%
- Over all Percentage 94
- empty 8
Rated /5 from 231021361994 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,3102,1361,994 customer reviews.
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Reviews
457-468 of 2310 reviews
457-468 of 2136 reviews
457-468 of 1994 reviews
Trusted Customer - a year ago
In the beginning when I was making enquiries I thought...
Seniors Funeral Insurance
Product Review
Felt pressured to take a policy even though there was a 30day cooling off period. Didn't like the idea of handing over all my bank details when I hadn't decided to accept the proposed policy. The person who rang me after I cancelled couldn't even get her words out and I almost hung up. Not very professional.
Service Review
In the beginning when I was making enquiries I thought the agent had it all off pat. She was reading everything very quickly. The person I spoke with on the Monday to cancel seemed a bit dumb struck and he was finding it hard to accept what I was saying. Overall it was not a very good experience.
Trusted Customer - a year ago
Seniors Funeral Insurance
Product Review
Trusted Customer - a year ago
Took quite a time but. can’t realistically be...
Seniors Funeral Insurance
Product Review
Service Review
Took quite a time but. can't realistically be shortened. Interviewer knew her product and was very thorough and was clear spoken and polite. Having to give bank details over the phone is a bit worrying, particularly these days with scams.
William Allan Jones - a year ago
We were impressed with the quick return of a phone...
Seniors Term Life Insurance
Product Review
The person who spoke to my wife and I on the phone was polite, helpful and professional at all times. He listened to our current situation and supported us through the process of obtaining immediate cover. Documentation was emailed through straight away and we were informed the hardcopy of documents would be in the post which is greatly appreciated. The process was quick, easy and efficiently handled.
Service Review
We were impressed with the quick return of a phone call from our original email of inquiry. The man was professional, articulate, clearly understood and pleasant to talk to over the phone. He guided us through the process of our application smoothly and confidently which put us, (my wife and I) at ease with what we wanted to do. The process was not too time consuming and by the end of the conversation we had a policy in place with an email follow up and we are expecting a hard copy in the post shortly. Very impressed with the service. thank you
Trusted Customer - a year ago
Got what i expected
Seniors Funeral Insurance
Product Review
got what i expected
Service Review
got what i expected
Trusted Customer - a year ago
Very productive
Seniors Funeral Insurance
Product Review
I am very impressed with the warm, friendly welcome by the staff member.
Service Review
Very productive
Enele Fua - a year ago
Very clear, productive discussion with the staff over...
Seniors Funeral Insurance
Product Review
Friendly staff and clear and informative conversation.
Service Review
Very clear, productive discussion with the staff over the phone.
Joyce Clarke - a year ago
Seniors Funeral Insurance
Product Review
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The man was very nice, he explained the policy in good detail, he accommodated the policy to what I could afford, and was pleased with that.
Service Review
Trusted Customer - a year ago
Options very well explained. Easily understood.
Seniors Funeral Insurance
Product Review
Cover fully explained in a clear manner.
Service Review
Options very well explained. Easily understood.
Trusted Customer - a year ago
Great cover happy with service. Thanks.
Seniors Funeral Insurance
Product Review
Good conversation on the phone happy with offer.
Service Review
Great cover happy with service. Thanks.
Trusted Customer - a year ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 2 years ago
Great service and easy to register
Seniors Funeral Insurance
Service Review
Great service and easy to register
Raymond Houben - 2 years ago
Excellent customer service...was so easy to get my...
Seniors Funeral Insurance
Service Review
Excellent customer service...was so easy to get my funeral cover
Patricia Goodley - 2 years ago
I thought it was really good. The questions were very...
Seniors Term Life Insurance
Service Review
I thought it was really good. The questions were very simple to answer so you weren't feeling overwhelmed.
Thomas Arthur Read - 2 years ago
The lady I spoke to went out of her way to ensure that...
Seniors Term Life Insurance
Service Review
The lady I spoke to went out of her way to ensure that everything I asked for was found
Trusted Customer - 2 years ago
I spoke to a person yesterday, she was very helpful...
Seniors Term Life Insurance
Service Review
I spoke to a person yesterday, she was very helpful and polite, I asked her name, I thanked her, and everything was explained to me and even when I needed her to simplify something that I could not understand, she would explain it to where I could understand fully.
Trusted Customer - 2 years ago
Friendly, knowledgeable and helpful.
Seniors Term Life Insurance
Service Review
Friendly, knowledgeable and helpful.
Stephen Morgan - 2 years ago
Information was provided & understanding, service was...
Seniors Term Life Insurance
Service Review
Information was provided & understanding, service was very prompt for the quote and didn't muck around to email forms, very happy.
Kenneth Vesey - 2 years ago
The experience was great. Very efficient. Excellent...
Seniors Funeral Insurance
Service Review
The experience was great. Very efficient. Excellent customer service. Explained policy well and checked I understood it. Great overall experience.
Trusted Customer - 2 years ago
Easy to apply for this online, friendly, helpful...
Seniors Funeral Insurance
Service Review
easy to apply for this online, friendly, helpful service
Susan Taylor - 2 years ago
From my first phone call from Ashton on Friday 15th...
Seniors Funeral Insurance
Service Review
From my first phone call from Ashton on Friday 15th September. I was after some quotes which he spoke to me about. He emailed through all the relevant information to me, so I could lookover at my leisure.. Then he phoned me back on Monday 18th & we finalised my policy.
Trusted Customer - 2 years ago
No pressure. Pleasant manner.
Seniors Funeral Insurance
Service Review
No pressure. Pleasant manner.
Trusted Customer - 2 years ago
I am impressed with the fact that I could afford the...
Seniors Funeral Insurance
Service Review
I am impressed with the fact that I could afford the cover . Other companies have made it too expensive for me.
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Felt pressured to take a policy even though there was a 30day cooling off period. Didn't like the idea of handing over all my bank details when I hadn't decided to accept the proposed policy. The person who rang me after I cancelled couldn't even get her words out and I almost hung up. Not very professional.
Trusted Customer - a year ago
Seniors Funeral Insurance
Product Review
Trusted Customer - a year ago
Seniors Funeral Insurance
Product Review
William Allan Jones - a year ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
The person who spoke to my wife and I on the phone was polite, helpful and professional at all times. He listened to our current situation and supported us through the process of obtaining immediate cover. Documentation was emailed through straight away and we were informed the hardcopy of documents would be in the post which is greatly appreciated. The process was quick, easy and efficiently handled.
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
got what i expected
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I am very impressed with the warm, friendly welcome by the staff member.
Enele Fua - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Friendly staff and clear and informative conversation.
Joyce Clarke - a year ago
Seniors Funeral Insurance
Product Review
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The man was very nice, he explained the policy in good detail, he accommodated the policy to what I could afford, and was pleased with that.
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Cover fully explained in a clear manner.
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good conversation on the phone happy with offer.
Trusted Customer - a year ago
Seniors Funeral Insurance
Product Review
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