%
- Over all Percentage 94
- empty 8
Rated /5 from 219120671875 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,1912,0671,875 customer reviews.
Authentic reviews powered by Feefo
Reviews
1309-1320 of 2191 reviews
1309-1320 of 2067 reviews
1309-1320 of 1875 reviews
Joyce Whanau - 4 years ago
Rangimarie Whanau
Seniors Funeral Insurance
Product Review
Gender: Male didn't force plans upon me, 100% accommodating felt comfortable when explaining, This process is scary - its your Funeral after all. Customer service deserved and excellence.
Service Review
Rangimarie Whanau
Lynne Phillips - 4 years ago
Very prompt response to my request for a quote and...
Seniors Funeral Insurance
Product Review
Heidi was able to give me options to suit what I wanted and could afford
Service Review
Very prompt response to my request for a quote and such a lovely lady called Heidi. So very helpful and a joy to speak with.
Trusted Customer - 4 years ago
Too much too fast to take in but yes would recommend...
Seniors Funeral Insurance
Product Review
Until I read the policy i am rating as above
Service Review
Too much too fast to take in but yes would recommend to others person on phone very pleasent
Michael Truman - 4 years ago
Full, comprehendible information supplied at initial...
Seniors Funeral Insurance
Product Review
It seems to be a fair and valuable product. Gives great peace of mind, knowing that the family will not have to fund my funeral. I would recommend it to others.
Service Review
Full, comprehendible information supplied at initial inquiry. Timely follow-up. Pleasant, relatable sales rep.
Paul Martin - 4 years ago
Good phone manner and explained everything clear
Seniors Funeral Insurance
Product Review
good for my situation i dont know what you mean
Service Review
good phone manner and explained everything clear
Michael Dawson - 4 years ago
Most impressed by the lady I dealt with. She was...
Seniors Funeral Insurance
Product Review
The type of insurance funeral is the best around. Leaves other companies in the dust for what you require.
Service Review
Most impressed by the lady I dealt with. She was warming to all subjects discussed. Her professionalism was of a very high standard and answered any questions promptly.
Trusted Customer - 4 years ago
Excellent communications and friendly staff. ...
Seniors Funeral Insurance
Product Review
Awesome customer service.
Service Review
Excellent communications and friendly staff. Explained everything clearly and advised several times that if I had questions to interrupt her
Trusted Customer - 4 years ago
Very friendly service. Shame I had to answer all the...
Seniors Funeral Insurance
Product Review
Good price options available.
Service Review
Very friendly service. Shame I had to answer all the same "standard questions " every time she called. Very repetitive.
Brian Charles Henstock - 4 years ago
Zac the customer service agent was polite, friendly...
Seniors Funeral Insurance
Product Review
Simple procedure, no fine print details
Service Review
Zac the customer service agent was polite, friendly and never patronising unlike other firms and services. Although reading from a script he answered my questions simply and authoritatively and took time to read again if required
Vickie Pulham - 4 years ago
I thought the service was excellent Really informative...
Seniors Funeral Insurance
Service Review
I thought the service was excellent Really informative and we got the cover we wanted
Catherine Denise Newdick - 4 years ago
Zac Very helpful and very patient with me
Seniors Funeral Insurance
Service Review
Zac Very helpful and very patient with me
Gail Mcmaster - 4 years ago
Great great
Seniors Funeral Insurance
Product Review
Great great great great great
Service Review
Great great
Trusted Customer - 4 years ago
Very professional Explained the Funeral cover ...
Seniors Funeral Insurance
Service Review
Very professional Explained the Funeral cover extremely well Gave us time to think it through Pleasure to deal with
Kay Bright - 4 years ago
The Customer Service sales rep was friendly and...
Seniors Funeral Insurance
Service Review
The Customer Service sales rep was friendly and informative. Quick and to the point - really good to deal with.
Trusted Customer - 4 years ago
Most of the over 20 minute phone call could have bee....
Seniors Funeral Insurance
Service Review
Most of the over 20 minute phone call could have bee. Done with an email response. What a complete waste of my time.
Mrs Leigh Smith - 4 years ago
I asked one person to call me back, which she did. But...
Seniors Funeral Insurance
Service Review
I asked one person to call me back, which she did. But before I spoke to Dee, I had 13 calls during my work time which I was not able to answer. Just a bit excessive I reckon.
William Wilson - 4 years ago
Well spoken representative clearly said all the words...
Seniors Funeral Insurance
Service Review
Well spoken representative clearly said all the words without repeating herself
Trusted Customer - 4 years ago
Danielle was awesome. Great customer service and so...
Seniors Funeral Insurance
Service Review
Danielle was awesome. Great customer service and so helpful. She explained the process with such clarity that was so easy to understand. She has dynamic customer service skills and a wonderful personality, these attributes a wonderful credit to her and your business.
Trusted Customer - 4 years ago
I was VERY impressed with Danielle, the agent that I...
Seniors Funeral Insurance
Service Review
I was VERY impressed with Danielle, the agent that I had all my dealings with. She was very efficient, re-called when she said she would and was very clear in all her explanations. Based on my experience to date I would certainly recommend NZ Seniors to any other friends who were keen to purchase Seniors Funeral Cover .
Caroline Bartlett - 4 years ago
Absolutely perfect thankyou
Seniors Funeral Insurance
Service Review
Absolutely perfect thankyou
Nicci - 4 years ago
Excellent service made very welcoming. Ethan is an...
Seniors Funeral Insurance
Service Review
Excellent service made very welcoming. Ethan is an asset to your company. He was very knowledgeable of the product choosing NZ Seniors as our funeral insurers was an easy choice.
Margaret Henry - 4 years ago
I thought the service i received was clear and very...
Seniors Funeral Insurance
Service Review
I thought the service i received was clear and very understanding, the person i was talking to was very helpful, and yes i would recommend you to my friends thankyou
Mark Dickson - 4 years ago
The person I spoke to was very good. She had all the...
Seniors Funeral Insurance
Service Review
The person I spoke to was very good. She had all the information I needed and was clear in her speech. It was a simple thing to do to have peace of mind. Thank you
Georgina Kerekere - 4 years ago
Very thorough
Seniors Funeral Insurance
Service Review
Very thorough
Alan Cains - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Again seamless procedure. Prove very comparable
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Yet to read the policy!!!!!!!
Uddhav Adhikary - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Explained clearly all conditions
Edwin Proffitt - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Just right for what I was looking for
Muhammad Naveed Hamid - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Getting cover is easy, but still puzzling why need to wait for 12 months, policy to be active? that's mean i am not covered yet
Michael Jujnovich - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The loyalty paybacks,and many other benefits meant a truly twenty first century insurance policy, unlike some older policies we hold from other Insurance Companies
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent purchase, simple but effective
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The terms are fair and reasonable
Janelle Skeggs - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
pleased i have funeral cover now so im not leaving my children with a bill,
Rangiwhakaoma Te Tomo - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great price, good value for the money requested
Trusted Customer - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Surprised with what the policy offered . Very happy with the payments and reduction after 12 months, and to know I'm covered immediately makes me feel comfortable knowing my children won't have a problem with funds as it triples my cover from 10k to 30k.after my death...Very Happy 😊 ☺
Diane Te Puni - 5 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I'm a new customer I'm not sure until my 12 months comes around.
How can we help?
To find out more about New Zealand Seniors,
speak to one of our friendly insurance specialists now