%
- Over all Percentage 94
- empty 8
Rated /5 from 304025892724 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,0402,5892,724 customer reviews.
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Reviews
1081-1092 of 3040 reviews
1081-1092 of 2589 reviews
1081-1092 of 2724 reviews
Trusted Customer - 2 years ago
Excellent.
Seniors Funeral Insurance
Product Review
Options readily offered. Easy to complete the process to join seniors funeral service. Explanations thorough well understood. Friendly customer service.
Service Review
Excellent.
Trusted Customer - 2 years ago
Attentive and great listening skills with Jay (?) who...
Seniors Funeral Insurance
Product Review
Excellent policy conditions compared to the cover we previously had tor about 22 years, only disadvantage is there is no cover for funeral costs for the first 12 months, I guess we don't die in that period.
Service Review
Attentive and great listening skills with Jay (?) who helped and advised as we progressed through, I had quite a few questions as I have not had to delve with this with our previous cover for 22 years so just wanted to ensure i understood cover, Jay was very patient and i felt that she really listened and therefore able to provide answers accordingly.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person I spoke to was very pushy and never gave me a chance to speak. The person spoke too fast. I want to cancel the insurance.
Trusted Customer - 2 years ago
Very good
Seniors Funeral Insurance
Product Review
Service Review
Very good
Trusted Customer - 2 years ago
The service was excellent. It was lovely to speak to...
Seniors Funeral Insurance
Product Review
I found the lady that helped me thru this, she was clear and concise. I knew exactly what I needed and we talked thru it. It was also nice to talk to a human voice, this made it so much easier, especially when asking questions and getting a direct reply. I would not hesitate to recommend NZ Seniors.
Service Review
The service was excellent. It was lovely to speak to a human voice. I knew exactly what we wanted, which fitted in with your criteria. Would not hesitate to recommend NZ Seniors to anyone.
Trusted Customer - 2 years ago
I thought it was clear and well mannered.
Seniors Term Life Insurance
Product Review
Excellent service. Well mannered and clear.
Service Review
I thought it was clear and well mannered.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I phoned a week ago to get a quote, was given 3 different options. The person that l spoke to arranged to phone me back in 2 days time. Unfortunately you use an agency and unbeknown to me my phone was blocking the calls and marking them as span. I called again 6 days later and arranged to take out a policy. Today someone from your agency has tried to call me, again it was marked as spam.
Carol Osler-weppenaar - 2 years ago
Perfectly suited to our needs
Seniors Funeral Insurance
Product Review
Very helpful & professional, I felt comfortable
Service Review
Perfectly suited to our needs
Trusted Customer - 2 years ago
Good advise only wasn't offered life insurance option
Seniors Funeral Insurance
Product Review
Would of liked lower premium
Service Review
Good advise only wasn't offered life insurance option
Trusted Customer - 2 years ago
See prior comments
Seniors Funeral Insurance
Product Review
Policy & fees matched my needs well Pushed call back & Jane handled that well Also had quite from One Choice , fees & policy exactly same but I went with you guys as history of being dedicated to supporting sector & seniors
Service Review
See prior comments
Garry Gornall - 2 years ago
Excellent customer services, Covering all aspects of...
Seniors Term Life Insurance
Product Review
Excellent customer services, Covering all aspects of questions I wanted to ask. The follow up emails confirmed all which was discussed. Most impressed.
Service Review
Excellent customer services, Covering all aspects of questions I wanted to ask. The follow up emails confirmed all which was discussed. Most impressed
Trusted Customer - 2 years ago
Very precise and easy to understand
Seniors Funeral Insurance
Product Review
1st person I spoke to was excelent, he then transferred me to put a beneficiary on the policy which was supposedly done but the policy that has been sent soesn't show that person.
Service Review
Very precise and easy to understand
Jihad Maghzal - 3 years ago
Quick response for enquiries. Very helpfull and she...
Seniors Funeral Insurance
Service Review
Quick response for enquiries. Very helpfull and she knew what she is talking about.
Dale Chadwick - 3 years ago
Professional right from the start.
Seniors Funeral Insurance
Service Review
Professional right from the start.
Maureen Tango - 3 years ago
I liked how they listen to your every word and their...
Seniors Term Life Insurance
Service Review
i liked how they listen to your every word and their medical questions are not that long as other insurance companies and i like how they are consider that not every one can afford a big amount for premimum cost. but overall great customer service from everone, inculding Ben.
Trusted Customer - 3 years ago
Very good service provided, very thorough
Seniors Funeral Insurance
Service Review
Very good service provided, very thorough
Trusted Customer - 3 years ago
The rep was very polite, thorough and patient. the...
Seniors Funeral Insurance
Service Review
The rep was very polite, thorough and patient. the terms and benefits seem very good and were explained with no pressure from the rep. The whole process was easy
Kevin Austin - 3 years ago
Very professional everything explained clearly
Seniors Term Life Insurance
Service Review
Very professional everything explained clearly
Francisco Bacho - 3 years ago
It was a very professional and systematic phone...
Seniors Term Life Insurance
Service Review
it was a very professional and systematic phone transaction. Lupi was very thorough in the interview.
Glen Maiden - 3 years ago
Easy process will recommend
Seniors Term Life Insurance
Service Review
Easy process will recommend
Daniel Mii Tupuna Marsters - 3 years ago
Was great 👍
Seniors Funeral Insurance
Service Review
Was great 👍
Josephine Seaton - 3 years ago
Unfortunately I cannot recall the person I...
Seniors Funeral Insurance
Service Review
unfortunately I cannot recall the person I communicated with, his name . He was decisive, prompt and expletive. Giving all the points and facts in a clear, concisive way, that was easy to follow and understand.
Trusted Customer - 3 years ago
Quick,informative, friendly. Happy with service....
Seniors Funeral Insurance
Service Review
Quick,informative, friendly. Happy with service. Didn't have to wait on phone.prompt,easy to understand thannku
Peter Mellsop - 3 years ago
Quick explained the paperwork
Seniors Funeral Insurance
Service Review
Quick explained the paperwork
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Options readily offered. Easy to complete the process to join seniors funeral service. Explanations thorough well understood. Friendly customer service.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent policy conditions compared to the cover we previously had tor about 22 years, only disadvantage is there is no cover for funeral costs for the first 12 months, I guess we don't die in that period.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person I spoke to was very pushy and never gave me a chance to speak. The person spoke too fast. I want to cancel the insurance.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I found the lady that helped me thru this, she was clear and concise. I knew exactly what I needed and we talked thru it. It was also nice to talk to a human voice, this made it so much easier, especially when asking questions and getting a direct reply. I would not hesitate to recommend NZ Seniors.
Trusted Customer - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Excellent service. Well mannered and clear.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I phoned a week ago to get a quote, was given 3 different options. The person that l spoke to arranged to phone me back in 2 days time. Unfortunately you use an agency and unbeknown to me my phone was blocking the calls and marking them as span. I called again 6 days later and arranged to take out a policy. Today someone from your agency has tried to call me, again it was marked as spam.
Carol Osler-weppenaar - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very helpful & professional, I felt comfortable
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Would of liked lower premium
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Policy & fees matched my needs well Pushed call back & Jane handled that well Also had quite from One Choice , fees & policy exactly same but I went with you guys as history of being dedicated to supporting sector & seniors
Garry Gornall - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Excellent customer services, Covering all aspects of questions I wanted to ask. The follow up emails confirmed all which was discussed. Most impressed.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
1st person I spoke to was excelent, he then transferred me to put a beneficiary on the policy which was supposedly done but the policy that has been sent soesn't show that person.
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