%
- Over all Percentage 94
- empty 8
Rated /5 from 218920661873 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,1892,0661,873 customer reviews.
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Reviews
1105-1116 of 2189 reviews
1105-1116 of 2066 reviews
1105-1116 of 1873 reviews
Rawiri Wihapi - 3 years ago
I found the process easy to do and very convenient...
Seniors Funeral Insurance
Product Review
Within my budget to afford maximum benefit.
Service Review
I found the process easy to do and very convenient over the phone. Highly recommend.
Thomas Darling - 3 years ago
Explained the policy well
Seniors Funeral Insurance
Service Review
Explained the policy well
Jeanette Curd - 3 years ago
Polite, friendly, well and clearly explained...
Seniors Funeral Insurance
Service Review
Polite, friendly, well and clearly explained information, patient
Debbie Rodwell - 3 years ago
Very professional... Excellent phone manner
Seniors Funeral Insurance
Product Review
Very competitive... Lovely lady
Service Review
Very professional... Excellent phone manner
John Hollands - 3 years ago
Very well mannered and explained everything very...
Seniors Funeral Insurance
Product Review
Very simple a very good experience and would recommend others if they are considering to check it.And not pushy.
Service Review
very well mannered and explained everything very well,and not pushy.Explained good options and able to answer any questions.
Carol Taurua-mccready - 3 years ago
I found my experience on my phone discussion re...
Seniors Funeral Insurance
Service Review
I found my experience on my phone discussion re obtaining the quote I requested amounted to "pressurized salesmanship by the person dealing with my request for information. He spoke rapidly and attempts to cram information. If I wanted to ask questions/clarify points; I had to speak over him; butt in and halt the barrage non-stop torrent of his information which I found annoying, frustrating, and downright impolite. I was noting relevant significant points. Overall I feel I have been " put off" by the so-called "pressure tactics" employed for my quote discussion.
Matekino Barbara Elizabeth Bennett - 3 years ago
Customer service was clear and precise thank you.,...
Seniors Funeral Insurance
Product Review
I am very pleased with myself to have this insurance policy with your company because it is comforting to know my “New Year of 2022 “ has stated with this application and that this insurance policy itself is clear and understandable but, it covers more for me as it's the greatest gift I could give to my family knowing they don't have to worry about anything when I pass away. All of the content of this insurance policy although I haven't fully read I am trusting it will meet it's requirements legally in all respects, it is now up to me to meet mine, I thank you with all my heart to have such representation in the first of contact. your customer service who was excuse me but I have to say this “English spoken” taking the frustration away of understanding.
Service Review
Customer service was clear and precise thank you., this person sounded friendly and made me feel comfortable throughout the complete process. It was a pleasure to know I now have a insurance policy with your company, as I was inspired by your ad on tv and I remembered this actor always liked her in her days on tv, she seemed real then and real in your ad.. My payments for my insurance policy is realistic and affordable, I was expecting more but I'm sure I can keep my payments up so I am pleased with that. This is my first insurance policy in my life and as I'm in my ‘sixties” I really do have a sense of peace of mind knowing that my family don't have to worry about my funeral expenses when I pass away this is the ultimate experience of showing my whole family I cared and love them with all my life. In closing and since it's only the first stage of the process it will remain to be seen that my commitment to this policy is vitally important that I meet with every payment for the betterment of my life and family. Thank you and I'm sorry if comments aren't technical of my insurance policy I really just care about my payment being met now and that I stay vigilant to them.
Trusted Customer - 3 years ago
Very understanding of a seniors needs by the customer...
Seniors Funeral Insurance
Product Review
Something that I had been thinking about but then was suddenly thrust into it due to a sudden death in the family.
Service Review
Very understanding of a seniors needs by the customer service person.
Trusted Customer - 3 years ago
The person I spoke to was very professional
Seniors Funeral Insurance
Product Review
Easy process, got what I wanted
Service Review
The person I spoke to was very professional
Trusted Customer - 3 years ago
Definitely would recommend they offered a call back...
