%
- Over all Percentage 94
- empty 8
Rated /5 from 320526942889 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,2052,6942,889 customer reviews.
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Reviews
1141-1152 of 3205 reviews
1141-1152 of 2694 reviews
1141-1152 of 2889 reviews
Margaret Bridgford - a year ago
Very kind and helpful. Made sure I understood as we...
Seniors Funeral Insurance
Product Review
I bought funeral insurance at a price I could afford though not as much as I would have liked. The person was very helpful and tried his best to make it work for me. I was only going for a quote but ended up with a policy
Service Review
Very kind and helpful. Made sure I understood as we went through the terms and conditions though I think some of it was a bit much for me to take in - my fault not the person who was explaining.
Trusted Customer - a year ago
The person I spoke to gave me 2 days to discuss with...
Seniors Funeral Insurance
Product Review
I was just wanting a top up for a policy at another insurer. I chose nz seniors as the minimum amount was $3000. Prices were slightly higher but benefits were better with only 12 months till cover kicked in.
Service Review
The person I spoke to gave me 2 days to discuss with my family and phoned me back when he said he would. A lot of reading out of terms and conditions.
Trusted Customer - a year ago
Attentions, knowledgeble, easy to understand, no...
Seniors Funeral Insurance
Product Review
Service Review
Attentions, knowledgeble, easy to understand, no complications with enrolment. Friendly team
Patricia Boxall - a year ago
Seniors Funeral Insurance
Product Review
Trusted Customer - a year ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Great service
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The Seniors Funeral Insurance was very helpful. She explained everything in detail regarding my purchase. I'm very happy with all of it. Thank you.
Trusted Customer - a year ago
Very good service.
Seniors Funeral Insurance
Product Review
Very good interaction. Friendly helpful and knowledgeable staff member.
Service Review
Very good service.
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I was more comfortable talking about insurance than I have ever been. So thanks so much otherwise I would possibly ran.
Jeffrey Rose - a year ago
It's alright, not great
Seniors Funeral Insurance
Product Review
Phone person lovely to deal with, using online to sort forms extremely frustrating
Service Review
It's alright, not great
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Simple, easy to follow instructions helped by polite efficient staff with great communication skills.
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Thank you for being patient, & guiding me through the process of joining up with Senior Life Insurance. I appreciated the explaination step by step of the policy. Thank you.
Rhys Douglas Doughty - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Found the person l spoke with every professional and help full
Enrique - 3 years ago
Every thing was to perfection.. The person thatt took...
Seniors Funeral Insurance
Service Review
Every thing was to perfection.. The person thatt took my initial enquiry and follow ed through at every stage of the buying process.. was: highly professional, as answering all my questions without any hesitation. Obviously, she had great knowledge of the product, extremely dedicated to providing an excellent customer experience and service. All details were explained, in a way that I understood immediately.. The follow up by email option to simply click on the call back request box when ready to discuss the policy and confirm that I indeed I did want to purchase it. Was surburb in that she called me back within 2 minutes!!! I have noted this sales feature and will be definitely implementing it my company which is in development. One could sense her smile, hear her professional and light hearted humourous voice. All this added up to be one of the best purchasing experiences I have ever had. She was delightful in every way and at every time of contact. Her communication skills were outstanding!!! I shall never expect the same level of service again because it was and is so rare. Thank you and I wish all the best for her and the Seniors team. Kind regards Michael Bartram, God's peace. .
Leslie Jeyapalan Ayathuray - 3 years ago
Good Service well informed about product.
Seniors Term Life Insurance
Service Review
Good Service well informed about product.
Trusted Customer - 3 years ago
The lady Jane was her name she explained the insurance...
Seniors Funeral Insurance
Service Review
The lady Jane was her name she explained the insurance very well to me and yes we will definitely use this service again.
Trusted Customer - 3 years ago
Very clear and concise information on our future...
Seniors Funeral Insurance
Service Review
Very clear and concise information on our future policy.
Judy Hogg - 3 years ago
Got back to me very promptly and were very happy to...
Seniors Funeral Insurance
Service Review
Got back to me very promptly and were very happy to answer questions
Trusted Customer - 3 years ago
Call was during work time and took too long.
Seniors Term Life Insurance
Service Review
Call was during work time and took too long.
Trusted Customer - 3 years ago
The customer service representative I had was AMAZING!...
Seniors Funeral Insurance
Service Review
The customer service representative I had was AMAZING! They were patient, friendly, empathetic, genuine and very knowledgeable. I felt like I was their only customer for the entire day and did not feel rushed or insignificant. The best CSA I have had in a long time .. well done Aidan!
Eileen Mcivor - 3 years ago
The customer service spoke so fast reading out the...
Seniors Term Life Insurance
Service Review
The customer service spoke so fast reading out the declaration it's a good thing a copy gets sent out in the mail. How would an elderly person take that in?
James Sydney Worboys - 3 years ago
Nothing was tò much trouble, everything was explained...
Seniors Funeral Insurance
Service Review
Nothing was tò much trouble, everything was explained in great detail
Trusted Customer - 3 years ago
The person I spoke to was really informative spoke...
Seniors Funeral Insurance
Service Review
The person I spoke to was really informative spoke clearly and I could understand everything he said which to me is the most important.
Marlene Mcphun - 3 years ago
Excellent servive
Seniors Funeral Insurance
Service Review
Excellent servive
Ransfield Hiha - 3 years ago
They were so caring and very helpful. Have a very...
Seniors Funeral Insurance
Service Review
They were so caring and very helpful. Have a very positive attitude. Excellent customer service.
Margaret Bridgford - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I bought funeral insurance at a price I could afford though not as much as I would have liked. The person was very helpful and tried his best to make it work for me. I was only going for a quote but ended up with a policy
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I was just wanting a top up for a policy at another insurer. I chose nz seniors as the minimum amount was $3000. Prices were slightly higher but benefits were better with only 12 months till cover kicked in.
Trusted Customer - a year ago
Seniors Funeral Insurance
Product Review
Patricia Boxall - a year ago
Seniors Funeral Insurance
Product Review
Trusted Customer - a year ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Great service
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The Seniors Funeral Insurance was very helpful. She explained everything in detail regarding my purchase. I'm very happy with all of it. Thank you.
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very good interaction. Friendly helpful and knowledgeable staff member.
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I was more comfortable talking about insurance than I have ever been. So thanks so much otherwise I would possibly ran.
Jeffrey Rose - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Phone person lovely to deal with, using online to sort forms extremely frustrating
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Simple, easy to follow instructions helped by polite efficient staff with great communication skills.
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Thank you for being patient, & guiding me through the process of joining up with Senior Life Insurance. I appreciated the explaination step by step of the policy. Thank you.
Rhys Douglas Doughty - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Found the person l spoke with every professional and help full
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