Reviews
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Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Eric Davies - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I was always thinking about getting funeral insurance after a close brush with the Grim Reaper but never did much about it. Then someone at my work died and didn't have any insurance (at all) leaving her family to pay for her funeral which was in the region of $11k. I decided I didn't want that for my family, so I filled out the online form for a quote. About 20seconds later, I got a call and told that I could get $10k funeral insurance for about $10 per week (it was actually $10.21 or something like that). So, I signed up there and then on the phone and it was instant. The person I spoke with was friendly, I could understand what they were saying, and there was no legal jargon that I had to navigate. 10/10.
Trusted Customer - 2 years ago
Awesome
Seniors Term Life Insurance
Product Review
We went with what we could afford and we were very thankful to Jane (I think that was her name) for a very well explained interview for both of us. We will recommend this to our whanau and friends. Thank you Ivy and Basil Morgan
Service Review
Awesome
Trusted Customer - 2 years ago
Excellent service
Seniors Funeral Insurance
Product Review
Very satisfied with the team that I was dealing with very helpful polite.
Service Review
Excellent service
Paul Kumeroa - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
It's a insurance policy that's been on mind for a long time just finding the right one was very difficult because there is many out there but very pleased with the one here thank you.
Trusted Customer - 2 years ago
Good serves
Seniors Funeral Insurance
Product Review
Good services
Service Review
Good serves
Tilly Greaves - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Very impressed. Ash went that extra mile which in...
Seniors Term Life Insurance
Product Review
It helps when you get great customer service. It's great when they know their stuff. He was brilliant, patient and comfortable to talk with. Thank you Ash, I was thoroughly impressed I purchased a policy that I'm comfortable with.
Service Review
Very impressed. Ash went that extra mile which in itself sold me. He was very explanatory, making my choice in purchase great.
Trusted Customer - 2 years ago
In the beginning when I was making enquiries I thought...
Seniors Funeral Insurance
Product Review
Felt pressured to take a policy even though there was a 30day cooling off period. Didn't like the idea of handing over all my bank details when I hadn't decided to accept the proposed policy. The person who rang me after I cancelled couldn't even get her words out and I almost hung up. Not very professional.
Service Review
In the beginning when I was making enquiries I thought the agent had it all off pat. She was reading everything very quickly. The person I spoke with on the Monday to cancel seemed a bit dumb struck and he was finding it hard to accept what I was saying. Overall it was not a very good experience.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Took quite a time but. can’t realistically be...
Seniors Funeral Insurance
Product Review
Service Review
Took quite a time but. can't realistically be shortened. Interviewer knew her product and was very thorough and was clear spoken and polite. Having to give bank details over the phone is a bit worrying, particularly these days with scams.
William Allan Jones - 2 years ago
We were impressed with the quick return of a phone...
Seniors Term Life Insurance
Product Review
The person who spoke to my wife and I on the phone was polite, helpful and professional at all times. He listened to our current situation and supported us through the process of obtaining immediate cover. Documentation was emailed through straight away and we were informed the hardcopy of documents would be in the post which is greatly appreciated. The process was quick, easy and efficiently handled.
Service Review
We were impressed with the quick return of a phone call from our original email of inquiry. The man was professional, articulate, clearly understood and pleasant to talk to over the phone. He guided us through the process of our application smoothly and confidently which put us, (my wife and I) at ease with what we wanted to do. The process was not too time consuming and by the end of the conversation we had a policy in place with an email follow up and we are expecting a hard copy in the post shortly. Very impressed with the service. thank you
Heather Stephens - 4 years ago
The lady on the phone was very professional and...
Seniors Funeral Insurance
Service Review
The lady on the phone was very professional and everything was explained in good detail
Trusted Customer - 4 years ago
I was very impressed with the patience and kindness...
Seniors Funeral Insurance
Service Review
I was very impressed with the patience and kindness shown by Benjamin he clearly explained what NZ Seniors offered which helped me to decide to purchase
Russell Van Den Heuvel - 4 years ago
Well explained very helpful highly recommended
Seniors Funeral Insurance
Service Review
Well explained very helpful highly recommended
Fritz Bower - 4 years ago
Cover explained very well,making it easy to accept
Seniors Funeral Insurance
Service Review
Cover explained very well,making it easy to accept
Trusted Customer - 4 years ago
I found talking to Victor, he explained everything to...
Seniors Funeral Insurance
Service Review
I found talking to Victor, he explained everything to me I believe to understanding & very clear
Joy Bridgman - 4 years ago
Highly recommend. Very friendly and helpful.
Seniors Term Life Insurance
Service Review
Highly recommend. Very friendly and helpful.
Trusted Customer - 4 years ago
Not sure yet
Seniors Funeral Insurance
Service Review
Not sure yet
Trusted Customer - 4 years ago
Quick follow up to request for information regarding...
Seniors Funeral Insurance
Service Review
Quick follow up to request for information regarding their product. Knowledgeable staff on the phone. Was made to feel I was the most important person at that time.
Trusted Customer - 4 years ago
Yes I would recommend them to my family
Seniors Funeral Insurance
Service Review
Yes I would recommend them to my family
Judy Williams - 4 years ago
I was very well looked after. Got the cover that i am...
Seniors Funeral Insurance
Service Review
I was very well looked after. Got the cover that i am not going to break the bank paying.
Trusted Customer - 4 years ago
Very good at explaining everything and giving us time...
Seniors Funeral Insurance
Service Review
Very good at explaining everything and giving us time to think about this to make a decision to best suite our needs.
Trusted Customer - 4 years ago
Great service with very fast call back, very clear...
Seniors Term Life Insurance
Service Review
Great service with very fast call back, very clear information given
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Eric Davies - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I was always thinking about getting funeral insurance after a close brush with the Grim Reaper but never did much about it. Then someone at my work died and didn't have any insurance (at all) leaving her family to pay for her funeral which was in the region of $11k. I decided I didn't want that for my family, so I filled out the online form for a quote. About 20seconds later, I got a call and told that I could get $10k funeral insurance for about $10 per week (it was actually $10.21 or something like that). So, I signed up there and then on the phone and it was instant. The person I spoke with was friendly, I could understand what they were saying, and there was no legal jargon that I had to navigate. 10/10.
Trusted Customer - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
We went with what we could afford and we were very thankful to Jane (I think that was her name) for a very well explained interview for both of us. We will recommend this to our whanau and friends. Thank you Ivy and Basil Morgan
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very satisfied with the team that I was dealing with very helpful polite.
Paul Kumeroa - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
It's a insurance policy that's been on mind for a long time just finding the right one was very difficult because there is many out there but very pleased with the one here thank you.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good services
Tilly Greaves - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
It helps when you get great customer service. It's great when they know their stuff. He was brilliant, patient and comfortable to talk with. Thank you Ash, I was thoroughly impressed I purchased a policy that I'm comfortable with.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Felt pressured to take a policy even though there was a 30day cooling off period. Didn't like the idea of handing over all my bank details when I hadn't decided to accept the proposed policy. The person who rang me after I cancelled couldn't even get her words out and I almost hung up. Not very professional.
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Seniors Funeral Insurance
Product Review
William Allan Jones - 2 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
The person who spoke to my wife and I on the phone was polite, helpful and professional at all times. He listened to our current situation and supported us through the process of obtaining immediate cover. Documentation was emailed through straight away and we were informed the hardcopy of documents would be in the post which is greatly appreciated. The process was quick, easy and efficiently handled.
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