%
- Over all Percentage 94
- empty 8
Rated /5 from 288024872564 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,8802,4872,564 customer reviews.
Authentic reviews powered by Feefo
Reviews
2329-2340 of 2880 reviews
2329-2340 of 2487 reviews
2329-2340 of 2564 reviews
David Wright - 6 years ago
Great service, But carried on even when I asked to be...
Seniors Funeral Insurance
Service Review
Great service, But carried on even when I asked to be called back as had just arrived at work
Trusted Customer - 6 years ago
The rep was very friendly and knowledgeable, made me...
Seniors Funeral Insurance
Product Review
Still assessing the policy
Service Review
The rep was very friendly and knowledgeable, made me feel at ease to ask any question even if it meant her repeating information
Michelle Stone - 6 years ago
Was able to understand everything Steph was saying...
Seniors Funeral Insurance
Product Review
Its affordable, its great
Service Review
Was able to understand everything Steph was saying when she was reading the requirements. Steph also answered my question. Really had an instant repore with her.
Ellen Manaena - 6 years ago
Simply put and clearly understood.
Seniors Funeral Insurance
Service Review
Simply put and clearly understood.
Wilfredo Entona - 6 years ago
The agent is helpful and have explained the important...
Seniors Funeral Insurance
Product Review
I think this suit for the requirements that I am after. I am happy of the terms and condition of the insurance itself.
Service Review
The agent is helpful and have explained the important points of the insurance, The package is much better compare to other similar insurances.
Boris Stavenow - 6 years ago
Prompt attention and good answers to my questions....
Seniors Funeral Insurance
Product Review
went through different options with the help of Courtney
Service Review
prompt attention and good answers to my questions. Thank you Courtney !
BCM - 6 years ago
Great customer service/sales experience, praise and...
Seniors Funeral Insurance
Product Review
Happy with my purchase, its a good cover with great benefits for older people like me.
Service Review
Great customer service/sales experience, praise and shout out to Zac and Sharon for their assistance during my call. The information was well articulated and well received, thank you again.
Trusted Customer - 6 years ago
Response to inquiry very quick, clarity of...
Seniors Funeral Insurance
Product Review
met requirements, answered all questions to my satisfaction
Service Review
Response to inquiry very quick, clarity of communication very good, efficient with all tasks, everything able to be completed online and met my requirements.
Wayne Andrews - 6 years ago
Very friendly and knowledgable staff. I had read the...
Seniors Funeral Insurance
Product Review
I wanted to make sure that when my time comes that my family are not put under pressure, the package I have gone with will do that.
Service Review
Very friendly and knowledgable staff. I had read the information on your website so during her presentation, all I had to do was confirm what J had read was correct.
Graham Mitchell - 6 years ago
Customer Service Staff very good at explaining how...
Seniors Funeral Insurance
Product Review
Only downside is the stand down period of 12 months if you die of natural causes, however most other companies have a 24 month stand down period, so better than most.
Service Review
Customer Service Staff very good at explaining how policy worked, and sent off requested quotes in a very quick time.
Walter Brady - 6 years ago
I personally though it would cost less then other...
Seniors Funeral Insurance
Product Review
Thought it would cost less then it was
Service Review
I personally though it would cost less then other insurance providers
James Bruce Daniell - 6 years ago
Helpful advice Well explained
Seniors Funeral Insurance
Product Review
A little expensive but that would be because of age
Service Review
Helpful advice Well explained
Woltertine Elisabeth Twyford - 7 years ago
The service over the phone was excellent, answered all...
Seniors Funeral Insurance
Service Review
The service over the phone was excellent, answered all my questions and gave a lot of information. Not the cheapest deal in town but possibly the best in the long run.
Trusted Customer - 7 years ago
Customer service officer, was very clear and took the...
Seniors Funeral Insurance
Service Review
Customer service officer, was very clear and took the time to explain some parts of the policy.
Monty Flavell - 7 years ago
Stand down period is disappointing, Cost is expensive...
