%
- Over all Percentage 94
- empty 8
Rated /5 from 243922162123 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,4392,2162,123 customer reviews.
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Reviews
481-492 of 2439 reviews
481-492 of 2216 reviews
481-492 of 2123 reviews
Trusted Customer - 12 months ago
Attentive and great listening skills with Jay (?) who...
Seniors Funeral Insurance
Product Review
Excellent policy conditions compared to the cover we previously had tor about 22 years, only disadvantage is there is no cover for funeral costs for the first 12 months, I guess we don't die in that period.
Service Review
Attentive and great listening skills with Jay (?) who helped and advised as we progressed through, I had quite a few questions as I have not had to delve with this with our previous cover for 22 years so just wanted to ensure i understood cover, Jay was very patient and i felt that she really listened and therefore able to provide answers accordingly.
Trusted Customer - 12 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person I spoke to was very pushy and never gave me a chance to speak. The person spoke too fast. I want to cancel the insurance.
Trusted Customer - 12 months ago
Very good
Seniors Funeral Insurance
Product Review
Service Review
Very good
Trusted Customer - 12 months ago
The service was excellent. It was lovely to speak to...
Seniors Funeral Insurance
Product Review
I found the lady that helped me thru this, she was clear and concise. I knew exactly what I needed and we talked thru it. It was also nice to talk to a human voice, this made it so much easier, especially when asking questions and getting a direct reply. I would not hesitate to recommend NZ Seniors.
Service Review
The service was excellent. It was lovely to speak to a human voice. I knew exactly what we wanted, which fitted in with your criteria. Would not hesitate to recommend NZ Seniors to anyone.
Trusted Customer - 12 months ago
I thought it was clear and well mannered.
Seniors Term Life Insurance
Product Review
Excellent service. Well mannered and clear.
Service Review
I thought it was clear and well mannered.
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I phoned a week ago to get a quote, was given 3 different options. The person that l spoke to arranged to phone me back in 2 days time. Unfortunately you use an agency and unbeknown to me my phone was blocking the calls and marking them as span. I called again 6 days later and arranged to take out a policy. Today someone from your agency has tried to call me, again it was marked as spam.
Carol Osler-weppenaar - a year ago
Perfectly suited to our needs
Seniors Funeral Insurance
Product Review
Very helpful & professional, I felt comfortable
Service Review
Perfectly suited to our needs
Trusted Customer - a year ago
Good advise only wasn't offered life insurance option
Seniors Funeral Insurance
Product Review
Would of liked lower premium
Service Review
Good advise only wasn't offered life insurance option
Trusted Customer - a year ago
See prior comments
Seniors Funeral Insurance
Product Review
Policy & fees matched my needs well Pushed call back & Jane handled that well Also had quite from One Choice , fees & policy exactly same but I went with you guys as history of being dedicated to supporting sector & seniors
Service Review
See prior comments
Garry Gornall - a year ago
Excellent customer services, Covering all aspects of...
Seniors Term Life Insurance
Product Review
Excellent customer services, Covering all aspects of questions I wanted to ask. The follow up emails confirmed all which was discussed. Most impressed.
Service Review
Excellent customer services, Covering all aspects of questions I wanted to ask. The follow up emails confirmed all which was discussed. Most impressed
Trusted Customer - a year ago
Very precise and easy to understand
Seniors Funeral Insurance
Product Review
1st person I spoke to was excelent, he then transferred me to put a beneficiary on the policy which was supposedly done but the policy that has been sent soesn't show that person.
Service Review
Very precise and easy to understand
Leonel Santos - a year ago
Consultant explained it very clear
Seniors Funeral Insurance
Product Review
The consultant explained the information very clear..
Service Review
Consultant explained it very clear
Paula Morrison - 2 years ago
Informed, polite, not pushy, listened to what I...
Seniors Funeral Insurance
Service Review
Informed, polite, not pushy, listened to what I needed. Provided clear explanation.
