%
- Over all Percentage 94
- empty 8
Rated /5 from 336327843047 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,3632,7843,047 customer reviews.
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Reviews
2329-2340 of 3363 reviews
2329-2340 of 2784 reviews
2329-2340 of 3047 reviews
Trusted Customer - 5 years ago
A very long wait time to get to talk to a human voice....
Seniors Funeral Insurance
Service Review
A very long wait time to get to talk to a human voice. I rang to cancel my husbands policy as he has passed away. He passed under the 12 month threshold. I was asked to provide a death certificate in order to cancel the policy. This is rediculous as they are not issued for up to 6 weeks after the death has been registerd. Effectively this would have meant 3 more fortnightly payments. If a person rings to cancel a policy for whatever reason they should not have to even give a reason and certainly should not be part of the ceasation process. Sending an email confirmation without a reason should be sufficient.
Trusted Customer - 5 years ago
Thorough communication with step by step confirmations...
Seniors Funeral Insurance
Product Review
superior to packages of competitors
Service Review
thorough communication with step by step confirmations of detail being understood
Agnes - 5 years ago
Well presented & very informative
Seniors Funeral Insurance
Product Review
Knew it all informative enjoyed the agent
Service Review
Well presented & very informative
Bob Ong - 5 years ago
Dee was exceptionally conversant, professional,...
Seniors Funeral Insurance
Product Review
It's a good package for a good sent off. ☺
Service Review
Dee was exceptionally conversant, professional, friendly and knowledgeable. Totally impressed to accept her offer.
Tina Tepania - 5 years ago
Great service, very easy to understand and confidant...
Seniors Funeral Insurance
Product Review
Policy seems great and safeguards my whanau when I am gone
Service Review
Great service, very easy to understand and confidant in all answers to my questions. Awesome experience
Joseph Strickland - 5 years ago
Customer service was on the medium to fast, and being...
Seniors Funeral Insurance
Product Review
Needed to be done for my family and myself to know that this is taken care of.
Service Review
Customer service was on the medium to fast, and being over the phone a bit daunting. Having no documentation to look at while listening to the operator/ team member was a lot of information to take in. I was not happy with giving banking information I feel there needs to be a better solution.
Trusted Customer - 5 years ago
Fast and easy process..Thank you
Seniors Funeral Insurance
Product Review
Affordable and convenient with your budget
Service Review
Fast and easy process..Thank you
Mafoaaeatakiheatamai Takitaki - 5 years ago
Very kind and patient with me
Seniors Funeral Insurance
Product Review
i'm glad they would cover me, i'm glad i rang and queried
Service Review
very kind and patient with me
Debbie Skipper - 5 years ago
They are great. They were clear about the policy what...
Seniors Funeral Insurance
Product Review
I was happy with the premium what I'm paying every fortnight on Wednesdays, they are awesome. Thanks. I needed to get insurance if anything happens to me.
Service Review
They are great. They were clear about the policy what they explain, and I was happy they didn't ask any medical questions as well.
Trusted Customer - 5 years ago
Excellent customer service, and advise
Seniors Funeral Insurance
Product Review
Too soon to comment, as policy just nee
Service Review
Excellent customer service, and advise
Aimee Hustwick - 5 years ago
Everything they never asked any questions I am very...
Seniors Funeral Insurance
Product Review
Because I found that it is super affordable
Service Review
Everything they never asked any questions I am very happy
Trusted Customer - 5 years ago
Great customer service, understandable, felt...
Seniors Funeral Insurance
Service Review
Great customer service, understandable, felt comfortable during the application process
Trusted Customer - 6 years ago
They contacted me quickly after my inquiry
Seniors Funeral Insurance
Service Review
They contacted me quickly after my inquiry
Barry Miles - 6 years ago
I rated New Zealand Seniors service 5 stars because...
Seniors Funeral Insurance
Service Review
I rated New Zealand Seniors service 5 stars because they explained the policy's to me clearly so I knew what I was getting into. Friendly service felt like NZ Seniors do care. I will recommend New Zealand Seniors to my friends and family.
Michael Gleeson - 6 years ago
Very fast an excellent
Seniors Funeral Insurance
Service Review
Very fast an excellent
Trusted Customer - 6 years ago
Awesome service and quick
Seniors Funeral Insurance
Service Review
Awesome service and quick
Trusted Customer - 6 years ago
Awesome customer service!
Seniors Funeral Insurance
Service Review
Awesome customer service!
Yogesh Kumar - 6 years ago
New Zealand senior is very help full and customer...
Seniors Funeral Insurance
Service Review
New Zealand senior is very help full and customer services guide you properly and make you understand how you been covered.
Sulita Valaau - 6 years ago
Knowledgeable and well explained of everything.
Seniors Funeral Insurance
Service Review
Knowledgeable and well explained of everything.
Helen Magdalene Grimshaw - 6 years ago
Very good service, the customer service lady gave me...
Seniors Funeral Insurance
Service Review
very good service, the customer service lady gave me all the information i needed to make a comfortable decision. Thank you Helen Grimshaw
Trusted Customer - 6 years ago
Persistent if nothing else
Seniors Funeral Insurance
Service Review
Persistent if nothing else
Lindsey Robbins - 6 years ago
Accuracy
Seniors Funeral Insurance
Service Review
accuracy
Trusted Customer - 6 years ago
The consultant who dealt with my enquiry ws efficient,...
Seniors Funeral Insurance
Service Review
The consultant who dealt with my enquiry ws efficient, knowledgeable and very thorough. Any questions I had he was able to answer immediately.
Gabriel Maraea Ham - 6 years ago
I would say the. Ease of charting it wasn't just like...
Seniors Funeral Insurance
Service Review
I would say the. Ease of charting it wasn't just like ,a salesperson trying to sell a product,friendliness & warmth is what we all look for when speaking to someone for the first time,plus being knowledgeable about what they are selling is always the icing on the cake
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Okay to good. May not proceed
Andrew G Stewart - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
No one or one thing for that matter is perfect.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Gives me peace of mind knowing my family will have money for my funeral
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I like the product we purchase
Stephen Philip Jones - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Earlier comments cover this.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I'm happy that my family will be happy
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Was able to purchase the amount of cover required for my needs with no pressure,
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very affordable and easy to understand
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
A feeling of satisfaction knowing that my funeral costs will be taken care of and more importantly one less burden my children have to worry about.
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Sounds good will wait and see
Elaine Cage - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I was very satisfied with everything
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
My purchase has given me piece of mind for when I pass
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