%
- Over all Percentage 94
- empty 8
Rated /5 from 500384462 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 500384462 customer reviews.
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Reviews
217-228 of 500 reviews
217-228 of 384 reviews
217-228 of 462 reviews
Victoria Boon - 6 months ago
Good. Efficient, informative. Sorted in minutes....
Seniors Life Insurance
Product Review
I did have accident and funeral cover, as 2 separate policies. NZSeniors policy covers both those bases, for lower premiums.. always important for those of us on pensions!
Service Review
Good. Efficient, informative. Sorted in minutes. Didn't hurt a bit!
Trusted Customer - 6 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
I answered an ad for Seniors Life Insurance. It isn't cheaper than my current policy but the terms are better. The communication was good.. hastle free and was an instant "sign up"
Trusted Customer - 6 months ago
Great service as explained above.
Seniors Life Insurance
Product Review
I was guided through the Life Insurance process by Bella who was patient in answering my questions repeatedly due to my hearing dusability.. Much appreciated.
Service Review
Great service as explained above.
Lorraine Kevey - 6 months ago
It was so quick and easy to join with a few simple yes...
Seniors Life Insurance
Product Review
I had cover with another company but when I talked to Senior Life and they explained the benefits I could have with their policy I canceled my old policy and joined them. I love the fact I was getting double the value for just $5 a fortnight more than I was paying. Cover is immediate, I don't have to pay after age 85 years and they triple the amount if my death is an accident. This ticks all the boxes for me and I have told all my friends.
Service Review
It was so quick and easy to join with a few simple yes or no answers and the sales person was friendly and answered all my questions and most importantly didn't put me under any pressure
Trusted Customer - 6 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
Excellent service. Concise, patient and friendly. Helpful and followed through as promised. Thank you.
Tuini Whaanga - 6 months ago
Great
Seniors Life Insurance
Product Review
jane was great... she explained everything clearly and answered all my questions so i could understand what the policy did and didn't entitle me to.. keep up the good work jane..
Service Review
great
Luana Adams - 6 months ago
Great Service. Easy & Understandable
Seniors Life Insurance
Product Review
Service Review
Great Service. Easy & Understandable
Trusted Customer - 6 months ago
All good as previously stated
Seniors Life Insurance
Product Review
Jack was very helpful and friendly. Took the time to go through all the various options and guided us to the one most suited to our needs.
Service Review
all good as previously stated
Trusted Customer - 6 months ago
Well explained
Seniors Life Insurance
Product Review
I was very happy with the explaination from Jessie thank you
Service Review
well explained
Trusted Customer - 6 months ago
Easily to understand
Seniors Life Insurance
Product Review
Easily to pay
Service Review
Easily to understand
Trusted Customer - 6 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
I wanted information on life and funeral insurance. It seemed from the outset that the consultant was determined to have me signed up for one of their products before our conversation ended over the phone. What I got was a life insurance policy that i wasn't ready for. So, then I went through a rather drawn out withdrawal process before I was able to cancel my policy. The consultant was so focused on her sales pitch that I felt she completely missed the point of my enquiry. I wish I could of received the information I requested in the first place without the hard sell approach. I may return at a later time to sign up for insurance. Not sure at this stage.
Trusted Customer - 6 months ago
The service was good - very clear information provided...
Seniors Life Insurance
Product Review
Only just purchased so can only rate the initial interaction. Customer service representative was polite, friendly and very focused on ensuring I was clear on the information being provided.
Service Review
The service was good - very clear information provided and follow through was quick,
Trusted Customer - 2 years ago
Jane was helpful, informative, answered all questions...
Seniors Term Life Insurance
Service Review
Jane was helpful, informative, answered all questions asked and a pleasure to deal with.
Mereama Ormsby - 2 years ago
It was so easy to understand my enquiry the guy was...
Seniors Term Life Insurance
Service Review
It was so easy to understand my enquiry the guy was friendly and helpful. He guided me through everything over the phone so glad he didn't rash me through it. Thank you to the guy who helped me to sign up.
Patricia Grant - 2 years ago
Very polite and nice and easy to talk to and mostly...
Seniors Term Life Insurance
Service Review
Very polite and nice and easy to talk to and mostly was able to do everything over the phone NO PAPERWORKK
Clifford Thomas - 2 years ago
Friendly and direct - well explained so as to minimise...
