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Trusted Customer - 2 years ago

Seniors Funeral Insurance

Product Review


Rated: 1 out of 5

Eric Davies - 2 years ago

Seniors Funeral Insurance

Seniors Funeral Insurance

Product Review

I was always thinking about getting funeral insurance after a close brush with the Grim Reaper but never did much about it. Then someone at my work died and didn't have any insurance (at all) leaving her family to pay for her funeral which was in the region of $11k. I decided I didn't want that for my family, so I filled out the online form for a quote. About 20seconds later, I got a call and told that I could get $10k funeral insurance for about $10 per week (it was actually $10.21 or something like that). So, I signed up there and then on the phone and it was instant. The person I spoke with was friendly, I could understand what they were saying, and there was no legal jargon that I had to navigate. 10/10.


Rated: 5 out of 5

Trusted Customer - 2 years ago

Awesome

Seniors Term Life Insurance

Product Review

We went with what we could afford and we were very thankful to Jane (I think that was her name) for a very well explained interview for both of us. We will recommend this to our whanau and friends. Thank you Ivy and Basil Morgan

Service Review

Awesome


Rated: 5 out of 5

Trusted Customer - 2 years ago

Excellent service

Seniors Funeral Insurance

Product Review

Very satisfied with the team that I was dealing with very helpful polite.

Service Review

Excellent service


Rated: 4 out of 5

Paul Kumeroa - 2 years ago

Seniors Term Life Insurance

Seniors Term Life Insurance

Product Review

It's a insurance policy that's been on mind for a long time just finding the right one was very difficult because there is many out there but very pleased with the one here thank you.


Rated: 4 out of 5

Trusted Customer - 2 years ago

Good serves

Seniors Funeral Insurance

Product Review

Good services

Service Review

Good serves


Rated: 5 out of 5

Tilly Greaves - 2 years ago

Seniors Funeral Insurance

Product Review


Rated: 5 out of 5

Trusted Customer - 2 years ago

Very impressed. Ash went that extra mile which in...

Seniors Term Life Insurance

Product Review

It helps when you get great customer service. It's great when they know their stuff. He was brilliant, patient and comfortable to talk with. Thank you Ash, I was thoroughly impressed I purchased a policy that I'm comfortable with.

Service Review

Very impressed. Ash went that extra mile which in itself sold me. He was very explanatory, making my choice in purchase great.


Rated: 5 out of 5

Trusted Customer - 2 years ago

In the beginning when I was making enquiries I thought...

Seniors Funeral Insurance

Product Review

Felt pressured to take a policy even though there was a 30day cooling off period. Didn't like the idea of handing over all my bank details when I hadn't decided to accept the proposed policy. The person who rang me after I cancelled couldn't even get her words out and I almost hung up. Not very professional.

Service Review

In the beginning when I was making enquiries I thought the agent had it all off pat. She was reading everything very quickly. The person I spoke with on the Monday to cancel seemed a bit dumb struck and he was finding it hard to accept what I was saying. Overall it was not a very good experience.


Rated: 2 out of 5

Trusted Customer - 2 years ago

Seniors Funeral Insurance

Product Review


Rated: 5 out of 5

Trusted Customer - 2 years ago

Took quite a time but. can’t realistically be...

Seniors Funeral Insurance

Product Review

Service Review

Took quite a time but. can't realistically be shortened. Interviewer knew her product and was very thorough and was clear spoken and polite. Having to give bank details over the phone is a bit worrying, particularly these days with scams.


Rated: 4 out of 5

William Allan Jones - 2 years ago

We were impressed with the quick return of a phone...

Seniors Term Life Insurance

Product Review

The person who spoke to my wife and I on the phone was polite, helpful and professional at all times. He listened to our current situation and supported us through the process of obtaining immediate cover. Documentation was emailed through straight away and we were informed the hardcopy of documents would be in the post which is greatly appreciated. The process was quick, easy and efficiently handled.

Service Review

We were impressed with the quick return of a phone call from our original email of inquiry. The man was professional, articulate, clearly understood and pleasant to talk to over the phone. He guided us through the process of our application smoothly and confidently which put us, (my wife and I) at ease with what we wanted to do. The process was not too time consuming and by the end of the conversation we had a policy in place with an email follow up and we are expecting a hard copy in the post shortly. Very impressed with the service. thank you


Rated: 5 out of 5

Heather Stephens - 4 years ago

The lady on the phone was very professional and...

Seniors Funeral Insurance

Service Review

The lady on the phone was very professional and everything was explained in good detail


Rated: 5 out of 5

Trusted Customer - 4 years ago

I was very impressed with the patience and kindness...

Seniors Funeral Insurance

Service Review

I was very impressed with the patience and kindness shown by Benjamin he clearly explained what NZ Seniors offered which helped me to decide to purchase


Rated: 5 out of 5

Russell Van Den Heuvel - 4 years ago

Well explained very helpful highly recommended

Seniors Funeral Insurance

Service Review

Well explained very helpful highly recommended


Rated: 5 out of 5

Fritz Bower - 4 years ago

Cover explained very well,making it easy to accept

Seniors Funeral Insurance

Service Review

Cover explained very well,making it easy to accept


Rated: 5 out of 5

Trusted Customer - 4 years ago

I found talking to Victor, he explained everything to...

