%
- Over all Percentage 94
- empty 8
Rated /5 from 272523902409 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,7252,3902,409 customer reviews.
Authentic reviews powered by Feefo
Reviews
2377-2388 of 2725 reviews
2377-2388 of 2390 reviews
2377-2388 of 2409 reviews
Edith Bernadette Murray - 6 years ago
Customer Rep (Victor) friendly
Seniors Funeral Insurance
Product Review
Would have loved to have made it a higher policy but affordability prevented it
Service Review
Customer Rep (Victor) friendly
Trusted Customer - 6 years ago
I felt very comfortable with the lovely lady I was...
Seniors Funeral Insurance
Product Review
Cheaper than I thought Happy with my decision
Service Review
I felt very comfortable with the lovely lady I was talking to. She was able to answer all my questions
Val - 6 years ago
Wonderful just the best. If all your staff are so...
Seniors Funeral Insurance
Product Review
What's not to like. As the ad says 'you can't lose'
Service Review
Wonderful just the best. If all your staff are so awesome good on you HR staff for choosing the best 🤗💖🎉
Trusted Customer - 6 years ago
The consultant was polite, patient and very...
Seniors Funeral Insurance
Product Review
As stated above the experience with the consultant was excellent. The cover we purchased suited our needs, it was easy to understand and had very good benefits attached as compared to other Insurance providers. The only downside that on the website that when a customer purchased a policy there was the offer of a free 'will kit', when speaking to the consultant about it last night he advised that only applied to Australia and not New Zealand, please re-look at your website. I would really appreciate a 'will kit' as per stated on your website.
Service Review
The consultant was polite, patient and very understanding our needs. We spent over an hour on the phone and nothing was a bother to him. The consultant was not bothered by the number of questions we had. The whole experience was pleasurable.
Trusted Customer - 6 years ago
Excellent !
Seniors Funeral Insurance
Product Review
Great had a very positive experince
Service Review
Excellent !
Trevor Lambert - 6 years ago
Everything about the policy was very well explained
Seniors Funeral Insurance
Product Review
Good cover and I like the fact that the payout occurs in 12 months rather than 24
Service Review
Everything about the policy was very well explained
Kerrin Price - 6 years ago
Very Prompt attention.Professional service on the...
Seniors Funeral Insurance
Product Review
The policy is fit for purpose, as with my wife of 48 years,passing away on the 28th July 2019 ,i was able to sort out the monetary expenses as (1) I held a power of attorney and (2) her life insurance policy was a blessing. Now i have the satisfaction and security of not leaving my two siblings out of pocket when its my time to move on.
Service Review
Very Prompt attention.Professional service on the phone with no enforced pressure to sign up.
Trusted Customer - 6 years ago
The person we dealt with, (Harry) was very...
Seniors Funeral Insurance
Product Review
Plain,simple & straight forward with no hidden clauses or catchs
Service Review
The person we dealt with, (Harry) was very informative, pleasant, patient & didn't try to force or pressure us to anything we didn't require or need.Intead of using big 50 cent words, everything was explained in "language" we could understand. We would have no hesitation in recommending Senior's service to people we know. We are well pleased.
Reymond De Bruto - 6 years ago
Very professional. Simple to sign up and special...
Seniors Funeral Insurance
Product Review
Simple procedure and good service
Service Review
Very professional. Simple to sign up and special rates for Seniors.
Trusted Customer - 6 years ago
I checked out a few companies offering similar...
Seniors Funeral Insurance
Product Review
On paper, this purchase will provide my family immediate funds to fulfill my wishes.
Service Review
I checked out a few companies offering similar services and I selected you because although slightly more expensive this was offset by the benefits that my family can gain, especially if I can achieve the 12 month natural death stand down period. The instant accidental death cover is also good peace of mind.
Rosemarie Ann Ward - 6 years ago
Incredibly efficient, patient and understanding during...
Seniors Funeral Insurance
Product Review
Great, peace of mind and a premium I can afford.
