%
- Over all Percentage 94
- empty 8
Rated /5 from 233021502014 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,3302,1502,014 customer reviews.
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Reviews
1333-1344 of 2330 reviews
1333-1344 of 2150 reviews
1333-1344 of 2014 reviews
Trusted Customer - 4 years ago
Product knowledge, clarication, terms and conditions...
Seniors Funeral Insurance
Product Review
It's the minimum at the moment, with the option to increase it. I have far too many additional commitments at present. This is about to change then I will increase monthly payments.
Service Review
Product knowledge, clarication, terms and conditions right down to the finest of fine print was relayed over the phone with confidence. I normally do not give bank details over the phone however, after reviewing the contract, waited a week and consulted with other company offers before confirmation.
Paul Carruthers - 4 years ago
Good service, easy to understand and join.
Seniors Funeral Insurance
Service Review
Good service, easy to understand and join.
Trusted Customer - 4 years ago
Very helpful and explained everything. Thank you!
Seniors Funeral Insurance
Product Review
Happy with the purchase. Thank you
Service Review
Very helpful and explained everything. Thank you!
Rereokeroa Shaw - 4 years ago
Friendly staff made it easy for me to choose NZSenoirs.
Seniors Funeral Insurance
Product Review
Awesome policy with all their extras
Service Review
Friendly staff made it easy for me to choose NZSenoirs.
Winifred Mahowa - 4 years ago
Very efficient. Friendly staff. They explained...
Seniors Funeral Insurance
Service Review
Very efficient. Friendly staff. They explained everything in plain language.
Trusted Customer - 4 years ago
Danielle was on point and made the process smooth!...
Seniors Funeral Insurance
Product Review
Meet our needs. Will refer family and friends
Service Review
Danielle was on point and made the process smooth! Made sure I understood every fine print. So Thank you :)
Robert Frank Stevens - 4 years ago
Grest spent time rxplaining to how it all worked
Seniors Funeral Insurance
Service Review
Grest spent time rxplaining to how it all worked
Phyllip Stephens - 4 years ago
The service given was pretty good although we had some...
Seniors Funeral Insurance
Product Review
Cover is all that we need and at a reasonable cost. Added benefits a bonus.
Service Review
The service given was pretty good although we had some communication problems at the beginning. Because I am hearing impaired and use two hearing aids, I have problems using a phone. Unfortunately everything had to be done over the phone & I could not understand every thing that was being said making it stressful at times. There must be more people like me (especially at this age bracket) so some changes to help people in this situation could be made.
Isakara Penia Junior Seuseu - 4 years ago
Customer service person explained everything clearly...
Seniors Funeral Insurance
Product Review
Customer service young lady explained clearly each step . She was down to earth but professional. She is an excellent example for promoting this insurance policy.
Service Review
Customer service person explained everything clearly so I could follow each step during the process of joining. Being down to earth but still professional.Excellent service.Thank you
Trusted Customer - 4 years ago
Brilliant-the person who called me and arranged the...
Seniors Funeral Insurance
Service Review
Brilliant-the person who called me and arranged the insurance with me was exceptional. She put forward the advantages of insuring with Seniors over other insurance companies and I was sold.
Tuakana Toka - 4 years ago
Explained process and what policy entailed clearly....
Seniors Funeral Insurance
Product Review
Feel it's a way better option for seniors. Has value in the long run.
Service Review
Explained process and what policy entailed clearly. Helpful and professional.
Trusted Customer - 4 years ago
I was pleased with the rapid response from NZ Seniors...
Seniors Funeral Insurance
Product Review
I selected the $10,000 cover as the policy was able to incorporate any unexpected changes in personal circumstances until around the age of 80. The policy also includes some refund or bonus payout options which has given me relief that as a "single" person my death will not impact anyone else having to pay for it!
Service Review
I was pleased with the rapid response from NZ Seniors and the staff member who responded to my phone call (Danielle) was excellent. At no time was I pressured to select any funeral cover option other than the one I thought best suited my purposes.
Trusted Customer - 4 years ago
Your customer service operator. Was so helpful and a...
Seniors Funeral Insurance
Service Review
Your customer service operator. Was so helpful and a wonderful phone manner. Came across genuine and knowledgeable. Best of all I have called.
David Horn - 4 years ago
Excellent and friendly covered all aspects was given...
Seniors Funeral Insurance
Service Review
Excellent and friendly covered all aspects was given the right amount of cover to suit my budget
Patricia Geisel - 4 years ago
Very efficient and thorough - easy to understand and...
Seniors Funeral Insurance
Service Review
Very efficient and thorough - easy to understand and deal
Karen Summerill - 4 years ago
5 star service
Seniors Funeral Insurance
Service Review
5 star service
Peter Waiwiri - 4 years ago
Above average. I rang for a quote, got lead around...
Seniors Funeral Insurance
Service Review
Above average. I rang for a quote, got lead around your products instead of dealing with my query. What could have takes a few minutes took in excess of 20! Improvement in that area would be best.
Anthony Hartfield - 4 years ago
Explained everything in a nutshell, no pressure,only...
Seniors Funeral Insurance
Service Review
explained everything in a nutshell, no pressure,only what you can afford
Trusted Customer - 4 years ago
Just wonderful phone service and the lady i spoke to...
Seniors Funeral Insurance
Service Review
Just wonderful phone service and the lady i spoke to was very understanding
Jasmine - 4 years ago
The insurance consultant was great. He listened,...
Seniors Funeral Insurance
Service Review
The insurance consultant was great. He listened, understood, & answered all questions. His customer service was exceptional clear & effective. It was a stress free straight forward process.
Helen Bush - 4 years ago
Very easy to deal with, explained everything throughly
Seniors Funeral Insurance
Service Review
Very easy to deal with, explained everything throughly
Karen Himiona - 4 years ago
Great customer service
Seniors Funeral Insurance
Service Review
Great customer service
Trusted Customer - 4 years ago
Everything they say and explain was understandable ...
Seniors Funeral Insurance
Service Review
everything they say and explain was understandable and easy to follow
Trusted Customer - 4 years ago
The gentleman was very helpful answered all my...
Seniors Funeral Insurance
Service Review
The gentleman was very helpful answered all my questions & was very understanding as he had to ph us several times Ethan I think his name is....although I found him a little pushey, very nice all the same....thank you
Sue Harlen - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Thorough. Excellent Easy to find Lovely,
Alan Parkes - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very competitive and thoughtful.
Joanne Mccarthy - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Love the decreasing premiums.
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very good explaining of the insurance
Jo-anne Shead - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It took a lot of talking to the Courtney and then I had to speak to a manager, but it got sorted.
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very good benefits and good price
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I can't open the email due to format
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Terms and benefits are very fair
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I think you cover all areas for funeral cover and accidental with the little perks that have been added locked premiums for example
Trusted Customer - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
It was easy to talk it through an d Di Marlko was so helpful. it's an easy policy to understamd
Steven Burger - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Not 5 stars as very expensive
Virginia Stocker - 4 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I feel relieved to have got this insurance underway and very satisfied that it will meet my needs.
How can we help?
To find out more about New Zealand Seniors,
speak to one of our friendly insurance specialists now