Seniors Funeral Insurance

Service Review

I found talking to Victor, he explained everything to me I believe to understanding & very clear


Rated: 5 out of 5

Joy Bridgman - 4 years ago

Highly recommend. Very friendly and helpful.

Seniors Term Life Insurance

Service Review

Highly recommend. Very friendly and helpful.


Rated: 5 out of 5

Trusted Customer - 4 years ago

Not sure yet

Seniors Funeral Insurance

Service Review

Not sure yet


Rated: 1 out of 5

Trusted Customer - 4 years ago

Quick follow up to request for information regarding...

Seniors Funeral Insurance

Service Review

Quick follow up to request for information regarding their product. Knowledgeable staff on the phone. Was made to feel I was the most important person at that time.


Rated: 4 out of 5

Trusted Customer - 4 years ago

Yes I would recommend them to my family

Seniors Funeral Insurance

Service Review

Yes I would recommend them to my family


Rated: 5 out of 5

Judy Williams - 4 years ago

I was very well looked after. Got the cover that i am...

Seniors Funeral Insurance

Service Review

I was very well looked after. Got the cover that i am not going to break the bank paying.


Rated: 5 out of 5

Trusted Customer - 4 years ago

Very good at explaining everything and giving us time...

Seniors Funeral Insurance

Service Review

Very good at explaining everything and giving us time to think about this to make a decision to best suite our needs.


Rated: 5 out of 5

Trusted Customer - 4 years ago

Great service with very fast call back, very clear...

Seniors Term Life Insurance

Service Review

Great service with very fast call back, very clear information given


Rated: 5 out of 5

Trusted Customer - 2 years ago

Seniors Funeral Insurance

Product Review


Rated: 1 out of 5

Eric Davies - 2 years ago

Seniors Funeral Insurance

Seniors Funeral Insurance

Product Review

I was always thinking about getting funeral insurance after a close brush with the Grim Reaper but never did much about it. Then someone at my work died and didn't have any insurance (at all) leaving her family to pay for her funeral which was in the region of $11k. I decided I didn't want that for my family, so I filled out the online form for a quote. About 20seconds later, I got a call and told that I could get $10k funeral insurance for about $10 per week (it was actually $10.21 or something like that). So, I signed up there and then on the phone and it was instant. The person I spoke with was friendly, I could understand what they were saying, and there was no legal jargon that I had to navigate. 10/10.


Rated: 5 out of 5

Trusted Customer - 2 years ago

Seniors Term Life Insurance

Seniors Term Life Insurance

Product Review

We went with what we could afford and we were very thankful to Jane (I think that was her name) for a very well explained interview for both of us. We will recommend this to our whanau and friends. Thank you Ivy and Basil Morgan


Rated: 5 out of 5

Trusted Customer - 2 years ago

Seniors Funeral Insurance

Seniors Funeral Insurance

Product Review

Very satisfied with the team that I was dealing with very helpful polite.


Rated: 4 out of 5

Paul Kumeroa - 2 years ago

Seniors Term Life Insurance

Seniors Term Life Insurance

Product Review

It's a insurance policy that's been on mind for a long time just finding the right one was very difficult because there is many out there but very pleased with the one here thank you.


Rated: 4 out of 5

Trusted Customer - 2 years ago

Seniors Funeral Insurance

Seniors Funeral Insurance

Product Review

Good services


Rated: 5 out of 5

Tilly Greaves - 2 years ago

Seniors Funeral Insurance

Product Review


Rated: 5 out of 5

Trusted Customer - 2 years ago

Seniors Term Life Insurance

Seniors Term Life Insurance

Product Review

It helps when you get great customer service. It's great when they know their stuff. He was brilliant, patient and comfortable to talk with. Thank you Ash, I was thoroughly impressed I purchased a policy that I'm comfortable with.


Rated: 5 out of 5

Trusted Customer - 2 years ago

Seniors Funeral Insurance

Seniors Funeral Insurance

Product Review

Felt pressured to take a policy even though there was a 30day cooling off period. Didn't like the idea of handing over all my bank details when I hadn't decided to accept the proposed policy. The person who rang me after I cancelled couldn't even get her words out and I almost hung up. Not very professional.


Rated: 2 out of 5

Trusted Customer - 2 years ago

Seniors Funeral Insurance

Product Review


Rated: 5 out of 5

Trusted Customer - 2 years ago

Seniors Funeral Insurance

Product Review


Rated: 4 out of 5

William Allan Jones - 2 years ago

Seniors Term Life Insurance

Seniors Term Life Insurance

Product Review

The person who spoke to my wife and I on the phone was polite, helpful and professional at all times. He listened to our current situation and supported us through the process of obtaining immediate cover. Documentation was emailed through straight away and we were informed the hardcopy of documents would be in the post which is greatly appreciated. The process was quick, easy and efficiently handled.


Rated: 5 out of 5

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