Service Review
Incredibly efficient, patient and understanding during the sign-in period. The policy is almost unbelievable for an Insurance company. I think my family and I shall be well looked after in the future.
TAL - 6 years ago
Initial person we dealt with was good and informative...
Seniors Funeral Insurance
Product Review
Will wait to see how this pans out
Service Review
Initial person we dealt with was good and informative upon first starting this process, However please check you are working on the date and time in which you re-schedule an appointment as we waited for the call back and made our dinner reservations for a later time so we could wait for this call, only to call the 0800 number and he is not there 🙄
Deborah Hart - 7 years ago
The lady that i spoke with was very kind and told me...
Seniors Funeral Insurance
Service Review
the lady that i spoke with was very kind and told me all i needed to know
Terry Kilburn - 7 years ago
Very pleasant to talk to, made sure i understood...
Seniors Funeral Insurance
Service Review
very pleasant to talk to, made sure i understood policy. sounded ideal what for what i wanted . i was happy when they asked a few times if i understood and if i had any questions , it made me feel good they just didnt try to sell me a policy ,,
Karen Husband - 7 years ago
They did explaining every thing that l could...
Seniors Funeral Insurance
Service Review
They did explaining every thing that l could understand and it was very pleasant to deal with them
Christine Wright - 7 years ago
Highly recommend.
Seniors Funeral Insurance
Service Review
Highly recommend.
Craig Mitchell - 7 years ago
Website very simple and easy to understand. Customer...
Seniors Funeral Insurance
Service Review
Website very simple and easy to understand. Customer service agent rang back quickly after I requested a quote. She was very friendly, efficient and well informed. I would definitely recommend NZSeniors to anyone I knew was thinking of getting funeral insurance.
Rangikawhiu Andrews - 7 years ago
Friendly helpful not pushy
Seniors Funeral Insurance
Service Review
friendly helpful not pushy
Lanita Waata - 7 years ago
Customer Service was excellent and I would recommend,...
Seniors Funeral Insurance
Service Review
Customer Service was excellent and I would recommend, and have recommended New Zealand Seniors to others.
Trusted Customer - 7 years ago
Good clear information and yes i would reccommend to...
Seniors Funeral Insurance
Service Review
Good clear information and yes i would reccommend to others
Trusted Customer - 7 years ago
Everything was easy to understand
Seniors Funeral Insurance
Service Review
everything was easy to understand
Debbie Taylor - 7 years ago
It was explained to me in-depth what was involved with...
Seniors Funeral Insurance
Service Review
It was explained to me in-depth what was involved with the policy ..... She was a great help
Sandra Boyce - 7 years ago
Vèry good customer service and showed good interest
Seniors Funeral Insurance
Service Review
Vèry good customer service and showed good interest
Noel Andrews - 7 years ago
Very pleasant young lady very kowledgable and...
Seniors Funeral Insurance
Service Review
Very pleasant young lady very kowledgable and proffesional.
John Winters - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It ticked all the boxes and was far better than any competitiors I have spokento or researched
James Lawson - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
This appears to be excellent but we have yet to see the written documentation
Barry Bell - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
great service very helpfull
Suzanne Goldsworthy - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Afforable and well explained
Shirley Anne East - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I like the idea that we get either the payout amount or the premiums paid, whichever is the highest. Alos like the Death by accident and serious injury cover.
Phil Scales - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Better than your competitors
Helen Gilbert - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
My 'purchase' to date is just the paperwork. It arrived promptly by email attachment and is an accurate and clearly explained summary of my arrangements.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent very informative
Dennis Brennan - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
What is being offered but it's the cost I thought rather high
Sue Lloyd - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Product will suit my need
Shane Everitt - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
the different amounts you could recieve
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Liked the policy for its reducing premium's, coverage and benefits if death by accident.
How can we help?
To find out more about New Zealand Seniors,
speak to one of our friendly insurance specialists now