if anyone reads it , but if they did doubt if they would continue
Carmelle Sandri - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
They were really nice to deal.with
Ann Manley - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I have phoned this morning and am going to cancel my insurance as I have the resources to pay for my funeral.
Shane Bentley - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
liked the flexibility, the ability to increase amount of cover if required, cover for death effective after 1 year, refund of premium after 12 months, the insurer is located in NZ, payment dates aligned with pension
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