%
- Over all Percentage 94
- empty 8
Rated /5 from 192618251649 Reviews
New Zealand Seniors Reviews
949492% of our customers are pleased with our products and services out of 1,9261,8251,649 customer reviews.
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Reviews
217-228 of 1926 reviews
217-228 of 1825 reviews
217-228 of 1649 reviews
Trusted Customer - 10 months ago
It was good coz it was well explained to me.
Seniors Funeral Insurance
Product Review
Service Review
It was good coz it was well explained to me.
Trusted Customer - 10 months ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very helpful Talk thru the Policy which made it so easy to understand an recieved exactly what I asked for thankyou
Trusted Customer - 10 months ago
Great customer service.
Seniors Funeral Insurance
Product Review
Great customer service.done
Service Review
Great customer service.
Trusted Customer - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Thank you, very satisfied.
Philip - 10 months ago
Excellent service
Seniors Funeral Insurance
Product Review
Every thing was explained well and time was taken to clarify anything that I wasn't sure about Would happily recommend too others
Service Review
Excellent service
Trusted Customer - 10 months ago
It was ok
Seniors Funeral Insurance
Product Review
Seemed to take a long time and was put on hold too often
Service Review
It was ok
Trusted Customer - 10 months ago
Very good, Helpful,patient during conversatiom.
Seniors Funeral Insurance
Product Review
Service Review
Very good, Helpful,patient during conversatiom.
Trusted Customer - 10 months ago
GREAT
Seniors Funeral Insurance
Product Review
FRIENDLY PERSON, EASY TO TALK TOO, FAST, EXPLAINED EVERYTHING CLEARLY.
Service Review
GREAT
Trusted Customer - 10 months ago
They were extremely helpful when I wanted to purchase...
Seniors Funeral Insurance
Product Review
They made purchasing a funeral insurance policy really simple and easy however, when my parents changed their minds and wanted to cancel, it was abit of a process. First I had to wait for a callback because the person I spoke to couldn't cancel the policy? Then when I spoke to someone who could, I had to tell them 3 times that we wanted to cancel the policy and she STILL tried to sell me on their products! In the end I told her that I have already been told about everything she was telling me and didn't need to go through it again as we just wanted to cancel!!!
Service Review
They were extremely helpful when I wanted to purchase a policy. I was made to feel special and important but when it came time to cancel I was frustrated that I wasn't being heard when I asked to cancel the policy. Now I understand why my parents didn't want to talk to them on the phone.
Trusted Customer - 11 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very helpful throughout the process
Ian Shaw - 11 months ago
Very Good well explained
Seniors Funeral Insurance
Product Review
Irish lady was very pleasant to talk to me about best products
Service Review
Very Good well explained
Michelle Lane - a year ago
The best over-the-phone customer service I have ever...
Seniors Funeral Insurance
Service Review
The best over-the-phone customer service I have ever had. Very competent and articulate salesperson. Allowed me to make my own choice without pushing an agenda which made me felt respected and understood.
Kilisiti Lovo - a year ago
Great customer service and simple to answer.
Seniors Funeral Insurance
Service Review
Great customer service and simple to answer.
Faye Norris - a year ago
Very helpful and pleasant to deal with in something I...
Seniors Funeral Insurance
Service Review
Very helpful and pleasant to deal with in something I have been hesitant in. Would recommend them.
Trusted Customer - a year ago
There was a long wait before I got to speak to someone...
Seniors Funeral Insurance
Service Review
There was a long wait before I got to speak to someone on the phone. The 2nd time I called I had decided to go ahead. They wanted to pass me on to the 1st person I spoke to. So left a message for him to ring me back. That didn't happen so the 3rd person I spoke to the next day/time wanted to do the same. I said no, I didn't want to be put on hold again.
Graham Alderton - a year ago
Great friendly and efficient Operator. (Frances)
Seniors Funeral Insurance
Service Review
Great friendly and efficient Operator. (Frances)
Tom S - a year ago
I had many calls from different insurance companies....
Seniors Funeral Insurance
Service Review
I had many calls from different insurance companies. Some where very pushy to the stage I hung up on them and blocked there numbers. I knew what I wanted and wasn't willing to be talked into any thing else. When seniors insurance rang I got what I wanted. I said to the fellow to cut to the chase and tell me how much the cost was. He did just that and I signed up there and then. People need to remember these days most of us do our research before hand.
Trusted Customer - a year ago
I have no complaints top quality customer service...
Seniors Funeral Insurance
Service Review
I have no complaints top quality customer service thank you
Trusted Customer - a year ago
Not good at all. You started deducting money from our...
Seniors Funeral Insurance
Service Review
Not good at all. You started deducting money from our account without giving us the chance to make further decisions as to whether the policy is acceptable in our situation or not. It disrupts us as partners as one approved the other definitely not! So please remove our namesakes from your system as of today's date until such time we are ready with a final decision then we will advise you in return when to start or not a go ahead. Thank you for understanding.
Trusted Customer - a year ago
Fantastic communication and easy to understand, very...
Seniors Funeral Insurance
Service Review
Fantastic communication and easy to understand, very professional but also personalised!
Trusted Customer - a year ago
Only joined a few days ago so far I appreciate the...
Seniors Funeral Insurance
Service Review
Only joined a few days ago so far I appreciate the efficient service that was provided to me.
Dina Johanna Schutze - a year ago
Professional Able to answer all questiond
Seniors Funeral Insurance
Service Review
Professional Able to answer all questiond
Frank Maats - a year ago
Yes is good
Seniors Funeral Insurance
Service Review
Yes is good
Trusted Customer - 10 months ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 10 months ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very helpful Talk thru the Policy which made it so easy to understand an recieved exactly what I asked for thankyou
Trusted Customer - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Great customer service.done
Trusted Customer - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Thank you, very satisfied.
Philip - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Every thing was explained well and time was taken to clarify anything that I wasn't sure about Would happily recommend too others
Trusted Customer - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Seemed to take a long time and was put on hold too often
Trusted Customer - 10 months ago
Seniors Funeral Insurance
Product Review
Trusted Customer - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
FRIENDLY PERSON, EASY TO TALK TOO, FAST, EXPLAINED EVERYTHING CLEARLY.
Trusted Customer - 10 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
They made purchasing a funeral insurance policy really simple and easy however, when my parents changed their minds and wanted to cancel, it was abit of a process. First I had to wait for a callback because the person I spoke to couldn't cancel the policy? Then when I spoke to someone who could, I had to tell them 3 times that we wanted to cancel the policy and she STILL tried to sell me on their products! In the end I told her that I have already been told about everything she was telling me and didn't need to go through it again as we just wanted to cancel!!!
Trusted Customer - 11 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Very helpful throughout the process
Ian Shaw - 11 months ago
Seniors Funeral Insurance
Seniors Funeral Insurance
Product Review
Irish lady was very pleasant to talk to me about best products
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