Seniors Funeral Insurance
Product Review
Awesome and easy purchase process that only took us a few minutes and they encouraged us to ask questions to make sure everything was clear
Service Review
Definitely would recommend they offered a call back service, knowledgeable, friendly and very helpful staff
John Bower - 3 years ago
Excellent customer service. I was happy with the...
Seniors Funeral Insurance
Product Review
A must have if you are serious about caring for those left behind after one's passing g.
Service Review
Excellent customer service. I was happy with the outcome of our conversation. I will recommend Seniors Funeral Insurance to anyone considering them for their products and services.
Sharon Walker - 3 years ago
Benjamin was friendly and efficient and answered all...
Seniors Funeral Insurance
Product Review
Affordable and covers what I wanted
Service Review
Benjamin was friendly and efficient and answered all my questions promptly.
Trusted Customer - 4 years ago
Just told me everything I needed to know. rang me back...
Seniors Funeral Insurance
Service Review
Just told me everything I needed to know. rang me back several times when she said she would (as i was out at the time)
Trusted Customer - 4 years ago
It was very enlighting the rep who i talked to...
Seniors Funeral Insurance
Service Review
it was very enlighting the rep who i talked to explained everything in detail it was a very excellent expereience
Trusted Customer - 4 years ago
One on one communication beneficial. Cover options...
Seniors Funeral Insurance
Service Review
One on one communication beneficial. Cover options were explained thoroughly. Customer friendly.
Sam U - 4 years ago
Easy to interact with & ask ?’s
Seniors Funeral Insurance
Service Review
Easy to interact with & ask ?'s
Ava Taylor - 4 years ago
Professional and courteous, very helpful
Seniors Funeral Insurance
Service Review
Professional and courteous, very helpful
Trusted Customer - 4 years ago
It was quick clear and simple.
Seniors Funeral Insurance
Service Review
It was quick clear and simple.
Suzanne Wheller - 4 years ago
1st class he knew what he was talking about
Seniors Funeral Insurance
Service Review
1st class he knew what he was talking about
Susan Neera - 4 years ago
Spoke clearly and was very thorough. I’m hearing...
Seniors Funeral Insurance
Service Review
Spoke clearly and was very thorough. I'm hearing impaired and wear hearing aids. Once I pointed this out she…can't remember her name… adjusted her speech volume and speed to accommodate me.
Trusted Customer - 4 years ago
Very good to age 85 wish my dad was with you too
Seniors Funeral Insurance
Service Review
Very good to age 85 wish my dad was with you too
Angela Hodge - 4 years ago
The service I received was impeccable and Victor...
Seniors Funeral Insurance
Service Review
The service I received was impeccable and Victor explained everything so well.
Trusted Customer - 4 years ago
Yes Jane was very good very disappointed that I am...
Seniors Funeral Insurance
Service Review
Yes Jane was very good very disappointed that I am named as the beneficiary Glenyss is the beneficiary with Cigna from the start of the policy I thought I was ringing them for a 10% discount. A little disappointed at my age thought NZ seniors where better than that.
Trusted Customer - 4 years ago
I haven’t yet had the service start so in 2 weeks I...
Seniors Funeral Insurance
Service Review
I haven't yet had the service start so in 2 weeks I will know.
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Im not ready to comment right now maybe in 2 weeks time okay till then ask me then
Norman Bateman - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Fiery professional staff with good product knoledge
Murray Gorringe - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good money for product value
Wendy Kohi - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The premium is a bit higher then my old insurer, but the sence of security is worth the extra cost.
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Gives me peace of mind for my family
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I got good funeral coverage for a minimal fortnightly payment
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Some extra rewards for the customer
claire - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
it was very helpful and also very good thank you
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The price and no hassle !!
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Thank you for your kindness and patience within the process which was lengthy
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The cover suited my needs at this time and consultant was friendly an explained every queries I had perfectly, am happy with what I have chosen.
Joyce Whanau - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Gender: Male didn't force plans upon me, 100% accommodating felt comfortable when explaining, This process is scary - its your Funeral after all. Customer service deserved and excellence.
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