Seniors Funeral Insurance
Service Review
Stand down period is disappointing, Cost is expensive if you are old. Happy about the pay out if you die for return of all funds or the policy amount whichever is higher.
Trusted Customer - 7 years ago
They provided me with the quotes I wanted, called back...
Seniors Funeral Insurance
Service Review
They provided me with the quotes I wanted, called back when they said and made sure I understood the policy. What I was most impressed with is that they never made me feel obligated to buy. Awesome service!
Susan Chalmers - 7 years ago
Very prompt service Phone staff extremely helpful and...
Seniors Funeral Insurance
Service Review
Very prompt service Phone staff extremely helpful and friendly ( with one staff member I felt like an old friend by the end of the call!!)
Trusted Customer - 7 years ago
I was happy generally with the service. The young man...
Seniors Funeral Insurance
Service Review
I was happy generally with the service. The young man was pleasant and helpful with required information. I got very frustrated on my first point of contact.(no fault of the young man that I was talking to)9 I have a rural address and your system would not accept my true postal address. RD postal delivery is very specific your system needs to accept that, not just go by my postal code. Having said that my first lot of information did arrive. That did not take away from my frustration. Obviously at this point I am still waiting for my actual insurance documents to arrive. I was emailed them, but I can not down load the document. I would rather not of received it as an sttachment. But I guess that's your system. I actually requested a return phone call as my health was not good on the first day I was rung and the frustration was overwhelming. True to his word my calls were returned at the agreed time. I am very happy with the one on one service I received. I would like to thank your staff member for his polite effenciency. Made it very easy for me to make the decision of the value I wanted to take out. Giving me several quotes that I requested. He also gave me all the information clearly giving me lots of opportunities to ask any questions or for more information All the official stuff at the end was a bit mind numbing. But again probably a legal necessary. But this is so important to me not to leave my daughter with a debt when I die. So I am happy to get it sorted.
Trusted Customer - 7 years ago
Very good well explained
Seniors Funeral Insurance
Service Review
very good well explained
Trusted Customer - 7 years ago
Yes very helpful and explained things well. Product...
Seniors Funeral Insurance
Service Review
Yes very helpful and explained things well. Product exactly what I'm looking for and good price
Peter Tupp - 7 years ago
They called very quickly and gave a very good run down...
Seniors Funeral Insurance
Service Review
They called very quickly and gave a very good run down about the service. Joseph was very good explaining what it is all about.
Trusted Customer - 7 years ago
Very informative and provided honest answers to queries
Seniors Funeral Insurance
Service Review
very informative and provided honest answers to queries
Susan Mori - 7 years ago
The person on the phone was lovely, and very helpful....
Seniors Funeral Insurance
Service Review
The person on the phone was lovely, and very helpful. The prices are great.
Kathleen - 7 years ago
I found the NZS Rep very good. He explained everything...
Seniors Funeral Insurance
Service Review
I found the NZS Rep very good. He explained everything very clearly. Also my questions were answered very well. I liked the fact that if he didn't know he sort help. I am 62yrs and found having some points emphased 3 times was not needed. However, I guess this is not always the case with many applicants being of different ages etc.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very well explained. Quick and efficient.
Michael Mcintyre - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
good for me just what i needed
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because the amount that i have chosen fits in with my budget.
Freda Wendy Hopping - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Everything was well explained to me and easy to understand
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
best funeral insurance plans I've heard of. resolution to small detail responded promptly.
William Ormerod - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good value, Hope I never have to use it
Pearl Smythe - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very happy that we have signed up, happy with the policy. We rang a few providers before we spoke to New Zealand Seniors by far the best.
Deborah Anne Ramsay - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I was with Cigna but NZ Seniors had more benefits so I changed to them
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Affordable. Peace of mind that I can take care of my family.
Bruce Howat - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because that is the appropriate rating
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
They were very obliging and friendly explaining every
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Everything explained in detail
How can we help?
To find out more about New Zealand Seniors,
speak to one of our friendly insurance specialists now