%
- Over all Percentage 94
- empty 8
Rated /5 from 218720651872 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,1872,0651,872 customer reviews.
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Reviews
1021-1032 of 2187 reviews
1021-1032 of 2065 reviews
1021-1032 of 1872 reviews
Trusted Customer - 3 years ago
The girl was on the same level as me. She listened to...
Seniors Term Life Insurance
Product Review
I thought it was reasonbly priced.
Service Review
The girl was on the same level as me. She listened to my answers. I would recommend her to anyone as she was not pushy but did her job well.
Trusted Customer - 3 years ago
Excellent service, Tara was very friendly and helpful.
Seniors Funeral Insurance
Product Review
I've purchased life insurance.
Service Review
Excellent service, Tara was very friendly and helpful.
Paula Palmer - 3 years ago
Great. Nice friendly man phoned me.
Seniors Funeral Insurance
Product Review
Very reasonable and has given me piece of mind so my partner doesn't need to worry about funeral costs.
Service Review
Great. Nice friendly man phoned me.
Trusted Customer - 3 years ago
Great Service all questions answered reassured I made...
Seniors Term Life Insurance
Product Review
Affordable option peace of mind for me over my Son's future having just lost my own Mum..
Service Review
Great Service all questions answered reassured I made good choices friendly informative great overview of policy very helpful.
Marissa Rufon Turnbull - 3 years ago
The sales agent was so friendly and was a pleasure to...
Seniors Funeral Insurance
Product Review
Excellent for money, and is our second policy
Service Review
The sales agent was so friendly and was a pleasure to deal with
Gaylene Hopkins - 3 years ago
The English diction of the contact centre was hard to...
Seniors Funeral Insurance
Service Review
The English diction of the contact centre was hard to understand and spoke too quick. Lots of information to take in over the phone.
Steven Beazley - 3 years ago
Friendly phone conversation and well explained
Seniors Funeral Insurance
Product Review
All fhat i need for me and my spouse
Service Review
Friendly phone conversation and well explained
Alice Wright - 3 years ago
Excellent service, simple, understandable process. ...
Seniors Term Life Insurance
Product Review
Affordable package for coverage
Service Review
Excellent service, simple, understandable process. Affordable
Jean Walker - 3 years ago
The person that contacted me was efficient, he was up...
Seniors Funeral Insurance
Product Review
I was advised yesterday and purchased it so currently unable tocomment.
Service Review
The person that contacted me was efficient, he was up to speed with the information and what he shared with me.
Lindsay - 3 years ago
Quick response to my request for information regarding...
Seniors Term Life Insurance
Product Review
The purchase was in response to the clear, understandable conversation in regards to my situation and requests.... and options that suit my current state of income and savings.
Service Review
Quick response to my request for information regarding their insurance policies. A very informative and friendly staff member who gave clear and detailed answers and portrayal of their products. Unlike my experiences with other insurance companies, I felt in no way being coerced to purchase their product. My questions were answered clearly and informative., professionally and with a courteous and friendly tone.
Trusted Customer - 3 years ago
Very quick and efficient service
Seniors Funeral Insurance
Product Review
Good product for the old folks who could not afford life cover
Service Review
Very quick and efficient service
Tracy Oliver - 3 years ago
Very friendly quick to respond and not pushy either
Seniors Funeral Insurance
Product Review
Only purchase so cant really comment
Service Review
Very friendly quick to respond and not pushy either
Wendy Watson - 3 years ago
All good all good
Seniors Funeral Insurance
Service Review
all good all good
Trusted Customer - 3 years ago
Helpful advice and easy to deal with - thanks
Seniors Funeral Insurance
Service Review
Helpful advice and easy to deal with - thanks
Kim Thomas - 4 years ago
She was very helpful and explained everything to me
Seniors Funeral Insurance
Service Review
She was very helpful and explained everything to me
Trusted Customer - 4 years ago
She was very helpful answered all my questions made my...
Seniors Funeral Insurance
Service Review
She was very helpful answered all my questions made my decision to go with NZ Seniors easier
Trusted Customer - 4 years ago
Very good xcellent.perfect I could undertand . Lots of...
Seniors Funeral Insurance
Service Review
Very good xcellent.perfect I could undertand . Lots of patience.
Tom Roche - 4 years ago
Prompt response to initial enquiry. Encouraging...
Seniors Funeral Insurance
Service Review
Prompt response to initial enquiry. Encouraging conversation/ communication to establish need and purpose of new policy. A 'Top Up'. Prompt response on draft docs (email) enabled confirmation of policy. On review of docs discovered error no doubt my fault (hearing is an issue). Amendment resolved in 24 hours. Confirmation of Policy proceeded. Excellent! Thanks to all staff involved especially Frances.!
Peter Andrew Campbell - 4 years ago
Did awesome job an would reccomend to others 100%
Seniors Funeral Insurance
Service Review
did awesome job an would reccomend to others 100%
Christopher David Stock - 4 years ago
May have got 5 but the whole process is long winded ,...
Seniors Funeral Insurance
Service Review
May have got 5 but the whole process is long winded , no fault of the Caller ,
Trusted Customer - 4 years ago
I received a phone call within 10 minutes of...
Seniors Funeral Insurance
Service Review
I received a phone call within 10 minutes of requesting a quote. The Lady I spoke to was informative, professional and friendly. The process was so simple.
Carol Takua Waa - 4 years ago
I have answered that , the lady I spoke to was very...
Seniors Funeral Insurance
Service Review
I have answered that , the lady I spoke to was very friendly and made sure I understood what she was saying..
Trusted Customer - 4 years ago
A very long wait time to get to talk to a human voice....
Seniors Funeral Insurance
Service Review
A very long wait time to get to talk to a human voice. I rang to cancel my husbands policy as he has passed away. He passed under the 12 month threshold. I was asked to provide a death certificate in order to cancel the policy. This is rediculous as they are not issued for up to 6 weeks after the death has been registerd. Effectively this would have meant 3 more fortnightly payments. If a person rings to cancel a policy for whatever reason they should not have to even give a reason and certainly should not be part of the ceasation process. Sending an email confirmation without a reason should be sufficient.
Trusted Customer - 4 years ago
Thorough communication with step by step confirmations...
Seniors Funeral Insurance
Service Review
thorough communication with step by step confirmations of detail being understood
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It's the minimum at the moment, with the option to increase it. I have far too many additional commitments at present. This is about to change then I will increase monthly payments.
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Happy with the purchase. Thank you
Rereokeroa Shaw - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Awesome policy with all their extras
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Meet our needs. Will refer family and friends
Phyllip Stephens - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Cover is all that we need and at a reasonable cost. Added benefits a bonus.
Isakara Penia Junior Seuseu - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Customer service young lady explained clearly each step . She was down to earth but professional. She is an excellent example for promoting this insurance policy.
Tuakana Toka - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Feel it's a way better option for seniors. Has value in the long run.
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I selected the $10,000 cover as the policy was able to incorporate any unexpected changes in personal circumstances until around the age of 80. The policy also includes some refund or bonus payout options which has given me relief that as a "single" person my death will not impact anyone else having to pay for it!
Malaesaili Ete - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Awesome service and very satisfied
Glenda Mcnaughton - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The benefits that are offered by NZ Seniors are amazing, even after just 12 months of being a member, but the long term gains blew my mind.
Harold Tautari - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
For reasons mentioned above. My children will be elated and I understand that funeral expenses can be dear as I found out when I lost my wife at the begining of Covert.
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Exactly what we need for peace of mind
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