%
- Over all Percentage 94
- empty 8
Rated /5 from 232521472009 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,3252,1472,009 customer reviews.
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Reviews
1033-1044 of 2325 reviews
1033-1044 of 2147 reviews
1033-1044 of 2009 reviews
Trusted Customer - 3 years ago
Friendly and efficient. The rep was relaxed and very...
Seniors Funeral Insurance
Product Review
Quite a bit more expensive than I was expecting. But I still need to compare the nenfird etc to existing policy.
Service Review
Friendly and efficient. The rep was relaxed and very easy to speak to. Information given was clear and easy to understand.
Vicki Harrison - 3 years ago
One thing I did not like is when you enquire about any...
Seniors Funeral Insurance
Product Review
Premium seems a bit high. I worked out that by 68 I should have paid 10 thousand into the premium.
Service Review
One thing I did not like is when you enquire about any insurance. You have not agreed to signing up. At times I felt forced into signing up. I was certainly interested in funeral insurance. But I would like to make an informed decision not feel badgered by someone wanting a sale.
Trusted Customer - 3 years ago
They explain and give me a chance to ask questions....
Seniors Term Life Insurance
Service Review
they explain and give me a chance to ask questions. Beautiful spoken language slow and clear. They make sure I understand the policy and its contents.
Maria Ratana - 3 years ago
Yes I would recommend them
Seniors Term Life Insurance
Product Review
They were good and nice to deal with
Service Review
Yes I would recommend them
Trusted Customer - 3 years ago
Very friendly. Tool the time to explain things well....
Seniors Funeral Insurance
Service Review
Very friendly. Tool the time to explain things well. Patient.
Trusted Customer - 3 years ago
Everything was set up over the phone..great customer...
Seniors Funeral Insurance
Product Review
Exactly the cover i needed and wanted at affordable payments
Service Review
Everything was set up over the phone..great customer service and highly recommend ☺️
Susan Ramsay - 3 years ago
Excellent service, I was fully informed and Heidi the...
Seniors Funeral Insurance
Product Review
Very happy with the cover that I have and with the price lamb paying for the cover
Service Review
Excellent service, I was fully informed and Heidi the customer services rep that I spoke with was friendly and didn't over complicate the process,. The information are requested to me in a timely Manor and the cool back happened at the time I also requested you couldn't ask for more
Kennedy Taulu - 3 years ago
Agent was very helpful
Seniors Term Life Insurance
Product Review
maybe a higher payout amount
Service Review
agent was very helpful
Sharon Johnston - 3 years ago
I got Jane on the phone she was amazing. helpful. nice...
Seniors Funeral Insurance
Product Review
Not really sure sounds good but need to read the policy for the extras ... best around tho
Service Review
I got Jane on the phone she was amazing. helpful. nice and knew it all. Kept in touch and was not pushy at all.
Trusted Customer - 3 years ago
Very good experience was told everything in
Seniors Funeral Insurance
Service Review
Very good experience was told everything in
Peter Harris - 3 years ago
Lady was very helpful and very patient.
Seniors Funeral Insurance
Product Review
Was explained very well by lady which made this insurance right for me
Service Review
Lady was very helpful and very patient.
Peyton Tell - 3 years ago
Heidi was very friendly and helpful. She made it easy...
Seniors Funeral Insurance
Product Review
It was affordable for my budget and it gives me peace of mind knowing that my children won't be stuck with a hefty bill when I go.
Service Review
Heidi was very friendly and helpful. She made it easy to understand and I felt confident that I had made the right decision for me. Thank you
Rebecca Poching - 3 years ago
The CSO was amazing. He guided me through all the...
Seniors Funeral Insurance
Service Review
The CSO was amazing. He guided me through all the policies and made sure not to miss out on any of the details. He was very helpful with making sure I understand everything and I am very grateful and feel confident that my family will be well looked after. Thank you to the young CSO for making me feel comfortable and at ease.
Susan Moorren - 3 years ago
I was fully informed, able to ask questions. This...
Seniors Funeral Insurance
Service Review
I was fully informed, able to ask questions. This process was very easy. Thank-you.
Trusted Customer - 3 years ago
For the efficiency of explaining the insurance...
Seniors Funeral Insurance
Service Review
For the efficiency of explaining the insurance details. Yes highly recommended
Glenys Dawson - 3 years ago
Excellent customer service over phone conversation.
Seniors Funeral Insurance
Service Review
Excellent customer service over phone conversation.
Trusted Customer - 3 years ago
Very easy to talk to, very clear in giving information...
Seniors Funeral Insurance
Service Review
Very easy to talk to, very clear in giving information and instructions.
Simon - 3 years ago
Their communication was very clear and concise, easy...
Seniors Funeral Insurance
Service Review
Their communication was very clear and concise, easy to understand. They fully explained each step of the process and took their time to make sure everything was understood. They checked with me to make sure I understood he process and advised me when parts of the process were being recorded and not being recorded (like when taking card or account details). The gentleman I spoke to advised that the forms would be sent out in about 20 minutes but to date I haven't received them. It is for this reason alone I have given 4 stars and not 5. Otherwise I would have considered it a 5 star service.
Trusted Customer - 3 years ago
Yes we would recommend them
Seniors Funeral Insurance
Service Review
Yes we would recommend them
Gail Tukaki - 3 years ago
Very helpful explained everything in detail
Seniors Funeral Insurance
Service Review
Very helpful explained everything in detail
Trusted Customer - 3 years ago
The lady we spoke to was helpful as had all the...
Seniors Funeral Insurance
Service Review
The lady we spoke to was helpful as had all the answers needed was very good at her job
Liana Murray - 3 years ago
NZ Seniors, offered me exceptional insurance at a...
Seniors Funeral Insurance
Service Review
NZ Seniors, offered me exceptional insurance at a affordable rate.. I feel protected for funeral cover. Very happy 😊
Linda Austin - 3 years ago
Jane was brilliant to deal with and explained...
Seniors Funeral Insurance
Service Review
Jane was brilliant to deal with and explained everything clearly!
Allyson Wernham - 3 years ago
Yes , I would recommend your service . friendly...
Seniors Funeral Insurance
Service Review
Yes , I would recommend your service . friendly service, helpful , cheerful spoken person. fantastic customer service . Thank you
Kevin Hansen - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Fits our needs at this time
Mark Sherwood - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Explained options great help
Sandra Scott - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It offered peace of mind at a reasonable cost.
Stephanie Henderson - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Because l was not rushed you are very efficient in your work nothing was too much trouble. Thank you for helping me.
Sandra Rangi - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Puts our minds at ease with the benefits of the cover knowing that funeral will be paid and not left to family
Ann Galletly - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
A very reasonable cost and I feel I have completed something that I keep putting off.
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Value for money ..........
Thomas Johnson - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent policy and benefits.
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
HARDSALES PITCH. VERY HELPFUL GIRL I DEALT WITH THOUGH. IT . OVER 5 YEARS I WILL BE PAYING ALMOST $25,000 FOR $15000 COVER. QUITE A LOT
Ian Gilchrist - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
A wonderful chance to obtain Funeral cost cover at my time of life ..
Delerise Smith - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very clear about explaining what he funeral policy was about. Also very considerate and polite
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I felt the funeral insurance cover was made easy with fortnightly payments and took the worry away from loved ones.
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