%
- Over all Percentage 94
- empty 8
Rated /5 from 302725792711 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,0272,5792,711 customer reviews.
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Reviews
1465-1476 of 3027 reviews
1465-1476 of 2579 reviews
1465-1476 of 2711 reviews
Judith Mary Penney - 3 years ago
My representative was genuinely friendly and even...
Seniors Term Life Insurance
Product Review
Affordable cover at the lower level I required with absolutely no hassles. It has given me peace of mind.
Service Review
My representative was genuinely friendly and even though most of the conversation was from a script, she made it personal. She paid attention and got my details correct.
Vicki Murphy - 3 years ago
Great phone manner informed about everything I needed...
Seniors Funeral Insurance
Product Review
Exactly what we were looking for.
Service Review
Great phone manner informed about everything I needed to know
Richard Dohmen - 3 years ago
Some of the questions the advisor were repetetive...
Seniors Funeral Insurance
Product Review
as above customer service could have answered just a bit quicker
Service Review
some of the questions the advisor were repetetive asked me for information 3 times and read the disclosure 2 plus it a good 5 to 10 minutes for customer service to answer
Trusted Customer - 3 years ago
An exceptional experience end to end. Ashton...
Seniors Funeral Insurance
Product Review
Apart from the disappointment of the stand down period of 12 for months, other than accidental death, cover an overall good product with benefits to suit my situation.
Service Review
An exceptional experience end to end. Ashton understood what I was looking for and asking. His approach was professional and explained product options, benefits, premiums and was happy to work with me on pricing. The young lady I spoke to finalise my funeral cover was also exceptionally professional and explained everything in detail again when I changed my mind from my original request. Nothing these to employees demonstrated seemed too much and one could hear in their voices their desire to understand one's requirement and need. An absolute 100% experience.
Diane Kauvalu - 3 years ago
Very helpful and explained everything so clearly, we...
Seniors Funeral Insurance
Product Review
So easy to understand and straight and honest, so helpful in choosing the write plan for use,
Service Review
Very helpful and explained everything so clearly, we were so happy that we have decided to cover ourselves and we know that our children will have no worries in the future
Kenneth Edward Pillay - 3 years ago
The lady I spoke was Jane who was just great with all...
Seniors Term Life Insurance
Product Review
The cost of Insurance for a senior person is a bit on the expensive side.
Service Review
The lady I spoke was Jane who was just great with all the information she gave me.
Dianne Armstrong - 3 years ago
Its the long reading of the legal stuff that you then...
Seniors Funeral Insurance
Product Review
om a par with others I checked
Service Review
Its the long reading of the legal stuff that you then have to say y/n to and after many minutes who remembers the start
Trusted Customer - 3 years ago
Very informative and easy to understand.
Seniors Term Life Insurance
Product Review
The premiums are very high.
Service Review
Very informative and easy to understand.
Enrique - 3 years ago
Every thing was to perfection.. The person thatt took...
Seniors Funeral Insurance
Product Review
All good and meets my needs perfectly.
Service Review
Every thing was to perfection.. The person thatt took my initial enquiry and follow ed through at every stage of the buying process.. was: highly professional, as answering all my questions without any hesitation. Obviously, she had great knowledge of the product, extremely dedicated to providing an excellent customer experience and service. All details were explained, in a way that I understood immediately.. The follow up by email option to simply click on the call back request box when ready to discuss the policy and confirm that I indeed I did want to purchase it. Was surburb in that she called me back within 2 minutes!!! I have noted this sales feature and will be definitely implementing it my company which is in development. One could sense her smile, hear her professional and light hearted humourous voice. All this added up to be one of the best purchasing experiences I have ever had. She was delightful in every way and at every time of contact. Her communication skills were outstanding!!! I shall never expect the same level of service again because it was and is so rare. Thank you and I wish all the best for her and the Seniors team. Kind regards Michael Bartram, God's peace. .
Leslie Jeyapalan Ayathuray - 3 years ago
Good Service well informed about product.
Seniors Term Life Insurance
Product Review
Good product and well managed.
