%
- Over all Percentage 94
- empty 8
Rated /5 from 251021922232 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,5102,1922,232 customer reviews.
Authentic reviews powered by Feefo
Reviews
2065-2076 of 2510 reviews
2065-2076 of 2192 reviews
2065-2076 of 2232 reviews
Trusted Customer - 7 years ago
The consultant who dealt with my enquiry ws efficient,...
Seniors Funeral Insurance
Product Review
Compared to other prioviders this one proved to be the best for me. Other providers only covers for accident for 24 months whereas this covers for 12.
Service Review
The consultant who dealt with my enquiry ws efficient, knowledgeable and very thorough. Any questions I had he was able to answer immediately.
Trusted Customer - 7 years ago
I would say the. Ease of charting it wasn't just like...
Seniors Funeral Insurance
Product Review
Value For
Service Review
I would say the. Ease of charting it wasn't just like ,a salesperson trying to sell a product,friendliness & warmth is what we all look for when speaking to someone for the first time,plus being knowledgeable about what they are selling is always the icing on the cake
Trusted Customer - 7 years ago
Simple to follow . Clear and concise to the point....
Seniors Funeral Insurance
Service Review
Simple to follow . Clear and concise to the point. Repiditive understanding. Follow through till client is.sure and happy.and understands procedures what the insurance provides. Excellent communication. Highly skilled in people management. Truly satisfied with explanations. A credit.to have spoken to the right well trained.person.
Trusted Customer - 7 years ago
Good service
Seniors Funeral Insurance
Product Review
Good
Service Review
Good service
Trusted Customer - 7 years ago
Good service. Lovely customer service lady. Very...
Seniors Funeral Insurance
Product Review
All good
Service Review
Good service. Lovely customer service lady. Very professionsl
Trusted Customer - 7 years ago
My name is CJ, I helped put this in place for my...
Seniors Funeral Insurance
Service Review
My name is CJ, I helped put this in place for my mother Faiaga. The person my mother and I dealt with is Teresa; she is very empathetic and very knowledgeable. I really liked how in the initial call she could relate to the "island" way and the mentality of losing a loved one, which made the conversation easier to have. Very patient with my mother and I; English is her 2nd language and with the use of a interpreter, really understood and liked the policy and it gave us peace of mind. Teresa is awesome! Also, very very very prompt! An enquiry was initiated through the website, and within 10min someone called me back! Super efficient!! Just one bit of feedback; it would be more convenient if the company had an interpreting service or staff that could translate instead of using a 3rd party. Although I had to pay to use an interpreting service, it was still necessary to have something in place for my mother because its such a great policy! Thank you so much for helping us out :)
Trusted Customer - 7 years ago
Excellent service..very happy customer. I would...
Seniors Funeral Insurance
Service Review
Excellent service..very happy customer. I would recommend Fern for best customer service of the month. Saff like Fern need to be acknowledged for their good work..it shows you appreciate the work they do. Due to Ferns good customer service I would recommend Senior NZ funeral cover to family and friends..
Trusted Customer - 7 years ago
Very pleasant young man and explained everything in...
Seniors Funeral Insurance
Product Review
Very happy with the young man who explained everything in plain English
Service Review
Very pleasant young man and explained everything in terms I could understand
Trusted Customer - 7 years ago
Communication and explanation was great and in...
Seniors Funeral Insurance
Product Review
This policy met my needs and is affordable.
Service Review
Communication and explanation was great and in language that was easy to understand
Trusted Customer - 7 years ago
Communication and explanation were great and in...
Seniors Funeral Insurance
Product Review
Met my needs and was affordable
Service Review
Communication and explanation were great and in language that was easy to understand
Trusted Customer - 7 years ago
Dee was wonderful to discuss my insurance requirements...
Seniors Funeral Insurance
Product Review
It covers what I need at present with the option of increasing the amount in line with my financial commitments.
Service Review
Dee was wonderful to discuss my insurance requirements with. She is professional and friendly
Trusted Customer - 7 years ago
Fully informed, respectful, patient, helpful, new all...
