%
- Over all Percentage 94
- empty 8
Rated /5 from 303625862720 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,0362,5862,720 customer reviews.
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Reviews
2353-2364 of 3036 reviews
2353-2364 of 2586 reviews
2353-2364 of 2720 reviews
Karen Saunders - 5 years ago
Everything was explained, organised and completed over...
Seniors Funeral Insurance
Service Review
Everything was explained, organised and completed over the phone. I had spent the previous couple of days investigating life insurance and insurance companies run for cover, and some even kick you out (happened to us 2019), when they hear the word cancer. So with the funeral insurance, I'm covered when the inevitable happens and feel very reassured. None of the insurance companies I spoke to, recommended funeral insurance btw, my husband had signed up for funeral insurance with NZ Seniors earlier this year, so that's why I proceeded.
Wallace Rampersad - 5 years ago
Explanation of the policy.
Seniors Funeral Insurance
Service Review
Explanation of the policy.
Warwick Stevens - 5 years ago
The young man was an extremely good customer service...
Seniors Funeral Insurance
Product Review
There are a number of outstanding features in your funeral cover 1. Fixed premium 2. 5% rebate every 5 years 3. Payment either insured amount or total premiums paid..whichever is larger. 4. Opt out at 85yrs option. 5. No premiums after 90yrs old 6. Including accidental death and accidental injuries in cover 7. Only 1 yr stand down on death payment 8. No form filling or medical check
Service Review
The young man was an extremely good customer service person. He explained the company philosophy and ethos very well and I was very impressed with the ways in which the company cared for its clients. He also listened to my questions and replied to them fully and clearly He explained the fee structure well and i was able to take an affordable policy which will be a blessing to me.
John Kopua - 5 years ago
Very easy to understand your agent victor throughout...
Seniors Funeral Insurance
Product Review
i feel at ease now i have joined knowing that i am not leaving my family the bill
Service Review
very easy to understand your agent victor throughout the process so easy i should have started earlier in my life more young people should be made aware of how easy it is for them and there families instead of leaving it for the last minute thank you NZ Seniors
Diane Pulford - 5 years ago
It was very good everything was explained very well
Seniors Funeral Insurance
Service Review
it was very good everything was explained very well
Trusted Customer - 5 years ago
Helpful. knowledgeable, professional.
Seniors Funeral Insurance
Product Review
Offered exactly what I need
Service Review
Helpful. knowledgeable, professional.
Graham Braddock - 5 years ago
Very prompt reply to email inquiry. Policy explained...
Seniors Funeral Insurance
Product Review
Covers all my requirements.
Service Review
Very prompt reply to email inquiry. Policy explained well and in detail. Friendly consultant, no pushiness.
Morton Pita - 5 years ago
Hey Guys Awesome service by your rep. Very passionate...
Seniors Funeral Insurance
Product Review
It will be a great help for my family when I'm gone so thanks very much.
Service Review
Hey Guys Awesome service by your rep. Very passionate about what he does I can see, great asset for you guys. i wish I had joined earliar cheers.
Irene Graham - 5 years ago
They were very up front with wat they were saying I...
Seniors Funeral Insurance
Product Review
Very impressed, there company have more to offer than any other company we r pensioner's and loved the service we purchased thank u
Service Review
They were very up front with wat they were saying I asked questions an they answered well I would recommend them to my friends an family they were cheap which we could afford
Trusted Customer - 5 years ago
Clear speech open to questions if needed
Seniors Funeral Insurance
Service Review
clear speech open to questions if needed
James Marshall - 5 years ago
Karen is the best in all areas . recommend highly .
Seniors Funeral Insurance
Service Review
Karen is the best in all areas . recommend highly .
Trusted Customer - 6 years ago
Danielle was professional and efficient whilst still...
Seniors Funeral Insurance
Product Review
Like the benefits of funeral insurance. Especially that my beneficiaries will not receive less than I have paid.
