%
- Over all Percentage 94
- empty 8
Rated /5 from 248821792211 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 2,4882,1792,211 customer reviews.
Authentic reviews powered by Feefo
Reviews
217-228 of 2488 reviews
217-228 of 2179 reviews
217-228 of 2211 reviews
Jai Ram - 6 months ago
The information i need to know has been explained...
Seniors Funeral Insurance
Product Review
Service Review
The information i need to know has been explained properly.
Trusted Customer - 6 months ago
Excellent very happy lady on phone I couldn't fault....
Seniors Funeral Insurance
Product Review
Very good well explained on the phone thanks alot you were straight onto it as soon as I had pushed the button
Service Review
Excellent very happy lady on phone I couldn't fault. Well done.
Anthony John Diaz - 6 months ago
Customer service representative who handle my policy...
Seniors Funeral Insurance
Product Review
Customer service as usual is great, quick and easy. Thank you.
Service Review
Customer service representative who handle my policy is easy to talk to.
Glen Maiden - 6 months ago
Easy
Seniors Funeral Insurance
Product Review
Easy
Service Review
Easy
Reggie Pereira - 6 months ago
Very good explanation and I’m happy to choose this...
Seniors Funeral Insurance
Product Review
Service Review
Very good explanation and I'm happy to choose this company. Adviser was very helpful.
Trusted Customer - 6 months ago
Excellent friendly and informative patient and clearly...
Seniors Funeral Insurance
Product Review
Great Customer service very informative and friendly. We loved how we could choose the amount with in our means so this made it affordable for both myself and my wife.
Service Review
Excellent friendly and informative patient and clearly spoken. She also spent a lot of time answering any questions we had.
Robin Hapi - 6 months ago
Very patient and caring engagement.
Seniors Funeral Insurance
Product Review
Enjoyed the experience.
Service Review
Very patient and caring engagement.
Trusted Customer - 6 months ago
Service was by far the best I've ever experienced, he...
Seniors Funeral Insurance
Product Review
Please excuse me as I have forgotten the guy's name that assisted me today I would very much like to say that his customer service was excellent, he took the time to explain what I didn't understand, and was overall a pleasure to deal with.
Service Review
Service was by far the best I've ever experienced, he took his time to explain what I didn't understand, pronounced my name correctly which is a big deal to me and was overall a pleasure to deal with
Trusted Customer - 6 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very simple to do , hassle free👍🏻
Rangimarie Hemi - 6 months ago
Extremely people 🧡 friendly,courteous and very...
Seniors Funeral Insurance
Product Review
I am extremely satisfied with my purchase ☺️ 😊 at no time was I made too feel anxious or pressured to make this purchase. My questions were answered promptly and supportivly. Being given an option that most definitely suited my current budget was most appreciated.
Service Review
Extremely people 🧡 friendly,courteous and very supportive allowing me to make a well informed decision
Trusted Customer - 6 months ago
Eventually very honest but frustrating nonetheless.
Seniors Funeral Insurance
Product Review
Easy enough to set up however my preference would be to do online without necessarily having to speak to someone. Dislike the constant phone follow ups. Insurance needs to be clearer as not all answers are a simple yes or no. You can answer no but then find your still not eligible ie. have you had a heart attack or stroke and been admitted to hospital? NO but I had open heart surgery for valves and a stroke on op table. Declined by underwriter after getting agent to follow up so I could have taken out insurance only to be declined a claim. This grey area needs sorting asap. Also definition of ever having smoked. Apparently just one puff in one's life makes you a smoker. Insurance is not clear cut. Only insurance worth it is funeral cover. Hard lessons learned and so much money lost.
Service Review
Eventually very honest but frustrating nonetheless.