Seniors Funeral Insurance
Product Review
excellent service
Service Review
Fully informed, respectful, patient, helpful, new all the answers to all my questions. I am now fully assured I will be looked after and have peace of mind. I would recommend your service to everyone!!!
Trusted Customer - 7 years ago
Very pleasant, understanding & helpful young lady who...
Seniors Funeral Insurance
Service Review
Very pleasant, understanding & helpful young lady who dealt with my call
Trusted Customer - 7 years ago
Yes, I would recommend them. The woman I spoke to on...
Seniors Funeral Insurance
Service Review
Yes, I would recommend them. The woman I spoke to on the phone was lovely and explained everything in depth. Very happy!!
Trusted Customer - 7 years ago
I found Jason explained everything very clearly
Seniors Funeral Insurance
Service Review
I found Jason explained everything very clearly
Trusted Customer - 7 years ago
Top communication, very good explaining document...
Seniors Funeral Insurance
Service Review
Top communication, very good explaining document policy, willing to answer all our questions honestly & expertly.
Trusted Customer - 7 years ago
Super friendly helpful operators and a awesome...
Seniors Funeral Insurance
Service Review
Super friendly helpful operators and a awesome product. So happy to have found them.
Trusted Customer - 7 years ago
Reasonable To early to give an honest assessment as I...
Seniors Funeral Insurance
Service Review
Reasonable To early to give an honest assessment as I have only just joined up
Trusted Customer - 7 years ago
You repeated yourself, but I hear slowly as I have to...
Seniors Funeral Insurance
Service Review
You repeated yourself, but I hear slowly as I have to take time to absorb the information. Checking up was good. Thank-you.
Trusted Customer - 7 years ago
I rang NZ seniors service only for information on...
Seniors Funeral Insurance
Service Review
I rang NZ seniors service only for information on funeral insurance. I found the service information very thorough and captured my interest to join up. I am very pleased with my decision and was welcomed to the family from a friendly customer service person.
Trusted Customer - 7 years ago
This is too good to be true. I need to see the...
Seniors Funeral Insurance
Service Review
This is too good to be true. I need to see the detailed paper work on the purchase ( Seniors Funeral Insurance ) before I am able to rate or accept. My understanding was that this was to be emailed / sent to me so I could see the terms & condition before accepting. Naku Noa Ami Manukau
Trusted Customer - 7 years ago
Harry was knowledgeable and answered all our...
Seniors Funeral Insurance
Service Review
Harry was knowledgeable and answered all our questions, except one: I asked about Greenstone Financial Services Ltd, and in particular a physical address in NZ, which he could not tell me. Why is your address so secret? It gives me some concerns about dealing with you.
Trusted Customer - 7 years ago
Easy to deal with. Clear about benefits and exclusions...
Seniors Funeral Insurance
Service Review
Easy to deal with. Clear about benefits and exclusions of product. Will recommend to other people
Trusted Customer - 7 years ago
The person I was talking to was very informative and...
Seniors Funeral Insurance
Service Review
The person I was talking to was very informative and she listened to me.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I have still to discuss my purchase with my family when I see them next weekend.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I am happy with the terms and conditions of this product and recommend it to anyone
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very Pleased with the detail of how it works.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Was easy and quick to get the cover sorted.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very thorough, fast, and efficient the person I spoke with knew their product and we're very friendly.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
funeral insurance, all I needed.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
You are an Australian company selling insurance from Australia to New Zealander's who think they are dealing with a company in NZ
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The representative I was dealing with was very pleasant and not pushy at all which was the selling point for me. You have a valuable and knowledgeable employee there!!
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The product offered is pretty good. Just the fact that your beneficiaries can get back all the premiums you have paid into the policy once you are gone is quite comforting. One never knows what their financial situation will be in the future. The ability to opt out at 85 and get back some money would be a help during tougher times when fixed incomes will not cover unexpected expenses.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Perfect policy for myself and my partner with many advantages compared to other comapnies
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Does exactly what it says on the packet - when I die everything is covered without complication.
Trusted Customer - 7 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Brilliant to deal with. Easy to speak with sometimes hard to understand, but he did clarify his words.
How can we help?
To find out more about New Zealand Seniors,
speak to one of our friendly insurance specialists now