Service Review
Danielle was professional and efficient whilst still making the sale personal. She was a delight to deal with and always checked to make sure I had understood everything completely. Exceptional service from a young lady at the end of her shift, when some young ones would have a slight rush in the sale at the end of their day, Danielle sounded as if she was just starting her day. Danielle is an absolute asset to your company. I hope you appreciate her.
Trusted Customer - 7 years ago
Excellent customer service received. After my initial...
Seniors Funeral Insurance
Service Review
Excellent customer service received. After my initial enquiry and quote received, I made further phone enquiries regarding the information received. Although I had references to quote to the representatives, I was thrilled to be transferred to the same person I originally spoke with. This save time in repeating my requests etc and made the whole process easier to manage from my end. Compared NZ Seniors funeral contract against three others, and YOU CAME OUT ON TOP!!! Congratulations and keep it up. Awesome product, awesome customer service
Daisy Scott - 7 years ago
Were very informative and helpful
Seniors Funeral Insurance
Service Review
Were very informative and helpful
Judi Brown - 7 years ago
The lady I spoke with was very clear with explaining...
Seniors Funeral Insurance
Service Review
The lady I spoke with was very clear with explaining cover etc. even though I had already looked into this cover.she made sure I understood what it entailed.
Kara Shortland - 7 years ago
Good phone service. Knew all about the product and was...
Seniors Funeral Insurance
Service Review
Good phone service. Knew all about the product and was kind and helpful explaining things throughout the conversation. Also competitive conditions compared to my existing providers.
James Watson - 7 years ago
Instant and helpful response to my request for a quote.
Seniors Funeral Insurance
Service Review
Instant and helpful response to my request for a quote.
Nicolaas Prinsloo - 7 years ago
Got a phone call within minutes of sending the...
Seniors Funeral Insurance
Service Review
Got a phone call within minutes of sending the request. The salesman knew the product a d could answer all my questions.
Marlene Prinsloo - 7 years ago
Got a phone call within minutes of sending the...
Seniors Funeral Insurance
Service Review
Got a phone call within minutes of sending the request. The salesman knew the product a d could answer all my questions.
Vivienne Savage - 7 years ago
Fantastic, Teri the young lady that helped me was very...
Seniors Funeral Insurance
Service Review
Fantastic, Teri the young lady that helped me was very very helpful, answered all my questions and was very patient while I obtained quotes for 3 people.
Trusted Customer - 7 years ago
The woman i spoke to on the phone was very helpful &...
Seniors Funeral Insurance
Service Review
The woman i spoke to on the phone was very helpful & explained every thing To me, when i asked a question she explained
Trusted Customer - 7 years ago
The Lady I dealt with was lovely and so friendly and...
Seniors Funeral Insurance
Service Review
The Lady I dealt with was lovely and so friendly and answered any questions I had couldn't have wanted more.
Ana Tupe - 7 years ago
Very professional,but also friendly,and patient...
Seniors Funeral Insurance
Service Review
Very professional,but also friendly,and patient person..Explained well when I asked questions.
Maria Christie - 7 years ago
Easily explained services, very friendly and not...
Seniors Funeral Insurance
Service Review
Easily explained services, very friendly and not rushed through. I loved the information in the policy. It seems to be the honest and worth paying policy that I would recommend to Seniors.
Cheryl Te Rito - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Payments are within our budget and different options are appealing.
Wendy Bright - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good product covers my needs
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The policy was seemed transparent and easy to understand. It did not take long and was very stress free.
Anthony Calcroft - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
iI already answered all I want too
Shirley Jane Redfern - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very helpful easy to understand
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Managed to obtain exactly what I wanted. No pressure and had distinct impression that I was listened to and provided with the perfect package.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Glad I`ve got it started.
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Just like above explained everything to me
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
good
Glenda Aiken - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great products
Trusted Customer - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Meets and exceeds my expectations of a funeral policy. Terms and conditions straightforward.
Daphne Coats - 6 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I'm not purchasing due to being pressured into buying when all I wanted was a quote. IF I had received a quote only, I would have been calling back on Friday to make my first payment - not now though. I don't like being pressured into something and all I wanted yesterday was a quote
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