Trusted Customer - 6 months ago
Great service from representative James Unasa
Seniors Funeral Insurance
Product Review
James Unasa provided great service and had the answers to all our questions
Service Review
Great service from representative James Unasa
Trusted Customer - 10 months ago
Was very happy 😊 Thank you
Seniors Funeral Insurance
Service Review
Was very happy 😊 Thank you
Trusted Customer - 10 months ago
It was good
Seniors Funeral Insurance
Service Review
It was good
Trusted Customer - 10 months ago
You do not have the ability to put in where we are, So...
Seniors Funeral Insurance
Service Review
You do not have the ability to put in where we are, So once again get your act together and update your questions for New Zeeland's where I am , if not then go away because I do not have time todo this
Trusted Customer - 10 months ago
Professional and helpful
Seniors Funeral Insurance
Service Review
Professional and helpful
Trusted Customer - 10 months ago
A bit dodgy to start as my initial request for contact...
Seniors Funeral Insurance
Service Review
A bit dodgy to start as my initial request for contact were not forthcoming in the manner I asked however all's well that ends well. Cheers.
Trusted Customer - 10 months ago
Very quick response
Seniors Funeral Insurance
Service Review
Very quick response
Trusted Customer - 10 months ago
Very good I should have done this earlier for my family
Seniors Funeral Insurance
Service Review
Very good I should have done this earlier for my family
Trusted Customer - 10 months ago
Great service.
Seniors Funeral Insurance
Service Review
Great service.
Trusted Customer - 10 months ago
Very great service
Seniors Funeral Insurance
Service Review
Very great service
Trusted Customer - 11 months ago
Great salesman, just one small query, he said...
Seniors Funeral Insurance
Service Review
Great salesman, just one small query, he said 'perfect' to many times
Trusted Customer - 11 months ago
Every question answered clearly. Review of our...
Seniors Funeral Insurance
Service Review
Every question answered clearly. Review of our discussion so I fully understood the terms and conditions. Prompt follow up by email and post. Thanks Mitchell for your follow up call.
Trusted Customer - 11 months ago
Quality phone mannerism, very clear and easy to...
Seniors Funeral Insurance
Service Review
Quality phone mannerism, very clear and easy to understand and they don't speak really quickly. Made everything make sense. I cannot wait for my info pack to arrive so I can show my family.
Jai Ram - 6 months ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 6 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very good well explained on the phone thanks alot you were straight onto it as soon as I had pushed the button
Anthony John Diaz - 6 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Customer service as usual is great, quick and easy. Thank you.
Glen Maiden - 6 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Easy
Reggie Pereira - 6 months ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 6 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great Customer service very informative and friendly. We loved how we could choose the amount with in our means so this made it affordable for both myself and my wife.
Robin Hapi - 6 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Enjoyed the experience.
Trusted Customer - 6 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Please excuse me as I have forgotten the guy's name that assisted me today I would very much like to say that his customer service was excellent, he took the time to explain what I didn't understand, and was overall a pleasure to deal with.
Trusted Customer - 6 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very simple to do , hassle free👍🏻
Rangimarie Hemi - 6 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
I am extremely satisfied with my purchase ☺️ 😊 at no time was I made too feel anxious or pressured to make this purchase. My questions were answered promptly and supportivly. Being given an option that most definitely suited my current budget was most appreciated.
Trusted Customer - 6 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Easy enough to set up however my preference would be to do online without necessarily having to speak to someone. Dislike the constant phone follow ups. Insurance needs to be clearer as not all answers are a simple yes or no. You can answer no but then find your still not eligible ie. have you had a heart attack or stroke and been admitted to hospital? NO but I had open heart surgery for valves and a stroke on op table. Declined by underwriter after getting agent to follow up so I could have taken out insurance only to be declined a claim. This grey area needs sorting asap. Also definition of ever having smoked. Apparently just one puff in one's life makes you a smoker. Insurance is not clear cut. Only insurance worth it is funeral cover. Hard lessons learned and so much money lost.
Trusted Customer - 6 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
James Unasa provided great service and had the answers to all our questions
How can we help?
To find out more about New Zealand Seniors,
speak to one of our friendly insurance specialists now