Seniors Term Life Insurance
Service Review
Friendly and direct - well explained so as to minimise any doubt. Easy to talk to with minimal insurance speak and jargon.
Trusted Customer - 2 years ago
Polite and helpful
Seniors Term Life Insurance
Service Review
Polite and helpful
Penelope Marcia Whaanga - 2 years ago
Excellent Service Customer Service easy too understand
Seniors Term Life Insurance
Service Review
Excellent Service Customer Service easy too understand
Trusted Customer - 2 years ago
Very clear, easily understood, and the person who...
Seniors Term Life Insurance
Service Review
Very clear, easily understood, and the person who talked with me was so courteous. You have wonderful people working for you
Trusted Customer - 2 years ago
Very fast and no complications. Shandi I guess the...
Seniors Term Life Insurance
Service Review
Very fast and no complications. Shandi I guess the lady I was talking to was very good at explaining my covers and questions easy to understand.
Trusted Customer - 2 years ago
Good customer service
Seniors Term Life Insurance
Service Review
good customer service
Trusted Customer - 2 years ago
Clear communications. Each aspect of the process and...
Seniors Term Life Insurance
Service Review
clear communications. Each aspect of the process and the company's privacy and legal requirements( for both the firm and myself) were carefully explained. The man I spoke with stopped several times during the process to check with me and my husband that we understood what was being discussed. We were given every opportunity to ask questions and encouraged to say what was on our minds, Barney was also very pleasant and professional at all times as well. That balance of professionalism while having a personable manner can be a challenge to get right. He did this beautifully.
Malofou Matautia - 2 years ago
Good communication to the old people in New Zealand,...
Seniors Term Life Insurance
Service Review
Good communication to the old people in New Zealand, clear and very friendly to the customers
Shane Thorne - 2 years ago
Jane was amazing. Loved talking with her very...
Seniors Term Life Insurance
Service Review
Jane was amazing. Loved talking with her very efficientl
Victoria Boon - 6 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
I did have accident and funeral cover, as 2 separate policies. NZSeniors policy covers both those bases, for lower premiums.. always important for those of us on pensions!
Trusted Customer - 6 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
I answered an ad for Seniors Life Insurance. It isn't cheaper than my current policy but the terms are better. The communication was good.. hastle free and was an instant "sign up"
Trusted Customer - 6 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
I was guided through the Life Insurance process by Bella who was patient in answering my questions repeatedly due to my hearing dusability.. Much appreciated.
Lorraine Kevey - 6 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
I had cover with another company but when I talked to Senior Life and they explained the benefits I could have with their policy I canceled my old policy and joined them. I love the fact I was getting double the value for just $5 a fortnight more than I was paying. Cover is immediate, I don't have to pay after age 85 years and they triple the amount if my death is an accident. This ticks all the boxes for me and I have told all my friends.
Trusted Customer - 6 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
Excellent service. Concise, patient and friendly. Helpful and followed through as promised. Thank you.
Tuini Whaanga - 6 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
jane was great... she explained everything clearly and answered all my questions so i could understand what the policy did and didn't entitle me to.. keep up the good work jane..
Luana Adams - 6 months ago
Seniors Life Insurance
Product Review
Trusted Customer - 6 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
Jack was very helpful and friendly. Took the time to go through all the various options and guided us to the one most suited to our needs.
Trusted Customer - 6 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
I was very happy with the explaination from Jessie thank you
Trusted Customer - 6 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
Easily to pay
Trusted Customer - 6 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
I wanted information on life and funeral insurance. It seemed from the outset that the consultant was determined to have me signed up for one of their products before our conversation ended over the phone. What I got was a life insurance policy that i wasn't ready for. So, then I went through a rather drawn out withdrawal process before I was able to cancel my policy. The consultant was so focused on her sales pitch that I felt she completely missed the point of my enquiry. I wish I could of received the information I requested in the first place without the hard sell approach. I may return at a later time to sign up for insurance. Not sure at this stage.
Trusted Customer - 6 months ago
Seniors Life Insurance
Seniors Life Insurance
Product Review
Only just purchased so can only rate the initial interaction. Customer service representative was polite, friendly and very focused on ensuring I was clear on the information being provided.
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