Service Review
Good Service well informed about product.
Trusted Customer - 3 years ago
The lady Jane was her name she explained the insurance...
Seniors Funeral Insurance
Product Review
Because I signed up and everything was explained very well.
Service Review
The lady Jane was her name she explained the insurance very well to me and yes we will definitely use this service again.
Trusted Customer - 3 years ago
Very clear and concise information on our future...
Seniors Funeral Insurance
Product Review
Excellent customer service.
Service Review
Very clear and concise information on our future policy.
Rebecca Poching - 4 years ago
The CSO was amazing. He guided me through all the...
Seniors Funeral Insurance
Service Review
The CSO was amazing. He guided me through all the policies and made sure not to miss out on any of the details. He was very helpful with making sure I understand everything and I am very grateful and feel confident that my family will be well looked after. Thank you to the young CSO for making me feel comfortable and at ease.
Susan Moorren - 4 years ago
I was fully informed, able to ask questions. This...
Seniors Funeral Insurance
Service Review
I was fully informed, able to ask questions. This process was very easy. Thank-you.
Trusted Customer - 4 years ago
For the efficiency of explaining the insurance...
Seniors Funeral Insurance
Service Review
For the efficiency of explaining the insurance details. Yes highly recommended
Glenys Dawson - 4 years ago
Excellent customer service over phone conversation.
Seniors Funeral Insurance
Service Review
Excellent customer service over phone conversation.
Trusted Customer - 4 years ago
Very easy to talk to, very clear in giving information...
Seniors Funeral Insurance
Service Review
Very easy to talk to, very clear in giving information and instructions.
Simon - 4 years ago
Their communication was very clear and concise, easy...
Seniors Funeral Insurance
Service Review
Their communication was very clear and concise, easy to understand. They fully explained each step of the process and took their time to make sure everything was understood. They checked with me to make sure I understood he process and advised me when parts of the process were being recorded and not being recorded (like when taking card or account details). The gentleman I spoke to advised that the forms would be sent out in about 20 minutes but to date I haven't received them. It is for this reason alone I have given 4 stars and not 5. Otherwise I would have considered it a 5 star service.
Trusted Customer - 4 years ago
Yes we would recommend them
Seniors Funeral Insurance
Service Review
Yes we would recommend them
Gail Tukaki - 4 years ago
Very helpful explained everything in detail
Seniors Funeral Insurance
Service Review
Very helpful explained everything in detail
Trusted Customer - 4 years ago
The lady we spoke to was helpful as had all the...
Seniors Funeral Insurance
Service Review
The lady we spoke to was helpful as had all the answers needed was very good at her job
Liana Murray - 4 years ago
NZ Seniors, offered me exceptional insurance at a...
Seniors Funeral Insurance
Service Review
NZ Seniors, offered me exceptional insurance at a affordable rate.. I feel protected for funeral cover. Very happy 😊
Linda Austin - 4 years ago
Jane was brilliant to deal with and explained...
Seniors Funeral Insurance
Service Review
Jane was brilliant to deal with and explained everything clearly!
Allyson Wernham - 4 years ago
Yes , I would recommend your service . friendly...
Seniors Funeral Insurance
Service Review
Yes , I would recommend your service . friendly service, helpful , cheerful spoken person. fantastic customer service . Thank you
Jason Mccrystall - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Simple product with good cover.
Donna Berking - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Excellent and courteous service. Great to speak to.
Sheryl Mccarthy - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Awesome coverage from a knowledgeable advisor
Trusted Customer - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
A bit expensive for the cover amount
Michael Ridderhof - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
I did not purchase anything
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I'm happy with what I was quoted with and also very happy that it was affordable for my partner and myself.
John Barry Mccreedy - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Have no thoughts really. I required funeral insurance and after looking around, settled on this one
Bridget Rukuwai - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Because I could afford much at this stage and the young man was very understanding
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
The person I spoke too made sure I understood the details of the insurance I was purchasing
Peta Reo - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Work with what I could afford
Carol Sheldon - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Simple language. no pressure to buy
Trusted Customer - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
i believe i have purchased a good product
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