%
- Over all Percentage 94
- empty 8
Rated /5 from 232621472010 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,3262,1472,010 customer reviews.
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Reviews
1081-1092 of 2326 reviews
1081-1092 of 2147 reviews
1081-1092 of 2010 reviews
Terri - 3 years ago
Heidi was so friendly and helpful on the phone - not...
Seniors Term Life Insurance
Product Review
Much better than the existing policy that I was on that had all sorts of exclusions for events that had happened over 12 years ago. NZ Seniors only consider events in the last 5 years - a refreshing change!
Service Review
Heidi was so friendly and helpful on the phone - not in the least pushy and gave me all the time I needed to consider my options. I rang back when I was ready to take things further. Unlike other insurance companies I obtained comparison quotes from who were hounding me on a daily basis. She made sure I understood everything and checked several times that I had considered whether this was the right choice for me.
Tommy Atkins - 3 years ago
Very good ,clear information given ,question answered...
Seniors Funeral Insurance
Product Review
Flexible cost to sit required budget and cover.
Service Review
Very good ,clear information given ,question answered clearly.
Trusted Customer - 3 years ago
Very informative and patient.
Seniors Funeral Insurance
Product Review
The extra bonuses you get are great
Service Review
Very informative and patient.
Trusted Customer - 3 years ago
Good communication and easy to subscribe
Seniors Funeral Insurance
Product Review
It was easy to signup and fits my requirements
Service Review
Good communication and easy to subscribe
Gary Buffett - 3 years ago
The application was easy hassle free and informative....
Seniors Funeral Insurance
Product Review
Excellent price for cover.
Service Review
The application was easy hassle free and informative. It was well explained and quick to my needs.
Sylvia Mckenna - 3 years ago
The young man (he sounded young) who I spoke to was...
Seniors Funeral Insurance
Product Review
Very helpful. I was given plenty of information in a good well educated voice.
Service Review
The young man (he sounded young) who I spoke to was very helpful and understanding. Plus he was a speaker of English as his first language so we could understand each other. He gave me plenty of information. And yes I would tell my friends. Must add I cannot stand your ads on the telly.
Justine Neumann - 3 years ago
Very good and easily to understand ex claimed things...
Seniors Funeral Insurance
Product Review
Very fair and up most honest
Service Review
very good and easily to understand ex claimed things well and honest
Peter Miller - 3 years ago
Excellant could not fault it
Seniors Funeral Insurance
Service Review
excellant could not fault it
Anthony Guthrie - 3 years ago
Absolutely great customer service. Everything...
Seniors Funeral Insurance
Product Review
Haven't had a hard copy of the insurance details so can't comment. Over the phone it sounded exactly what I want/need
Service Review
Absolutely great customer service. Everything explained in detail. A plan tailored for my needs and very friendly.
Michelle Skeen - 3 years ago
Very thorough friendly service cheerful manner and...
Seniors Funeral Insurance
Product Review
Not too expensive and simple to arrange
Service Review
Very thorough friendly service cheerful manner and interested in my needs
Tau Rangimaria Houhuia Heke - 3 years ago
Allowed time to read all that was stated by your...
Seniors Funeral Insurance
Service Review
Allowed time to read all that was stated by your customer service team. Touched on all policy's that helped me to understand. Was very economical for first time policy owners. Would share this experience with friends of my age group, definitely.
Colin - 3 years ago
Excellent overall information given to enable a...
Seniors Funeral Insurance
Service Review
Excellent overall information given to enable a commitment on line
Trusted Customer - 4 years ago
The person that dealt with my querie was very clear in...
Seniors Funeral Insurance
Service Review
The person that dealt with my querie was very clear in every way. She was patient explained everything in detail and went back over things we had gone over. In a word she was on point in every way. 👌
Trusted Customer - 4 years ago
The prompt service was great and Frances was lovely to...
Seniors Funeral Insurance
Service Review
The prompt service was great and Frances was lovely to talk to. My only comment would be the spiel that you need to agree to at the end. It goes on for so long I don't know how many people would really know what they were agreeing to and you only get a yes or no answer.
Fita Losalia Alofa-Petio - 4 years ago
Amazing customer service she was clear in explainin to...
Seniors Funeral Insurance
Service Review
Amazing customer service she was clear in explainin to us about
Trusted Customer - 4 years ago
Apologies I'm unable to remember the ladies name,...
Seniors Funeral Insurance
Service Review
Apologies I'm unable to remember the ladies name, however her customer service was fantastic eg: helpful, relatable and just nice **
Trusted Customer - 4 years ago
Very friendly, understandable, compassionate, relative
Seniors Funeral Insurance
Service Review
Very friendly, understandable, compassionate, relative
Matangaro Tepua Loumoli - 4 years ago
I thought it was very informative and efficient
Seniors Funeral Insurance
Service Review
I thought it was very informative and efficient
Trusted Customer - 4 years ago
I was very pleased with their service person I spoke...
Seniors Funeral Insurance
Service Review
I was very pleased with their service person I spoke to was very nice and very helpful
Trusted Customer - 4 years ago
Friendly and helpful consultant.
Seniors Funeral Insurance
Service Review
Friendly and helpful consultant.
Susan Gail Mannix - 4 years ago
Yes I would. The young person I spoke to was good.
Seniors Funeral Insurance
Service Review
Yes I would. The young person I spoke to was good.
Marilyn Lockley - 4 years ago
They were quick to reply to my inquiry, explained all...
Seniors Funeral Insurance
Service Review
They were quick to reply to my inquiry, explained all the options and were happy to give us a day to talk it over with family, Then fitted the payment to the day and week that suited us.
Peter Knight - 4 years ago
The person on the phone who I dealt with was very...
Seniors Funeral Insurance
Service Review
The person on the phone who I dealt with was very knowledgeable and had an excellent phone manner explained my questions and informed me of my rights and what I needed to do to start my insurance.
Carol Grigg - 4 years ago
A lovely young woman very pleasant and helpful.
Seniors Funeral Insurance
Service Review
A lovely young woman very pleasant and helpful.
Tara Forster - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It meets my needs at an affordable price and no medicals needed
Elizabeth Dufty - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Just the cover I was looking for and affordable
Barbara Tapara - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It is what I needed. I got to choose my insurance plan.
Sheila Lalich - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The insurance I got was what I wanted and was affordable for me, the benefits were also very good.
Marianne Pou - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
My sister compared what she was paying for our mother's funeral insurance to what had been offered to me and she was most impressed. Policy is not word-junked, it is clear and in a language that can be understood.
Rawiri Wihapi - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Within my budget to afford maximum benefit.
Debbie Rodwell - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very competitive... Lovely lady
John Hollands - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very simple a very good experience and would recommend others if they are considering to check it.And not pushy.
Matekino Barbara Elizabeth Bennett - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I am very pleased with myself to have this insurance policy with your company because it is comforting to know my “New Year of 2022 “ has stated with this application and that this insurance policy itself is clear and understandable but, it covers more for me as it's the greatest gift I could give to my family knowing they don't have to worry about anything when I pass away. All of the content of this insurance policy although I haven't fully read I am trusting it will meet it's requirements legally in all respects, it is now up to me to meet mine, I thank you with all my heart to have such representation in the first of contact. your customer service who was excuse me but I have to say this “English spoken” taking the frustration away of understanding.
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Something that I had been thinking about but then was suddenly thrust into it due to a sudden death in the family.
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Easy process, got what I wanted
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Awesome and easy purchase process that only took us a few minutes and they encouraged us to ask questions to make sure everything was clear
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