%
- Over all Percentage 94
- empty 8
Rated /5 from 340028063084 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 3,4002,8063,084 customer reviews.
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Reviews
1765-1776 of 3400 reviews
1765-1776 of 2806 reviews
1765-1776 of 3084 reviews
Trusted Customer - 3 years ago
Polite. Patient. Seeks to ensure I understood...
Seniors Term Life Insurance
Product Review
Was ideally all I needed. No fuss clear info.
Service Review
Polite. Patient. Seeks to ensure I understood everything. Clear verbal communication.
Ruby Harper - 3 years ago
The business was explained fluently friendly service...
Seniors Funeral Insurance
Service Review
The business was explained fluently friendly service was great and answered every time there was a question asked by me.....
Clare Morris - 3 years ago
Excellent. The only thing that could be improved was...
Seniors Funeral Insurance
Service Review
Excellent. The only thing that could be improved was the wait time between teams
Wiremu Rangi - 3 years ago
Very good to deal with everything was explained in...
Seniors Funeral Insurance
Product Review
Very good to deal with when through all my options found a plan happy with the cover.
Service Review
Very good to deal with everything was explained in detail.
Raymond - 3 years ago
Very clear and concise the representative took Her...
Seniors Funeral Insurance
Product Review
Options provided also clear so I could select the right plan for me.
Service Review
Very clear and concise the representative took Her time to explain clearly to ensure I was fully informed as to what I was signing up for and waited for a clear response back from me to affirm and confirm my understanding of the information provided.
Trusted Customer - 3 years ago
It’s a service I need if I had millions I would not...
Seniors Funeral Insurance
Service Review
It's a service I need if I had millions I would not need it .I will die one day so a cheap burn up it will be with beer and not champagne
Martin Cottrell - 3 years ago
Very efficient
Seniors Funeral Insurance
Product Review
Good price value for money
Service Review
Very efficient
Tanya Burkin - 3 years ago
Easy to talk to explained things to me patient and...
Seniors Funeral Insurance
Service Review
Easy to talk to explained things to me patient and very pleasent
Kevin Blackburn - 3 years ago
Great communication
Seniors Funeral Insurance
Product Review
Very comprehensive insurance, well explained, at a very good rate.
Service Review
Great communication
Lui Sitama - 3 years ago
The person I talked to took his time to clearly...
Seniors Funeral Insurance
Product Review
I believe I got a very good experience when talking with the person from Senior Life
Service Review
The person I talked to took his time to clearly explain to me about the Funeral Cover. He also listen to the questions I asked and he did it in a very Professional manner
Tarsha-marie Hunt - 3 years ago
Very good to me and my family and Very helpful
Seniors Funeral Insurance
Service Review
Very good to me and my family and Very helpful
Trusted Customer - 3 years ago
Great service
Seniors Term Life Insurance
Service Review
Great service
Trusted Customer - 5 years ago
She was very helpful answered all my questions made my...
Seniors Funeral Insurance
Service Review
She was very helpful answered all my questions made my decision to go with NZ Seniors easier
Trusted Customer - 5 years ago
Very good xcellent.perfect I could undertand . Lots of...
Seniors Funeral Insurance
Service Review
Very good xcellent.perfect I could undertand . Lots of patience.
Tom Roche - 5 years ago
Prompt response to initial enquiry. Encouraging...
Seniors Funeral Insurance
Service Review
Prompt response to initial enquiry. Encouraging conversation/ communication to establish need and purpose of new policy. A 'Top Up'. Prompt response on draft docs (email) enabled confirmation of policy. On review of docs discovered error no doubt my fault (hearing is an issue). Amendment resolved in 24 hours. Confirmation of Policy proceeded. Excellent! Thanks to all staff involved especially Frances.!
Peter Andrew Campbell - 5 years ago
Did awesome job an would reccomend to others 100%
Seniors Funeral Insurance
Service Review
did awesome job an would reccomend to others 100%
Christopher David Stock - 5 years ago
May have got 5 but the whole process is long winded ,...
Seniors Funeral Insurance
Service Review
May have got 5 but the whole process is long winded , no fault of the Caller ,
Trusted Customer - 5 years ago
I received a phone call within 10 minutes of...
Seniors Funeral Insurance
Service Review
I received a phone call within 10 minutes of requesting a quote. The Lady I spoke to was informative, professional and friendly. The process was so simple.
Carol Takua Waa - 5 years ago
I have answered that , the lady I spoke to was very...
Seniors Funeral Insurance
Service Review
I have answered that , the lady I spoke to was very friendly and made sure I understood what she was saying..
Trusted Customer - 5 years ago
A very long wait time to get to talk to a human voice....
Seniors Funeral Insurance
Service Review
A very long wait time to get to talk to a human voice. I rang to cancel my husbands policy as he has passed away. He passed under the 12 month threshold. I was asked to provide a death certificate in order to cancel the policy. This is rediculous as they are not issued for up to 6 weeks after the death has been registerd. Effectively this would have meant 3 more fortnightly payments. If a person rings to cancel a policy for whatever reason they should not have to even give a reason and certainly should not be part of the ceasation process. Sending an email confirmation without a reason should be sufficient.
Trusted Customer - 5 years ago
Thorough communication with step by step confirmations...
Seniors Funeral Insurance
Service Review
thorough communication with step by step confirmations of detail being understood
Agnes - 5 years ago
Well presented & very informative
Seniors Funeral Insurance
Service Review
Well presented & very informative
Bob Ong - 5 years ago
Dee was exceptionally conversant, professional,...
Seniors Funeral Insurance
Service Review
Dee was exceptionally conversant, professional, friendly and knowledgeable. Totally impressed to accept her offer.
Tina Tepania - 5 years ago
Great service, very easy to understand and confidant...
Seniors Funeral Insurance
Service Review
Great service, very easy to understand and confidant in all answers to my questions. Awesome experience
Trusted Customer - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
I am blessed with the amount insured for and also I know that the premium I can afford .
Elsie Maria Evaroa - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Good value, suits my needs
Grace Ngarimu - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
its better understanding then the other insurers
James Mitchell - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
yet to fully read the product
Janine Adams - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Too early to rate. Hfdgihbbxhgcj jgxogx
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
new so i haven't had a chance to review the product
Paula Snowling-grace - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
After much research I felt this policy gave me the best cover for money.
Trusted Customer - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Super fast service Highly professional Highly expert Understandable and clear Excellent communication with customers service skills.. Recommend Lupe and other of your stuff members who help with my application, with the above lists of their service towards me.. And they should get a pay rise, or bonus..
Tina Kennington - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Affordable and easy to understand payments
Marlene Catherine Lamb - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Was very easy to do was done in 10 minutes
Trusted Customer - 3 years ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Just the cover I needed no medical questions asked so is what it advertised as. Phone operator was courteous and caring and really took the time to go over things at an excellent pace .
Judith Mary Penney - 3 years ago
Seniors Term Life Insurance
Seniors Term Life Insurance
Product Review
Affordable cover at the lower level I required with absolutely no hassles. It has given me peace of mind.
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