Trusted Customer - 2 years ago
Customer Service representative was clear and thorough...
Seniors Funeral Insurance
Service Review
Customer Service representative was clear and thorough in the whole process. There was no area of confusion or doubt. Everything was explained satisfactorily leaving no doubts in regard to any aspect of the purchase.
Sharon Denise Morgan - 2 years ago
Very efficient
Seniors Funeral Insurance
Service Review
Very efficient
Trusted Customer - 2 years ago
Very informative polite great experience
Seniors Funeral Insurance
Service Review
Very informative polite great experience
Trusted Customer - 2 years ago
Polite and helpful
Seniors Term Life Insurance
Service Review
Polite and helpful
Patricia Caine - 2 years ago
Benjamin was just brilliant he helped us and was so...
Seniors Funeral Insurance
Service Review
Benjamin was just brilliant he helped us and was so so respectful and great to speak to and sorted out problem out
Steven Baker - 2 years ago
They made me very relaxed, easy to understand
Seniors Funeral Insurance
Service Review
They made me very relaxed, easy to understand
Penelope Marcia Whaanga - 2 years ago
Excellent Service Customer Service easy too understand
Seniors Term Life Insurance
Service Review
Excellent Service Customer Service easy too understand
Trusted Customer - 2 years ago
Very clear, easily understood, and the person who...
Seniors Term Life Insurance
Service Review
Very clear, easily understood, and the person who talked with me was so courteous. You have wonderful people working for you
Wayne Nelson - 2 years ago
The Seniors customer service person I spoke to (Jane)...
Seniors Funeral Insurance
Service Review
The Seniors customer service person I spoke to (Jane) understands customer service and deserves 5 stars for herself. The company gets 5 stars too for its generous funeral policy arrangements, clearly and professionally set out and explained to me.
Trusted Customer - 2 years ago
Very fast and no complications. Shandi I guess the...
Seniors Term Life Insurance
Service Review
Very fast and no complications. Shandi I guess the lady I was talking to was very good at explaining my covers and questions easy to understand.
Trusted Customer - 2 years ago
Excellent very professional advice to the point happy...
Seniors Funeral Insurance
Service Review
excellent very professional advice to the point happy to have joined.
Trusted Customer - 12 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent policy conditions compared to the cover we previously had tor about 22 years, only disadvantage is there is no cover for funeral costs for the first 12 months, I guess we don't die in that period.
Trusted Customer - 12 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person I spoke to was very pushy and never gave me a chance to speak. The person spoke too fast. I want to cancel the insurance.
Trusted Customer - 12 months ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 12 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I found the lady that helped me thru this, she was clear and concise. I knew exactly what I needed and we talked thru it. It was also nice to talk to a human voice, this made it so much easier, especially when asking questions and getting a direct reply. I would not hesitate to recommend NZ Seniors.
Trusted Customer - 12 months ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Excellent service. Well mannered and clear.
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I phoned a week ago to get a quote, was given 3 different options. The person that l spoke to arranged to phone me back in 2 days time. Unfortunately you use an agency and unbeknown to me my phone was blocking the calls and marking them as span. I called again 6 days later and arranged to take out a policy. Today someone from your agency has tried to call me, again it was marked as spam.
Carol Osler-weppenaar - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very helpful & professional, I felt comfortable
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Would of liked lower premium
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Policy & fees matched my needs well Pushed call back & Jane handled that well Also had quite from One Choice , fees & policy exactly same but I went with you guys as history of being dedicated to supporting sector & seniors
Garry Gornall - a year ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Excellent customer services, Covering all aspects of questions I wanted to ask. The follow up emails confirmed all which was discussed. Most impressed.
Trusted Customer - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
1st person I spoke to was excelent, he then transferred me to put a beneficiary on the policy which was supposedly done but the policy that has been sent soesn't show that person.
Leonel Santos - a year ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The consultant explained the information very clear..
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